Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Inventory stock changed significantly.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Same thing with locations – which ones are turning a profit or are draining the budget?

Customer Experience 199

Customer Experience Operations Loyalty Program Front of House 199

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Those two items were key in growing our business and maintaining good margins.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 7, 2024

Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success. Ritual : Clean, simple online ordering with a loyalty program option and POS integration. Data aggregation: Aggregate data from numerous sources, including Yelp!,

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. Get a Demo 6. RUN Powered by ADP ADP's RUN is another payroll option used by SMBs.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. After announcing the partnership, the company ran a pilot program in outlets in Denver this month.

Serving 184

Serving Loyalty Program Food Supply Point of Sale 184

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 190

2021 Loyalty Program Coupons Fast Casual 190

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Are they an island, or do they have good connections? Investors want to see that you have good people around you.

Point of Sale 397

Point of Sale Back of House Document Download 397

Lavu

NOVEMBER 17, 2023

In the face of intense competition and fluctuating consumer demand, consistently turning a high profit becomes a monumental task. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Adapting to consumer preferences and market trends is key to their success.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

MAY 19, 2023

The good news is that changing restaurant trends are an opportunity for restaurants to get a jump on the next big thing and get ahead of the competition. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Hospitality trends show a clean space is always a draw for guests.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Buzztime Business

DECEMBER 26, 2023

A Facebook Loyalty Study asked 14,000 adults to describe businesses they like best. Result: Increase Repeat Millennial Business If you can impress a millennial, they’re 1.75x more likely to become a repeat customer according to the Facebook Loyalty Study mentioned earlier. Action: Launch a Loyalty App Guest loyalty.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. This one, fielded May 25-28, 2021 included 805 respondents and seems to be a good indicator of future behavior. That said, we are seeing some changes across consumer behaviors.

2021 127

2021 Loyalty Program Mobile Ordering Consumer Goods 127

Bingage

MAY 9, 2021

81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program. Get a loyalty solution for your Brand. Get Loyalty Solution for Your Brand (Re-engage with Customers & Reactivate dormant accounts). Start Referral program-. how to use loyalty programs?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Modern Restaurant Management

JANUARY 31, 2020

The report measures local economic strength through business survival and consumer interest. ?According According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews.

2020 168

2020 Loyalty Program Point of Sale 2019 168

Modern Restaurant Management

JUNE 10, 2021

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. These models both revolved around delivering service in a restricted capacity space based on asynchronous consumer decisions to visit.

Airlines 193

Airlines Point of Sale Consumer Goods Hotels 193

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . Despite these struggles, Alignable also learned in its poll that the No.

2021 175

2021 Loyalty Program Retail Online Ordering 175

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Looking at data sources that include foot traffic data and credit card translation data, the paper analyzes restaurant demand in every county in the U.S.

Loyalty Program 120

Loyalty Program Fast Casual Online Ordering Consumer Goods 120

7 Shifts

MARCH 30, 2022

Neon signage has been in style for decades for good reason - it just looks cool. If your restaurant is in an area with high foot traffic and a good amount of locals, make a point to promote your list of specials on the door. Image Source. Image Source. Image Source. Old-School Neon-Style Signage. Restaurant Merch.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. You can help your team provide an outstanding guest experience with a solid training program.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

AUGUST 16, 2021

The second quarter of this year reflects a period during which state and local governments lifted pandemic restrictions, restaurants reopened, people got vaccinated, and consumers used restaurants more than they did throughout the pandemic, reports The NPD Group. “The U.S. ” F&B Outlook.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.

Hospitality 156

Hospitality Food Consumer Goods Point of Sale 156

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Guests will demand a personalized journey when food is delivered to their door. Reduce theft. Improve employee performance.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

MARCH 28, 2024

With more people using the data to organize workflows for purchasing, inventory, production, and even HACCP, the need for a definitive source of truth that is able to capture all the data and connect them in a coherent way has grown exponentially. In short, your single source of truth needs to be accessible for it to be helpful.

Management 52

Management Management Point of Sale Kitchen Safety 52

Open for Business

MARCH 21, 2023

Referral programs: One way to encourage positive word-of-mouth is referral marketing. According to a 2021 report : 55% of consumers have discovered a new brand, product, or service via word-of-mouth in the past year. 40% of consumers made purchases based on the recommendation of someone they know.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. As a result, it’s a good idea to adapt your menu based on whether customers will be eating in or taking it out. Source: Unsplash. Loyalty Programs.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

The Restaurant Times

NOVEMBER 10, 2021

You not only make your consumers’ life easier by implementing modern technology, but you also guarantee that they are safe. . Restaurants of all sizes must provide solutions that allow consumers to browse menus, choose options, and pay for carryout or delivery orders online to stay up with demand. Source: IndiaMART.

Management 52

Management Management Online Ordering Loyalty Program 52

EATER

MARCH 7, 2023

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To Yet more than an estimated one-third of all D.C. population.

Marketing 82

Marketing Loyalty Program Pricing Back of House 82

The Restaurant Times

FEBRUARY 19, 2022

For pizza restaurants, this is the perfect time to be in the market, whether it be cloud restaurants or a fine dining restaurant because, with such a popular product, you already have a consumer base. Source: Hellenic Hotels. You can eliminate goods that are dragging down profits if you can see them. Customer Loyalty .

POS 52

POS 2022 Loyalty Program Point of Sale 52

Deliverect

DECEMBER 27, 2020

Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. And in today’s digital-first world, consumers want to order from anywhere, at any time. You’ll learn how each approach benefits consumers and operators in different ways. Online Ordering Today.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Cheetah

SEPTEMBER 30, 2021

Learn how this affects your business, from restaurant suppliers struggling to keep up, to rising food prices led by labor shortages and increased consumer demand for quick, cheap food. After a year of relatively low demand, consumers can’t wait to get out of the house and into restaurants. Labor Crisis Continues. Cheetah Tip.

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. There are so many options for website creation these days that it can seem like an overwhelming, difficult, and time-consuming task. Source: TransferMke.com.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78