Culinary Cues

JULY 15, 2024

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. A training investment in your people is an investment in the success of the business. YOUR EMPLOYEES ARE YOUR GREATEST ASSET OR YOUR MOST SIGNIFICANT LIABILITY.

Leadership 473

Leadership Food Truck Employee Relations Training 473

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

NOVEMBER 29, 2023

That’s where public relations comes in. From a catchy name to a one-of-a-kind menu or an Instagram-worthy interior design to a dedication to sustainability and more – all these ways and more can help your restaurant stand apart from competitors and attract clientele.

Social Media 493

Social Media Employee Relations Food Safety Influencer 493

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. . Employee health.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Culinary Cues

MAY 5, 2021

TRAINING AND DELEGATION: Yes, the hospitality industry has plenty of responsibility for this situation that can only be resolved through teaching and training managers and chefs to be more efficient with their time, able to discover how to prioritize their tasks and learn when and how some of this work can trickle down to other staff members.

Hotels 473

Hotels Employee Relations Coaching Training 473

Modern Restaurant Management

JUNE 8, 2020

Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Customer well-being. Sneeze guards/barriers.

FOH 507

FOH BOH Employee Relations Food Safety 507

Modern Restaurant Management

OCTOBER 19, 2020

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 516

Healthcare Employee Relations Online Ordering Customer Service 516

Culinary Cues

NOVEMBER 17, 2020

The chef will likely be the most experienced culinarian with responsibility for the financial operation of the kitchen, menu planning, ordering and inventory control, training, and quality control. It is, however, the chef who is responsible to train those cooks how to prepare the dishes that the restaurant puts its signature on.

Back of House 547

Back of House Seasonal Menu Customer Service Front of House 547

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. PLAN BETTER – TRAIN HARDER. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way.

Menu 484

Menu Seasonal Menu Front of House Reference 484

Modern Restaurant Management

APRIL 8, 2020

One former Darden back-of-house trainer describes it as a “checks and balances system,” allowing businesses to track where health related problems could have stemmed from. This kind of design doesn’t have to be monumental or cost an arm and a leg, either. Then, a customer walks in the door: Door handle.

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. Design-First, Tech-Enabled Operations.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 27, 2025

The lowest ratings are related to the digital experience, which also shows the most deterioration. The chain’s documented emphasis on training shows in its strong performance on service quality and value. According to a 2024 report from Instant, 86 percent of employees want same-day pay.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Our priority is to reinforce prevention to protect both our employees and our guests. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

The Rail

APRIL 14, 2025

Investing in professional branding that is, in graphic design, website improvements, and promotional materials helps to establish brand identity and builds credibility. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

7 Shifts

JULY 29, 2021

Sales per labor hour tracks how much revenue employees are helping bring in per hour worked. 7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. The Power of Tracking Sales Per Labor Hour.

Communication 370

Communication Employee Relations Coaching 2014 370

The Rail

OCTOBER 30, 2024

Alternatively, if employees use their own vehicles, you may need to implement a reimbursement policy, factoring in mileage, and wear and tear. Accident-related damages can also lead to significant expenses, mainly if the vehicle is involved in collisions while navigating urban environments.

Delivery 130

Delivery Food License Customer Service 130

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. For example, TouchBistro's Table Management Software enables you to design a restaurant floor plan and change these plans in response to peak periods. Hire skilled kitchen staff and train them. Ensure waiters are well-trained.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. The sleeping giant is virtual kitchens. Restaurants need to be instagrammable.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 3, 2020

Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed. Many restaurants have wondered where, besides federal programs such as the Paycheck Protection Program or SBA Disaster loans, they can turn for funds, and what their legal obligations are to employees.

Fine Dining 502

Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Regular analysis of customer preferences can also guide seasonal menu adjustments and staff training for data-driven upselling.

POS 324

POS Operations Loyalty Program Seasonal Menu 324

The Rail

MAY 30, 2025

Even the best location and design won't guarantee long-lasting success if your vision doesn't match what consumers are seeking in 2025. Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

OCTOBER 15, 2019

Mandated by the Immigration Reform and Control Act of 1986, it is used to verify the employment eligibility of all employees in the United States. If an employer is a repeat offender or makes the same error with more than one employee, these fees can climb even higher. The Role of Technology. The solution?

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

Modern Restaurant Management

MAY 5, 2021

Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers. The federal tax credit can be applied on top of other incentives that may be provided by states or local governments.

Employee Relations 579

Employee Relations Food Supply Waste Leadership 579

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. .” Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

AUGUST 18, 2024

Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. Prime cost does not include equipment and supplies, utilities, menu design, signage, decor or any other costs unrelated to the production of your product.

License 370

License Equipment POS Food Supply 370

Lavu

NOVEMBER 29, 2024

Import payroll data, configure the system, and train your staff. Payroll automation saves time, reduces costs, and boosts employee satisfaction, making it a must-have for any restaurant. Tracking Employee Hours Automatically Automated time tracking eliminates the hassle of manual timesheets and punch cards.

Tip Distribution 78

Tip Distribution Restaurant Law Employee Relations Cash Management 78

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding. ” Onosys and ItsaCheckmate Partner.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Lavu

JULY 4, 2025

Lavu’s designed our iPad POS exclusively for restaurants. Related: How to Streamline Front-of-House Operations at Your Restaurant Track Inventory with a Restaurant POS System and Get Smart Reorder Alerts Poor inventory management affects everyone in a restaurant. Many businesses use POS systems from car mechanics to massage therapists.

POS 78

POS 2025 Front of House Back of House 78

Modern Restaurant Management

APRIL 21, 2023

Employees should make frequent deposits to the drop safe throughout the day to minimize the amount of cash available at any given time. Control Access to the Safe : Unfortunately, employee theft is the most frequent criminal activity in a restaurant. Invest in a drop safe and keep cash in the registers to a minimum.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Tools to Simplify Staff Training. SpotOn Secures $50M Funding.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386