7 Shifts
JULY 30, 2021
From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Did you know that over 35% of restaurant customers in the U.S. Many of these diners even use these social platforms to pick and choose their next dining experience. Write a Marketing Plan.
7 Shifts
FEBRUARY 5, 2021
Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Guest feedback can be much easier to obtain and process—making for less time collecting and organizing, and more time using data to improve your guest experience.
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Modern Restaurant Management
FEBRUARY 4, 2022
Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Following are some of the major restaurant trends to watch out for in 2022.
Modern Restaurant Management
JANUARY 31, 2024
I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. I think that’s definitely part of it. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher.
Modern Restaurant Management
JANUARY 13, 2022
Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. The last thing you want to do is promise customers delivery times that you have no chance of delivering.
7 Shifts
SEPTEMBER 20, 2021
Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Online and Mobile Ordering Systems.
7 Shifts
JANUARY 20, 2023
This means big business for restaurants, and a surge in customers and sales. While some restaurants may see a decrease in business on Super Bowl Sunday due to the game being televised, many others see it as an opportunity to bring in more customers. In 2019, diners spent $81.30 on average during Sunday's game. But how do you stand out?
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