Apicbase

FEBRUARY 8, 2024

The process requires accurate and up-to-date sales figures, food costing, and inventory data to make the necessary calculations. Pricing It’s up to the operations management team to monitor consumer pricing perception, food costs, and dish profitability to determine the optimal pricing strategy for the menu.

Definition 52

Definition Operations Management Management 52

The Restaurant Times

JUNE 11, 2020

This unique restaurant format lacks physical space, requires no hefty capital investments, operates on bare minimum restaurant rentals, and relies only on delivery orders. Known for its simplicity and cost-effectiveness, it is an ideal platform for food entrepreneurs to enter into the restaurant segment and establish a foothold in the market.

Definition 83

Definition Delivery Mobile Ordering Online Ordering 83

7 Shifts

DECEMBER 6, 2023

The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. This definition lines up with The U.S. Colorado is in the process of evaluating new legislation ( COMPS Order #39 ) that would further expand employees’ rights regarding tips.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. From day one, we have been rooted in our deep commitment to helping the food and hospitality industry succeed and also pivot. 30 million orders milestone. And we’re continuing this pace, now averaging more than one million orders per week.

Ordering 124

Ordering Online Ordering Food Order Customer Service 124

7 Shifts

APRIL 15, 2020

Foot traffic has dropped for the majority of restaurants in North America, with revenue switching to online ordering and pickups instead. Find a dedicated pickup spot If you don’t have drive thru, it’s definitely difficult to serve the customers outside the restaurant. Here are some tips on how it can be done.

Online Ordering 362

Online Ordering Email Marketing Social Media Food Order 362

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In addition, many restaurants are now using digital menus in-house.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

7 Shifts

DECEMBER 6, 2023

The Colorado Overtime and Minimum Pay Standards Order (COMPS order) #38 defines who is considered a tipped worker in the state. This definition lines up with The U.S. Colorado is in the process of evaluating new legislation ( COMPS Order #39 ) that would further expand employees’ rights regarding tips.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

2024 199

2024 Online Ordering Website Management 2023 199

Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Restaurant Clicks

NOVEMBER 5, 2021

Olive Garden is a family favorite for delicious Italian-style comfort food. With the tagline, “We’re all family here,” Americans would agree this is an ideal spot to gather for great food and fun times with loved ones. When you’re in the mood for variety, order this dish to get three distinct tastes.

Ordering 104

Ordering Menu Back of House Dietary Restrictions 104

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. I figured if I was curious, readers would be too.

Sustainability 190

Sustainability Book Waste Food Supply 190

ChefMod

MARCH 28, 2021

A restaurant’s order history is a “treasure island”. Our own data shows that restaurants that do not follow any formality in procurement spend 15% more on food and supply purchases than their peers who do. I always say, a restaurant’s order history is a “treasure island”.

Ordering 52

Ordering BOH Food Supply Food Order 52

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Food Delivery and Service Robots.

Mobile Ordering 198

Mobile Ordering Social Media Online Ordering Customer Service 198

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. That’s because 41 percent of people prefer to order food online rather than in-store. They want engaging content that keeps them entertained.

Marketing 199

Marketing Social Media SEO Front of House 199

Marketing4Restaurants

MAY 20, 2021

This Restaurant podcast episode looks at how Restaurants can best manage the changes in the industry with Online Ordering Systems. If you missed our series on Restaurant Value Engineering definitely check it out, it is one series that has received some of the best feedback. The huge increase in the number of orders is phenomenal.

Online Ordering 52

Online Ordering Ordering Email Marketing Point of Sale 52

Modern Restaurant Management

MARCH 4, 2022

The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization. Dine and dashes might not be possible when orders are made over delivery apps, but unscrupulous diners have found a way: ordering a delivery and initiating a chargeback.

Customer Service 236

Customer Service 2022 Food Order Delivery 236

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. Digitize Your Menu.

2021 204

2021 Technology Online Ordering Email Marketing 204

EATER

OCTOBER 11, 2023

Oh my God, I hate bananas,” she says, turning toward her tablemates, “but we should totally order it anyway!” The Grill’s sister restaurant, Carbone , which helped re-popularize made-to-order Caesar salads and mobile dessert carts, deserves most of the credit for hastening the revival of tableside service, at least the trendy variety.

