Aaron Allen & Associates

MARCH 29, 2024

This balance is not just about meeting consumer expectations but also about driving profitability and operational efficiency. Unique and creative dishes can captivate customers’ attention, leading to increased foot traffic and social media buzz. This is what menu engineering is about.

Innovation 52

Innovation Menu 2024 FOH 52

Modern Restaurant Management

DECEMBER 30, 2020

Digital transformation accelerates forward as restaurants go virtual : Across both on- and off-premise experiences, technology played an integral role in powering safe options for customers. million POS software installations globally at major retail and hospitality operators as of June 2020. How 2020 Changed Food.

2020 211

2020 Merchandise Point of Sale Retail 211

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Operators who are opting out of the traditional big supplier-small restaurant relationship have good reason to do so. Good for you!

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Deliverect

APRIL 9, 2021

Just Eat Takeaway.com currently operates in 20+ countries, with its subsidiary Takeaway.com serving Belgium, Luxembourg, Bulgaria, Portugal and Romania. Does that mean restaurants without a delivery service of their own cannot join the platform? Sales of merchandise and packaging. Fees and commissions.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Promote Gift Hampers and Vouchers for corporate customers, and as gifts for ‘friends who have everything’.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This research will dictate your hours of operation and pricing plans! You'll want to learn everything about their coffee preferences. Traffic times.

License 461

License Hiring Equipment Point of Sale 461

Cheetah

AUGUST 28, 2020

Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu. Rent, service staff salaries and operational costs are all reduced to a minimum.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Cheetah

SEPTEMBER 16, 2021

Thousands of restaurant operators across San Francisco and the Bay Area are already working with Cheetah. Because our products are fresh, our deliveries are on time and we always have our customers’ interest top of mind. Now, Cheetah Plus gives customers even more. Reading Time: 2 minutes. Not sure if you should join?

Online Ordering 147

Online Ordering Merchandise Food Supply Supplies 147

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Digital-only items provide an avenue for quicker service, which is usually of great advantage to restaurants. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Modern Restaurant Management

OCTOBER 29, 2019

Innovation helps restaurants stay competitive and those involved in operations and sourcing need to always be looking for the next thing that grabs attention, differentiates, and brings value to their patrons. Innovation Through Service. Bringing customers value by reducing friction. Innovation Through Team Operations.

Innovation 145

Innovation Menu Back of House Front of House 145

Cheetah

NOVEMBER 23, 2021

Unfortunately, many catering businesses suffer from disorganized operations, especially in relation to sourcing supplies, prepping food and retaining staff. Offer Covid-safe catering – Have all staff vaccinated or tested, and offer curbside pickup/dropoff to customers with health concerns. Chris, former catering business owner.

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

Future Food

JUNE 16, 2020

As we witness the gradual relaxing of restrictions placed on food operators state by state and an uncertain return to trading, one thing is certain – the Food & Hospitality will inevitably recover. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Perfect Daily Grind

JUNE 16, 2022

Over the past few years, the increasing use of data has helped producers, roasters, and baristas to not only improve coffee quality, but to also make their operations more efficient. Data helps to monitor consistency and identify patterns in operations, as well as highlighting certain areas which may need more attention,” she explains.

Café 141

Café Supplies Technology Merchandise 141

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 184

2020 Fast Casual Point of Sale Online Ordering 184

Ken Burgin

FEBRUARY 8, 2022

Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Make sure they are also available on your e-commerce site for merchandise and delivery orders. Link your POS to the EFTPOS terminal.

Mobile Ordering 60

Mobile Ordering Online Ordering Merchandise Point of Sale 60

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Mismanagement of any of the details of restaurant operations—from shift schedules to inventory tracking to food costs—can cause a restaurant’s downfall. Menu customization.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

JUNE 16, 2020

Taking this personalized approach helped many quickly adapt and modify operations using problem-solving skills tailored to the unique conditions of their individual markets. Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base.

Franchise 135

Franchise Franchising Leadership Food Safety 135

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer. About CREA.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Restaurant365

APRIL 1, 2020

Understanding your cash flow not only keeps your operation afloat, but it also prepares you to handle unexpected changes in sales and expenses. For most restaurants, cash inflows and outflows come principally from operating activities. Your total cash outflow includes cash you spent on operating costs or any funds used to buy assets.

Cash Management 98

Cash Management Management Management Point of Sale 98

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 164

Social Media 2003 Customer Service Customer Experience 164

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Changing Customer Behaviour. Lower Operational Costs. 4 Ways Opening A Takeaway Restaurant Has Become Easier Now.

License 52

License Loyalty Program POS Point of Sale 52

Apicbase

MARCH 17, 2023

We’ve asked experts and winning restaurant operators how they achieve longterm success in a changing landscape. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! But to operate like a well-oiled machine, you must know how to achieve operational excellence.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. Nothing wrong with day-old pastries on sale.

Waste 124

Waste Consumer Goods Food Truck Front of House 124

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. This number is helpful to measure restaurant efficiency, but it does not consider all your operating expenses. . Net profit . Sales revenue . Expenses .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. This article examines how Mobile POS improves business operations. Additionally, it logs cash payments and honors gift cards and loyalty deals which aid customer conversion. Improved Customer Service.

Retail 52

Retail POS Mobile Ordering Cash Management 52

EATER

AUGUST 15, 2022

Ruth is just one of more than 1,000 customers who have fallen victim to online scammers impersonating Regalis Foods since January 2022. He worries about customers that have been scammed and hates that there is little he can do about it. I feel duped, but PayPal tells me there’s nothing they can do,” Ruth says.

Email Marketing 98

Email Marketing Online Ordering Food Order Point of Sale 98

Apicbase

OCTOBER 14, 2022

That means they have to follow the brand guidelines and operational manuals correctly. This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Boost your table turnover rate by training staff to improve service. Partner with delivery and online ordering services.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. For example, testing customer response to unique products or cuisines and learning how to efficiently sell their product because – what can be better than a portable restaurant? Look For The Right Commercial Vehicle.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

Apicbase

MARCH 31, 2023

The country is a playground for hospitality entrepreneurs, and we have the proof: a round-up of the 57 expanding restaurant businesses with solid concepts and strong operations. Today, Nordsee operates solely as a seafood retailer and restaurant, with more than 370 stores worldwide and the same passion for fresh sustainable seafood.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Restaurant Clicks

NOVEMBER 12, 2021

Personally, some of the things I look for in a bar include the services offered, food and drinks selection, decor, and the general atmosphere. Literally, the place isn’t big, but their services are top-notch. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. Bar Bantam.

Bar 103

Bar Seating Coaching Events 103

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. When customers purchase gift cards, restaurants can use that cash immediately. Attract New Customers. Brand Awareness. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98