Modern Restaurant Management

MARCH 5, 2025

We decided to expand into the Consumer Packaged Goods (CPG) space, aiming to get our ice cream pints into grocery stores. Practically overnight, we shifted from a scoop shop model to a full-fledged CPG business, navigating supply chain disruptions, evolving consumer demand, and the operational realities of large-scale manufacturing.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

EATER

OCTOBER 21, 2024

Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. without interruptions.

Sustainability 327

Sustainability Sourcing Consumer Goods Seasonal Menu 327

Modern Restaurant Management

DECEMBER 31, 2024

Get Smart on Oil Consumers are turning their attention to the individual qualities and applications of oils. From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers!

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 23, 2024

Google reviews have grown into a massive force for consumers and play a key role in restaurant success. Today, Google reviews have become a massive deciding factor for customers, who are now more likely than ever to leave their own feedback.But here’s the twist: a good star rating isn’t enough anymore. Here’s how: 1.

2025 308

2025 SEO Social Media Front of House 308

Culinary Cues

MAY 12, 2025

For generations excellent meant complicated, intense, all-consuming, and sacrifice. Wrapped with care in parchment paper, sealed with a stamp that embraces your logo, include an information sheet that outlines the source of ingredients, the history of your restaurant, and what goes into bringing this sandwich to the guest.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

Modern Restaurant Management

JUNE 16, 2025

' No wonder consumers are becoming more resistant to eating out.” consumers not only spurring inflation but lowering overall consumption and slowing the economy, cautioned Ben Johnston, Chief Operating Officer of Kapitus, a small business lender and marketplace. "U.S. Costs that would need to be passed on to consumers."

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

DECEMBER 2, 2024

At the most basic level, a foodborne illness, often called food poisoning, is an infection or irritation of the gastrointestinal tract caused by consuming contaminated food or beverages. Sourcing from reputable suppliers ensures that the food you're serving is safe. Let’s take a closer look at those strategies.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

JUNE 11, 2025

A good product is just the starting point. But the reality is that today’s consumers discover brands online first. Consumers, especially younger ones, want to know who’s behind the brand. That includes sourcing practices, workplace culture, and how you support your team. That starts with leadership.

Marketing 251

Marketing Social Media Customer Experience Consumer Goods 251

EATER

APRIL 30, 2025

. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

Serving 268

Serving 2025 Fine Dining Employee Relations 268

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Good mechanical design starts with ventilation, filtration and proper airflow relation.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

EATER

OCTOBER 15, 2024

As a chef, I have a responsibility to do my best to create good environments for people, customers, and the community,” says Marnell-Suhanosky. Food waste from all sources is responsible for eight percent of global greenhouse gas emissions, and the U.S. They also use 15 percent of the water consumed by commercial buildings in the U.S.,

Compost 286

Compost Food Equipment Waste 286

Modern Restaurant Management

JUNE 19, 2025

It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. How are you tracking the products you receive? Visibility.

Management 221

Management Management Food Safety Food Supply 221

EATER

MARCH 27, 2025

As a child, Id beg my dad for it on every bodega trip, and hed usually give in, because the whole idea was that Smartfood was the snack that was good for you. In an age of muted Snackwells and Crystal Light, what a revelation that something healthy also tasted so good. Is anything as good as it used to be? My cheeks puckered.

Consumer Goods 350

Consumer Goods Food Supply 2019 Food Order 350

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. Tracking Supply Chain Flow. Creating a Singular Journey.

Supplies 546

Supplies Management Management Food Supply 546

Modern Restaurant Management

OCTOBER 25, 2024

You’re unlikely to eliminate all your sources of overuse immediately. Using inventory management software, too, can give you visibility of the items transitioning through your storage, helping you practice good first-in, first-out (FIFO) practices. Is zero waste achievable? So, let’s look a little closer at the concept.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

FEBRUARY 11, 2025

This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. Our burger buns are now completely seed-oil free, and we’ve reformulated or sourced alternatives for items like harissa paste to ensure we uphold the highest ingredient standards.

Social Media 251

Social Media 2022 Sourcing Menu 251

Modern Restaurant Management

MARCH 17, 2025

Everyone in the food industry is feeling the pinch of the economy with reduced consumer patronage in restaurants and even a reduction of produce consumption in the winter months. This makes business tight causing a hard look at any extra costs.

Food Supply 221

Food Supply Back of House Customer Service Small Business 221

Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Besides, consumers are already thinking digital first.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

OCTOBER 19, 2020

That statistic is alarming — both for consumers and the restaurant industry. The combination of stay-at-home orders, ongoing COVID restrictions, spikes in COVID numbers, and consumer fear about the risks of dining out are significantly impacting the restaurant industry. A good first step is to elevate your food safety culture.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

AUGUST 31, 2020

The terms "organic" and "clean," for example, have a new, heightened relevance with consumers in a post-COVID-19 environment with their hyper-focus on strengthening immune systems and preparing bodies for any potential interaction with the virus. And the numbers are impressive. What contingency plans are available?"