Fine Dining 128

Fine Dining Mobile Ordering Dine-in Definition 128

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Restaurant Clicks

OCTOBER 27, 2021

You can’t just leave a restaurant named after dessert without actually ordering dessert. If you’re a fan of New York-style strawberry cheesecake, then this is definitely a choice that will leave you satisfied. There are even white chocolate curls on the back, just in case you needed another reason to order a piece.

Ordering 102

Ordering Back of House Take-out Definition 102

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. We’re definitely the same as everyone else in that we’ve had to find ways to do more with the same or fewer team members.”.

Sports 147

Sports Bar Back of House Food 147

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. They became even more cost-efficient, food waste conscious and generally more responsible.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

JANUARY 13, 2022

Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Here are some key tips you should have on top of your mind: Factor in accurate food preparation and cooking timings to avoid letting down your diners.

Front of House 214

Front of House Kitchen Safety Customer Service Point of Sale 214

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

JULY 21, 2022

While inflation is most definitely impacting guests, RMS' Q2 2022 Industry Trends Report shows it's not all bad news for operators. In the 2022 Q2 Trends Report , nearly one in three consumers reported ordering "more or much more" from their favorite QSRs (up from 21 percent in Q1). QSR net sales are up 1.4

2022 175

2022 2005 Fast Casual Consumer Goods 175

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. So, is menu scraping legal?

Delivery 192

Delivery Menu Mobile Ordering Online Ordering 192

Touch Bistro

MAY 31, 2021

The pandemic has tested the restaurant industry’s resilience and forced many to adapt in order to survive, including the rapid adoption of restaurant online ordering software. Get Online Ordering Signs for Your Restaurant. Let your customers know how to order takeout and delivery from you. Download Now.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Have you looked at ordering food online lately?

Point of Sale 120

Point of Sale POS Back of House Customer Service 120

BNG Point of Sale

DECEMBER 17, 2020

More restaurants are tapping into the benefits of POS online ordering each year, and by all indications, it will remain a standard restaurant offering. In many ways, having online ordering capability makes taking orders easier than ever before while improving service, company messaging, brand recognition, and customer loyalty.

Online Ordering 52

Online Ordering POS Ordering Point of Sale 52

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Next year, operators will continue to lean into technologies like order and pay-at-the-table options, mobile ordering and curbside operations to increase efficiency and decrease the number of staff needed.

2022 185

2022 Hospitality Loyalty Program Point of Sale 185

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Reading Time: 3 minutes.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Reading Time: 3 minutes.

Supplies 148

Supplies Food Supply Compost Back of House 148

Sante

DECEMBER 8, 2020

Chefs and restaurant owners decide to start their business because of a love for food and a desire to bring that food to the mouths of people in their community. But when you start running a restaurant, the day-to-day management can leave owners with less time to focus on what they love — the food and the customers.

Front of House 130

Front of House Operations Back of House POS 130

The Restaurant Times

FEBRUARY 19, 2022

Fine dining is an all-encompassing experience that includes elegant and sophisticated services as well as the highest-quality food. Celebrity chefs, experienced waitstaff and bartenders, and occasionally sommeliers or other food and beverage professionals will assist you in making food and beverage selections.

Fine Dining 52

Fine Dining Definition Fast Casual Customer Experience 52

Apicbase

MARCH 25, 2024

Managing inventory and supplier ordering is like juggling flaming torches while riding a unicycle (which also happens to be on fire). Demand forecasting for restaurants puts out the flames, takes the guesswork out of purchase orders and streamlines the supply chain. What are the benefits of demand forecasting in food service?

Inventory 52

Inventory Management Management Kitchen Safety 52

Modern Restaurant Management

JANUARY 23, 2024

It’s definitely a big and bold move to make for any brand, but with full faith in their new direction, I’m sure they will see success. Big changes are happening in modernization, innovation, food technology, and more, and if you’re not adapting, you simply won’t make it. Were you surprised?

Leadership 98

Leadership Consumer Goods Customer Experience Franchise 98