7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. Restaurants can operate while paying staff a sub-minimum wage of just $2.13

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. From beginning to end, the dining experience is filled with close in-person interactions. From beginning to end, the dining experience is filled with close in-person interactions.

Restaurant Law 204

Restaurant Law Recruiting Customer Experience Dine-in 204

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Modern Restaurant Management

APRIL 19, 2024

Chefs and restaurateurs are constantly seeking innovative methods to elevate dining experiences. This meticulous process guarantees that each bite offers a consistent experience, crucial for the enjoyment and safety of diners. Chefs are experimenting with Delta 8 to create novel flavor profiles and sensory experiences.

Fine Dining 117

Fine Dining Food Safety Uniforms Innovation 117

ChowNow

JUNE 27, 2024

Running a restaurant and operating a business are two sides of the hospitality coin: the former keeps food hitting tables and the latter makes sure you can do it again tomorrow. In a recent webinar from ChowNow and 7shifts , experts from both sides addressed some quick wins and long-term plays that can help restaurants meet these challenges.

Webinar 88

Webinar Point of Sale Restaurant Law Equipment 88

7 Shifts

OCTOBER 15, 2020

Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JUNE 27, 2024

Donatos and its franchise partners operate 178 traditional restaurants in Ohio, Indiana, Kentucky, Virginia, South Carolina, Alabama, Tennessee, Georgia, Pennsylvania, Florida and Oklahoma. My time as a brand person has kept me rooted in the customer, their needs, and how to tap into their need for connection. Why are you retiring now?

Franchise 100

Franchise Franchising Leadership 2003 100

Culinary Cues

JUNE 11, 2020

OK, so here we are: restaurants are beginning to re-open (maybe prematurely, maybe not) and we are all scared to death. We are fearful that 25% or 50% capacity in our restaurants will not allow us to survive – so, what’s the point? Well, for one thing – normal really wasn’t that great for restaurants – was it?

Restaurant Law 326

Restaurant Law Customer Service Customer Experience Take-out 326

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 215

License Point of Sale Employee Relations Restaurant Law 215

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 27, 2021

Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. Restaurants have responded to this demand, and more businesses are subscribing to food delivery apps. Restaurants will need to digitally transform their internal operations. QR codes will replace hardcopy menus.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

The Restaurant Times

MAY 14, 2023

Gauri Devidayal, an accomplished entrepreneur, author, and influential figure in the Indian restaurant industry, serves as a beacon of inspiration for women everywhere. ” Additionally, she holds the position of joint secretary at the National Restaurant Association of India. How do you manage to juggle all these factors?

Customer Experience 98

Customer Experience Restaurant Law Customer Service Book 98

Modern Restaurant Management

APRIL 8, 2020

Many restaurant owners and workers are feeling helpless and at a loss for what to do next. Yelp's Small Business Expert Emily Washcovick has years of experience helping small businesses survive and thrive, particularly in times of crisis. Use social media to highlight your customers and connect directly with them!

Small Business 203

Small Business Social Media Consumer Goods Communication 203

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

MARCH 30, 2021

The newly proposed restaurant tipping regulations soon to be implemented by the U.S. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. The National Restaurant Association praised the regulations as “a victory for the restaurant industry and its workers.”

Tip Distribution 208

Tip Distribution Front of House Technology Back of House 208

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? We’ve found our guests really appreciate and need that experience now more than ever. Here are their responses.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

The Rail

APRIL 4, 2024

This is especially true of restaurants, bars and pubs in the busy cities like San Francisco. Understanding the Landscape of Local Regulations The first step in this relocation adventure is getting to grips with intricate zoning and licensing laws. Hiring professional commercial movers is the most effective way to handle this challenge.

Bar 52

Bar Customer Experience Email Marketing Customer Service 52

Apicbase

AUGUST 29, 2024

By utilising cutting-edge technology and innovative strategies, you can overcome these challenges and enhance your operations. F&B management oversees kitchen operations, menu development, customer service, and finances. This includes restaurants , hotels , catering companies, and other hospitality businesses.

Beverage 52

Beverage Operations Management Management 52

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Small Business 459

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

The Restaurant Group

JULY 29, 2022

Food, vendors, access to quality ingredients, staff — there are so many aspects to a restaurant that it can be easy to overlook a pivotal and foundational aspect: your layout. No matter which way you go about it, there’s no ignoring the fact that your restaurant floor plan is important to your dining establishment’s success.

Kitchen Safety 78

Kitchen Safety Seating Restaurant Law Food Safety 78

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Tableo

JUNE 30, 2023

The success of your restaurant depends heavily on your choice of software solutions. The correct tools can completely change how you manage your organisation, from streamlining operations to improving client experiences. A table management system boosts customer satisfaction and increases operational effectiveness.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 197

2020 Loyalty Program Mobile Ordering Food Safety 197

Restaurant365

JUNE 26, 2020

While many American businesses have been impacted by COVID-19, the restaurant industry is among those hit hardest. In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

The Restaurant Group

FEBRUARY 21, 2022

What defines the success of a restaurant? But service efficiency can make or break a restaurant. So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. Commercial Kitchen Layout. A well-designed layout ensures hygiene and order.

Design 78

Design Bar Kitchen Safety Food Safety 78

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. AAG Named Franchisee of the Year.

Franchising 177

Franchising Franchise Loyalty Program 2022 177

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast.

Sports 153

Sports Point of Sale Customer Experience Entertainment 153

EATER

NOVEMBER 7, 2023

Ellen Mary Cronin/Nat Belkov Where to eat well, right now A great new restaurant can be a fun experience. A best new restaurant announces itself as part of the national dining conversation. Each restaurant on this list does more than offer an exceptional meal, it also reflects something larger about the way we eat.

2023 98

2023 Fine Dining Dine-in Restaurant Law 98

Next Restaurants

MAY 26, 2020

Even though the COVID-19 pandemic persists across the globe , governments have started easing lockdown restrictions and allowing restaurants to reopen finally. . The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Don’t miss out, sign up now.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 16 states. Jessica Wescott.

Franchising 165

Franchising Franchise Catering Online Ordering 165