Food 596

Food Food Supply Franchising Franchise 596

Modern Restaurant Management

MARCH 18, 2024

Culinary methods and sources of inspiration for menus and venues were also part of this group’s discussion. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

MARCH 21, 2023

Improving Communication with Customers With inflation increasing at record levels, it will be critical for QSR brands to easily relate the costs of materials, sourcing, and labor to customers clearly and concisely. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages.

Technology 474

Technology Consumer Goods Supplies Waste 474

The Rail

OCTOBER 10, 2024

As more consumers become conscious of the environmental impacts of their choices, sustainable products are increasingly popular, particularly in the food and beverage sector. Another emerging trend is the consumer interest in sustainable coffee, notably when going out to eat.

Sustainability 130

Sustainability Dine-in Compost Consumer Goods 130

Modern Restaurant Management

MARCH 20, 2023

Restaurant financial statements are an untapped source of potential growth. Image sourced from sage.com Here’s what you can do with a balance sheet. Image sourced from sage.com Here are some other useful things you can do with a P/L statement. Can you build on a single source, and if so, how can you do this?

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

EATER

NOVEMBER 15, 2024

But unlike the situation with many ghost kitchens — in which the fact that the food is coming from a ghost kitchen, or a known restaurant operating under a new virtual brand, is unclear to the consumer — Wonder is making its singular location and shared kitchen its selling point. Is Wonder good? Where will Wonder go from here?

Food 300

Food 2024 2023 Food Order 300

Modern Restaurant Management

MAY 6, 2022

Animal welfare and food processing concerns are making consumers explore environmentally-friendly food alternatives, prompting a rise in vegan food demand. Consumers are increasingly choosing plant-based goods due to growing awareness of animal cruelty and the significant environmental impacts of the dairy industry.

Consumer Goods 492

Consumer Goods Allergens Food Supply Sustainability 492

Modern Restaurant Management

OCTOBER 24, 2024

These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet. Green Restaurant and Slow Food were others we considered.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

FEBRUARY 11, 2020

Indeed, trendy third-wave cafés are no longer the only place where consumers can find stout, fermented teas that have been aged in caves or delicate high-quality tea leaves hand-worked to exude a natural fragrance reminiscent of tuberose. More Sophisticated Consumer Palates. ” Benefitting from a Product That Customers Seek.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

MARCH 11, 2022

The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

AUGUST 19, 2020

With so much uncertainty in the future, consumers want to feel more in control wherever they can. Now is the time when retailers can actively chat with suppliers and get all of the information that they can later relay to their consumers. The second factor is selection. Connect and message suppliers for info and samples.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

The Rail

JUNE 6, 2025

Good airflow and bright illumination help keep the room lively and comfortable. Local sourcing keeps food fresher by cutting travel time and helping surrounding farmers. Providing vegetarian or healthy choices fits changing consumer tastes and increases the restaurant's appeal.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

JUNE 6, 2025

Showing off a signature dish, juxtaposing fresh ingredients with their farm-to-table source, the mixing of an upscale cocktail, or slow-motion shots of decadent desserts can stimulate the appetite and compel guests to give it a try. You could also share staff highlights or tours of where you source your ingredients.

Marketing 221

Marketing SEO Influencer Events 221

Modern Restaurant Management

JUNE 10, 2021

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. These models both revolved around delivering service in a restricted capacity space based on asynchronous consumer decisions to visit.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Culinary Cues

MAY 6, 2025

Certainly, cooking incredible food, satisfying guests, and operating a successful business could fill the role of making a difference, but these four chefs, and thousands of others, seek to go beyond the obvious and find a way to use their talents for an even better good. Food knowledge equals better consumers.

Consumer Goods 249

Consumer Goods Education Sourcing Training 249

Modern Restaurant Management

FEBRUARY 17, 2021

For Foodhaul’s viable business model, it did help accelerate our growth, both on the consumer and business side. There is also an increased consumer demand for the convenience of ordering meals for delivery and consumption at home. We do that through sourcing, technology, training, and accountability.

Consumer Goods 474

Consumer Goods Delivery License Hospitality 474

Modern Restaurant Management

SEPTEMBER 26, 2023

Finding the right balance between catching real fraudsters and making sure workers aren't wrongly kicked off needs a good understanding of how the industry works. As a starting point, there is a clear difference between consumer fraud and courier fraud and there are well-known techniques used by each.

Delivery 493

Delivery Food Food Order Consumer Goods 493