Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

7 Shifts

SEPTEMBER 15, 2021

Have your chef go into detail about how ingredients are sourced and dishes are prepared , so your team can ace any questions that guests may have. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Modern Restaurant Management

JUNE 12, 2023

Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance. Sustainable sourcing is one social responsibility initiative that resonates with Gen Z. Reducing waste, whether food or packaging, is another initiative that appeals to them.

Social Media 167

Social Media Loyalty Program Communication Sustainability 167

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 197

2024 Loyalty Program Food Order 2030 197

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.

Marketing 198

Marketing Loyalty Program Email Marketing Coupons 198

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 124

Dietary Restrictions 2024 Food Safety Food Supply 124

Modern Restaurant Management

AUGUST 9, 2022

Source: Sense360 ) Owners can take advantage of tools that exist at no cost to the restaurant while enabling them to bring in dollars without turning tables. The digital solutions mean a kitchen becomes the source of revenue – with less hostess, server, busser, or other overhead costs.

Loyalty Program 202

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 202

Modern Restaurant Management

SEPTEMBER 8, 2023

A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.

Food Safety 208

Food Safety Allergens Food Audits 208

Modern Restaurant Management

AUGUST 23, 2022

These tools allow franchise restaurants to maintain focus on the guest experience and to build upon brand recognition through developing innovative technology and strategically utilizing loyalty programs to keep consumer interest high, even as prices rise.

Franchise 189

Franchise Franchising Loyalty Program Food Supply 189

Modern Restaurant Management

DECEMBER 5, 2022

Where in the past, owners would have to glean data from disparate sources from multiple vendors, a universal payment solution would collect and consolidate all insights. This would allow owners to cultivate more personal relationships to increase customer loyalty and better market to each individual.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Squirrel Systems

APRIL 22, 2024

Moreover, integration with other services like online ordering platforms and loyalty programs offers a seamless management experience. AI can analyze vast amounts of data from various sources, such as POS, inventory management, and guest feedback, to provide actionable insights.

Technology 111

Technology Dietary Restrictions Loyalty Program Download 111

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Source More Smartly by Linking FOH to the BOH. Improve Order Size and Revenue with Predictive Technology.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

FEBRUARY 3, 2022

Loyalty : Loyalty programs also saw a major uptick during the pandemic, with two in five operators implementing their loyalty programs in the last one to two years. Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 195

Loyalty Program Online Ordering Cash Management Point of Sale 195

7 Shifts

SEPTEMBER 15, 2021

Have your chef go into detail about how ingredients are sourced and dishes are prepared , so your team can ace any questions that guests may have. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

DECEMBER 30, 2021

This new tech increases brand loyalty by reducing poor customer experiences like incomplete orders and delays by giving restaurants full control of order operations, including how much goes in and letting them decide how many dishes they can make at once time. Metaverse / Cryptocurrency / TikTok. Future of QR Codes / Digital Order and Pay.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

MAY 5, 2022

After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Innovative Loyalty Schemes. Blockchain technology can allow companies to offer loyalty schemes. It produces brand loyalty around ingredient consistency, protection, sustainability, and sourcing.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Goliath Consulting

SEPTEMBER 7, 2023

Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. Writing about the local sourcing of your ingredients. Engaging with Online Reviews: Every Star Counts Around 90% of diners read online reviews before choosing a restaurant.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. With dozens of cute, emoji-like facial expressions, customers love taking selfies with the robot, making it a great source of word-of-mouth marketing. One way you can connect with them is by making your business greener.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

JULY 5, 2023

Once the foundation is established, a robust digital ordering platform can be introduced to serve as the primary data source and facilitate behavior analysis, messaging measurement and revenue generation.

Hospitality 180

Hospitality Customer Experience Loyalty Program Customer Service 180

Bingage

MAY 9, 2021

81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program. Get a loyalty solution for your Brand. Get Loyalty Solution for Your Brand (Re-engage with Customers & Reactivate dormant accounts). Start Referral program-. how to use loyalty programs?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. In turn, more engaged employees can help deliver a better customer experience , too.

Technology 124

Technology Cash Management Customer Experience POS 124

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. This involves sourcing wholesale ingredients, reducing waste, and adjusting menu prices as needed. To boost profitability, they streamline menus, use cost-effective ingredients, and implement digital technologies.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

7 Shifts

NOVEMBER 3, 2021

Even though 9 out of 10 restaurants have less than 50 staff members, your team's personal information is also a potential source of misuse. Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Employee Data.

Audits 370

Audits POS Loyalty Program Information 370

Culinary Digital

APRIL 5, 2023

User-Friendliness Source : Adobe Stock The foodservice software you choose should be easy to use and navigate, even for non-technical staff. Customer Experience Source : Adobe Stock The foodservice software you choose should enhance the customer experience by providing a seamless, personalized, and efficient experience.

Loyalty Program 52

Loyalty Program Mobile Ordering Customer Experience POS 52

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

NOVEMBER 21, 2022

Some implemented loyalty programs to promote recurring customers. Similar to new fintech developments in the financial industry, new digital platforms now exist to help restaurateurs manage all of their backend processes; sso what should operators be looking for when sourcing one of these platforms?

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. Showcase Customer Loyalty Programs. Source: ClassyWish. Source: Pinterest.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

The Restaurant Times

DECEMBER 28, 2020

Customer feedback is essential for any business, as it is the most honest source of feedback that helps identify your flaws and gives you an opportunity to correct the mistakes and grow. Using Loyalty Programs and Offers. Loyalty programs have long been used to get customers hooked and to keep them coming back for more.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

The Restaurant Times

JULY 31, 2020

Incentive Programs. Incentivize your customers with different promotional offers such as loyalty rewards, discounts, customized offers, referral programs, etc. Incentivize your customers with different promotional offers such as loyalty rewards, discounts, customized offers, referral programs, etc.

Loyalty Program 95

Loyalty Program Marketing Mobile Ordering Online Ordering 95

Clover - Restaurants

APRIL 25, 2024

In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. As a reward –If you’ve set up a loyalty and rewards program for your regulars, you could send recipe cards out as rewards for repeat visits. They can be traced all the way back to Ancient Greece and Rome.

Design 52

Design Loyalty Program Social Media Allergens 52

7 Shifts

OCTOBER 31, 2022

Source: Toast. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Touch Bistro

MAY 18, 2021

When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). That’s because your loyalty program is likely your biggest source of customer data, so you want to make sure you can easily reach everyone in your rewards program.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

The Restaurant Times

JULY 9, 2021

This helps in keeping tight control on billing operations and helps in identifying the exact source of revenue leakage. The customer data captured in the system helps in running highly targeted marketing campaigns and loyalty programs that encourage repeat visits.

Loyalty Program 98

Loyalty Program Customer Experience Definition Inventory 98

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 85

Loyalty Program Social Media Customer Service 2022 85