Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In addition, many restaurants are now using digital menus in-house.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

DECEMBER 29, 2020

2020 threw unprecedented challenges our way, causing chaos throughout the food and beverage industries. In order to survive, restaurants needed to rethink the way they do business with many turning to technology to keep them afloat. Go All Out with Online Ordering. Digitize Your Menu.

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2021 Technology Online Ordering Email Marketing 208

Modern Restaurant Management

JUNE 30, 2023

One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

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Operations Mobile Ordering Customer Experience Online Ordering 179

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. From day one, we have been rooted in our deep commitment to helping the food and hospitality industry succeed and also pivot. 30 million orders milestone. And we’re continuing this pace, now averaging more than one million orders per week.

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Ordering Online Ordering Food Order Customer Service 124

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

The Restaurant Times

JUNE 11, 2020

This unique restaurant format lacks physical space, requires no hefty capital investments, operates on bare minimum restaurant rentals, and relies only on delivery orders. Known for its simplicity and cost-effectiveness, it is an ideal platform for food entrepreneurs to enter into the restaurant segment and establish a foothold in the market.

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Definition Delivery Mobile Ordering Online Ordering 83

Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. That’s because 41 percent of people prefer to order food online rather than in-store. They want engaging content that keeps them entertained.

Marketing 203

Marketing Social Media SEO Front of House 203

Takeaway Solutions

NOVEMBER 2, 2018

Thai food is all about creating an experience for the customer, evoking those wonderful scents and visuals of the different flavours the cuisine offers. Admittedly, this is easier done in a restaurant than an online setting, but it is definitely not impossible. There are few solutions out there that allow this balance.

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Online Ordering Ordering Customer Service Customer Experience 63

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules.

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Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

FEBRUARY 4, 2022

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste.

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2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

DECEMBER 8, 2020

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States. So, is menu scraping legal?

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Delivery Menu Mobile Ordering Online Ordering 197

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. Online Ordering Will Continue to Thrive. After all, comfort comes first. Rethink Technologies.

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Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Have you looked at ordering food online lately?

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Point of Sale POS Back of House Customer Service 123

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across COVID-19 triggered an increase in remote, app-based ordering in the US On Premise.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Perfect Daily Grind

JUNE 29, 2022

For coffee shops and other hospitality businesses, a rush is when a large number of customers order over a short period of time. She explains that baristas take orders at the register, online, over the phone, through delivery apps, and at the drive-thru. At those volumes, we would be making around US $1,500 per hour,” he says.

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Customer Service Online Ordering Customer Experience Food Order 156

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. I actually came to ChowNow because I was looking to have my own personal online ordering platform. They just order delivery.

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Online Ordering Customer Experience 2008 Delivery 148

Restaurant Clicks

OCTOBER 24, 2021

Although Chinatown is now a huge tourist attraction full of incredible food, shops, and museums, it was initially created out of necessity. It wasn’t really cleaned up until the early part of the last century when people began flocking there for the food and culture. You should definitely try their dumplings. Order Online.

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Online Ordering Food Order Back of House Seasonal Menu 105

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

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2020 Online Ordering Fast Casual Point of Sale 180

Restaurant Clicks

DECEMBER 24, 2021

So whether you’re in the mood for locally-sourced food or classic brunch fare, you’ll find it in Sacramento. Their brunch menu is exceptional, too, with comfort food style breakfasts and lunches that really hit the spot. Personally, I prefer more savory food at The Porch Restaurant & Bar. Order Online.

Front of House 110

Front of House Online Ordering Fine Dining Back of House 110

Deliverect

FEBRUARY 20, 2020

Don’t forget to download our practical checklist for getting started with food delivery! #1 Even though online delivery restaurants have a greater reach than their brick-and-mortar counterparts, it’s still important to consider the needs of your target audience in order to ensure a consistent inflow of orders.

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Delivery Online Ordering Social Media Transportation 125

Restaurant Clicks

MAY 16, 2021

The good news is, I’ve put together a list of my top picks for food in town so you can take the guesswork out of it. Order Online. This local bar and grill serves comfort food, drinks, and entertainment. Order Online. In the mood for some Italian food? Order Online. Order Online.

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Food Online Ordering Fast Casual Food Order 129

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Easy online ordering – Easy online ordering was nearly tied for second. on-premise space.

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2020 Fast Casual Point of Sale Online Ordering 196

Ken Burgin

AUGUST 3, 2021

Online reviews give me a clear picture of the business. The menu is easy to read, and can be accessed in advance online and on a phone. The menu is easy to read, and can be accessed in advance online and on a phone. There are good explanations of the food and beverages. Texting is used for quick responses.

