Modern Restaurant Management

MARCH 10, 2025

The findings tell a story of shifting behaviors, digital transformation, and a new definition of value in dining. workers now operating in a hybrid model, restaurants can focus on becoming the go-to destination for office-day meals through targeted promotions, convenient ordering options and other innovations. With 53 percent of U.S.

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Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

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Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

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2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

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Modern Restaurant Management

JANUARY 31, 2024

Even our Diner Trends Report found that a whopping 84 percent of restaurant goers always or often look up a restaurant menu ahead of time, and 79 percent always or often look at a restaurant’s website. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount.

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Modern Restaurant Management

APRIL 29, 2021

“Wages across the country are definitely up for the industry, in virtually every location. Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements. Customers can order and pay without speaking to a human and a runner delivers the food. .”

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Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

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Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules.

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Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. That’s because 41 percent of people prefer to order food online rather than in-store. They want engaging content that keeps them entertained.

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Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

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Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

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Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. “I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” Tyga Bites Launches.

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Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

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2020 Online Ordering Customer Experience Point of Sale 450

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. I actually came to ChowNow because I was looking to have my own personal online ordering platform. Absolutely.

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Modern Restaurant Management

DECEMBER 31, 2024

The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI.

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Franchise Franchising 2024 Mobile Ordering 221

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks.

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Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. ” Slice Factory is now offering a $5 meal that includes a jumbo slice and soft drink in order to provide guests with a more affordable and discounted meal. Each slice is 14 inches, or about the length of your forearm!”

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Modern Restaurant Management

MARCH 8, 2024

Kevin Bryla, Chief Marketing Officer of SpotOn, points out that small additions like ranch dips can help increase order size and keep restaurants competitive in online orders. "As a result, we've opened up our ranch menu option to items across the board. in Murrysville, PA. "As

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Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second.

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7 Shifts

AUGUST 21, 2024

Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successfully and at scale with their teams at all times. The definitive guide to restaurant staff scheduling. Menus and operating hours can change often.

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Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). One strategy for reducing costs has been the increased use of technology.

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The Restaurant Group

MAY 31, 2025

What Is Restaurant Email Marketing Simple Definition of Restaurant Email Marketing Restaurant email marketing involves sending targeted, personalized emails directly to your customers. Share New Menus or Events Announce new menu items or special events via visually appealing emails.

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Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

NOVEMBER 9, 2020

There’s a handful of pizzas and nondairy focaccia options on the menu, a couple salads, and a dessert. To mitigate losses, some restaurants are throwing everything they have at virtual expansion, creating entirely new brands that live online. We can make that site highlight a full menu category.”.

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2030 Consumer Goods Online Ordering Delivery 361

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

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Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

FEBRUARY 7, 2020

Word of mouth publicity might once have been enough to persuade diners your restaurant was the best in town, but nowadays you need to make sure your business stands out online, too. The battle for customers is being won and lost online. Here, I'll share my top tips for getting your catering site to the top of the SERP.

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Mobile Ordering SEO Customer Experience Online Ordering 361

EATER

JUNE 4, 2024

For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. You’ll almost never be able to view the menu in advance. As more restaurants have moved to online bookings, many also require a credit card deposit as a defense against no-shows.

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ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Increase your per-check averages with strategic menu design. Get an app. ” .

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Online Ordering Mobile Ordering Email Marketing Food Order 195

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. There’s a whole lot of information out there, and you definitely don’t have the time to parse through it all. ChowNow builds restaurants their very own online ordering systems.

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Online Ordering Email Marketing Loyalty Program Website Management 195

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

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Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. The chain benefits from a combination of high perceived value through its “3 for Me” menu and service strength through employee retention.

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Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

NOVEMBER 5, 2019

It gives you a strong online presence when potential customers are searching for nearby restaurants. It allows you to provide a menu link that helps customers immediately connect with your restaurant and make a faster decision. They can visit your website to learn about the menu, order ahead before arriving, or book a table.

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Website Management Customer Service Customer Experience Online Ordering 253

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

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2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. We intend for them to see the pride and care with which their food is prepared.”

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Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

FEBRUARY 10, 2020

58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do. to its menu. PCRM also helps hospitals with implementation of new plant-based menu items. Carl’s Jr.’s

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ChowNow

NOVEMBER 4, 2020

Emily Plotkin : Normally, when we have conversations with our clients, whether they’ve just started with us or have been a partner of ours for years, we always speak about online ordering as a certain aspect of their business. Menu items to collect donations or extra tips for staff have been very common. It was ridiculous.

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Online Ordering Mobile Ordering Social Media Seasonal Menu 195