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Online Ordering Mobile Ordering Cash Management Website Management 78

Restaurant Clicks

DECEMBER 3, 2021

We have compiled a comprehensive list of the best places to order pizza delivery, pizza takeout, or a nice place for a sit-down pie. Order Online. The restaurant is open daily for lunch and dinner, and you can make reservations online. Order Online. Order Online. Best Pizza in the West Village.

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Online Ordering 2009 Reservations Food Order 106

Restaurant Clicks

NOVEMBER 7, 2021

While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture. Seattle’s food scene is expansive and covers both local and international cuisine. This restaurant specializes in good, local food served with a smile.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

ChowNow

JULY 1, 2021

While known for their “slow food” approach, Jack knew that the business would eventually need to embrace technology to stay competitive. Now, nearly 10,000 Charlotte diners continue to use his whitelabeled ChowNow ordering systems to get their regular Sunflour fix. We even have an app from ChowNow, which is great.

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Serving Online Ordering Customer Service Food Order 78

Restaurant Clicks

DECEMBER 16, 2021

Order Online. View this post on Instagram A post shared by Orlando Food & Travel Guide (@tastychomps). This place is known for their enormous assortment of sushi as well as other delicious Japanese dishes that are definitely worth a try. It’s one of my favorite lunches to order when I’m in Orlando. Sushi Tomi.

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Online Ordering Definition Food Order Reservations 106

Restaurant Clicks

OCTOBER 26, 2021

After that, I would definitely go for the absolutely incredible coq au vin. Order Online. You should definitely pay them a visit if you’re nearby. Order Online. Macchialina is located over on South Beach, just south of the Whole Foods Market near Flamingo Park. Order Online. Macchialina.

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Outdoor Dine-in Online Ordering Seating 120

Deliverect

JANUARY 19, 2021

Just as everyone was making their predictions for last year’s food and restaurant trends, a certain pandemic appeared and shook things up. As people around the world stayed home more often and ordered more delivery and takeout than ever before, new trends emerged. 2 Plant-based food. So what can we expect this year? 3 Breakfast.

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2021 Food Online Ordering Consumer Goods 148

Restaurant Clicks

JULY 20, 2021

Food trucks are great because they are a quick and easy way to get some delicious food while you are sightseeing in this beautiful coastal city. Basically, whatever you are hungry for, you can find it in one of Fort Lauderdale’s many food trucks. Discover the best food trucks in Fort Lauderdale, Florida.

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Food Truck Food Fast Casual Online Ordering 78

Restaurant Clicks

OCTOBER 23, 2021

With that comes good food from people interested in making their mark on the city’s history. Order Online. I’ve visited mainly for lunch, where I enjoyed a watermelon and feta cheese starter – definitely a good choice for that summer. House of Prime Rib. That said, this is not a notably casual dining experience.

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Fine Dining Reservations Online Ordering Seasonal Menu 115

Restaurant Engine

JANUARY 24, 2024

You definitely don’t want to replace your stars (high profit, popular dishes) or your plow-horses (low profit, popular dishes). Test this over time and see if adding beautiful photography encourages people to order your highlighted items more often. You are gently manipulating people into ordering your highest-profit margin items.

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Menu Seasonal Menu Point of Sale Hiring 115

Restaurant Clicks

JANUARY 4, 2022

While the city may be known for having one of the largest concentrations of breweries on the east coast, there’s more to Asheville’s food and beverage scene than craft breweries. Corner Kitchen is a farm-to-table restaurant that focuses on letting patrons know exactly where their food comes from. Order Online.

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Seasonal Menu Online Ordering Website Management Brewery 122

Marketing4Restaurants

AUGUST 31, 2020

Set up online ordering. So, you’ll want to increase the quality of these services by setting up online ordering. This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Run online payments.

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Online Ordering Loyalty Program Social Media Kitchen Safety 72

Restaurant Clicks

NOVEMBER 5, 2021

Seattle’s brunch spots serve food on par with the quality of their coffee and offer a variety of excellent dining experiences to bring sunshine to your mornings, even when cloaked in grey. I tried the coffee with a kick a rich Bailey’s coffee drink topped with whipped cream, and it definitely woke me up. Order Online.

Café 136

Café Online Ordering Seasonal Menu Back of House 136

Restaurant Clicks

NOVEMBER 22, 2021

Casa Enrique is a Michelin-star winning Mexican food restaurant specializing in dishes from head Chef Cosme Aguilar’s home state of Chiapas. The menu has plenty of Mexican favorites like made-to-order guacamole and tacos, but you’ll see a lot of regional dishes from Chiapas that are sure to wow your taste buds. Order Online.

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Seasonal Menu Online Ordering Fine Dining Food Order 130