7 Shifts

AUGUST 19, 2020

It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported. Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints.

Employee Relations 382

Employee Relations Training Fine Dining Take-out 382

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 193

Management Management Food Safety Communication 193

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Communicating the new schedules was another logistical nightmare. Just having a central spot to communicate with the staff as well.

Operations 370

Operations Book Communication Small Business 370

Kounta

AUGUST 13, 2019

Communicating in person. From the minute a guest walks into your cafe or restaurant, everything about the way they are greeted, served and cared for, directly affects their impression of you – and therefore whether they’ll return. Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. For instance, you might offer a $250 bonus to an employee who refers a new hire, so long as both employees stay for three months after the new hire starts.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

AUGUST 31, 2021

Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. This equates to rising premiums for establishments that serve liquor and less flexible negotiation terms through some insurance agencies.

Bar 189

Bar Insurance Employee Relations Certification 189

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. One potential starting point is creating a reference sheet that lists your establishment’s answers to frequently asked questions.

Training 177

Training Front of House Kitchen Safety Allergens 177

Clover - Restaurants

MAY 10, 2024

References and reviews Another way to research digital marketing agencies is to look at reviews and ask for references. Any reputable agency should feel confident and comfortable in providing you with a reference to a similar client who can talk to you about what it’s like to work with the agency.

Marketing 52

Marketing Email Marketing Social Media POS 52

7 Shifts

SEPTEMBER 28, 2020

Restaurant side work checklist for restocking duties: Refilling condiments (or during the pandemic: pouring condiments into single-serving containers) Replenishing hand sanitizer bottles Restocking self-service stations with napkins, plasticware, straws, milk, half and half, etc.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. The term ‘restaurant operations' refers to the process by which a restaurant is run. Improve Employee Communication. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Unclear communication leads to frustration and a less-than-stellar work experience. Establish clear lines of communication. State by State Breakdown.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Future Food

OCTOBER 30, 2023

It is essential that property managers and landlords can reference a tool to draw on in order to maintain consistency across all F&B retail lines. The manual also provides a valuable resource to aid in the operator’s execution in building out their space and communicating its brand in the most effective way possible.

Operations 78

Operations Uniforms Merchandise Small Business 78

7 Shifts

AUGUST 24, 2022

And for those who do show up in-person at a quick-serve restaurant , they're paying in cash less than one-third of the time. One way to get a laugh (and a tip) out of your guests is with references and plays on pop culture imagery. Thus, communicating with them in a way that results in a tip is exponentially more challenging.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Sling

AUGUST 15, 2022

Verification of employment vs. reference check Why conduct verification of employment? Verification of employment vs. reference check. It’s not uncommon to hear the terms “verification of employment” and “reference check” used to refer to the same activity. Such references can be both professional and personal.

Management 78

Management Management Reference Hiring 78

Culinary Cues

SEPTEMBER 26, 2019

This does not come easily – it takes time to develop “business eyes”. [] BELIEVE THAT COMMUNICATION SKILLS ARE ESSENTIAL. When various chefs are observed and assessed on their ability to adequately fill the shoes of the position, it is clear that the ability to understand what it means to serve is at the core of success.

Point of Sale 224

Point of Sale Reference Communication Definition 224

Culinary Cues

FEBRUARY 18, 2020

Even the difference between restaurants that serve three meals per day vs. one that focuses entirely on dinner will be an entirely different ballgame. There may even be an executive sous chef so that the executive chef can focus on future planning, communication, team building, concept development, and budgetary issues.

Beverage 487

Beverage Events Food Order Website Management 487

Goliath Consulting

MAY 19, 2020

. • A workplace food program that brings in a different pop-up restaurant to serve as the office lunch vendor each day. Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Goliath Consulting

JUNE 15, 2021

A lack of communication is possibly the most overlooked problem affecting the supply chain. Even though the ability of supply chain actors to interact has vastly improved as technology has progressed, the sector continues to face numerous issues due to lack of communication due to the fragmentation of the food system and the supply chain (4).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Sling

DECEMBER 14, 2021

When we refer to “type” in this case, we’re referring to dominant personality traits. Advocates often serve as the protector within a group. Mediators are interested in serving humanity rather than themselves and are more concerned with personal growth than external rewards. Their primary motivation is serving others.

Entertainment 148

Entertainment Innovation Communication Article 148

Modern Restaurant Management

MAY 11, 2022

Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS. Managing inventory is key to operational success; however, the process can be cumbersome, especially for a franchised business.

Inventory 216

Inventory Management Management Food Supply 216

7 Shifts

AUGUST 15, 2022

Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. For example, being personable and communicative lends itself much more closely to a server job than a busser job. How would you try and make it work with the kitchen or serving staff? How to Answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Open for Business

MARCH 1, 2023

Hosts can simultaneously serve as receptionists. Top three skills needed: Attention to detail Coffee knowledge Steaming and pouring milk Bartender job description Bartenders need to expertly mix and serve drinks, but they also must have some of the best people skills in the restaurant. Often, a single person will fill multiple jobs.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

OCTOBER 4, 2023

However, when hiring teams need to fill multiple positions rapidly, it becomes challenging to provide each candidate with a positive experience and effectively communicate the organization’s values and culture. Encouraging employees to refer qualified candidates from their networks can yield great results.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

7 Shifts

OCTOBER 9, 2020

Collect” websites that you admire to serve as inspiration for your restaurant website design makeover by bookmarking links when you come across them. If you need inspiration, refer to your collection of competitors’ websites. Refer to your wireframes to find templates that resemble what you had in mind for your website.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

EATER

FEBRUARY 7, 2024

Every restaurateur wrestles with the question of what to call the food they serve. But broadly, a Palestinian restaurant is a place that serves food from Palestine, which naturally shares similarities with foods of the region, and of course has hyperlocal variations. “I The more people say, ‘Why are you involved in politics?’

2002 137

2002 Food Supply Food Order Reference 137

7 Shifts

FEBRUARY 16, 2022

Sometimes referred to as PTO (paid time off), paid vacation time allows employees to distance themselves from work and come back to their next shift feeling refreshed and rejuvenated without having to sacrifice a paycheck. Aside from communicating your time off request policy, here are some other ways to make things balanced.

Document 195

Document Restaurant Law Communication Download 195

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Expediter (or Pass Coordinator): They coordinate with the FOH team at the pass where the food is served. This is usually used to refer to the total number of customers served.

Back of House 52

Back of House FOH BOH Front of House 52

Perfect Daily Grind

NOVEMBER 4, 2022

Fairtrade launches Living Income Reference Price for Ugandan arabica. Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 cents/lb) for Fair Average Quality (FAQ) robusta coffee.

2023 126

2023 Hospitality 2022 Food Supply 126

Goliath Consulting

FEBRUARY 26, 2021

Top management should lead by example, communicate with the team often and share the vision of where the business is headed. Once the core values are chosen, a restaurant should actively and consistently communicate those values to staff and guests. References: [link] [link]. A great work culture “starts at the top.”

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Restaurant365

MAY 22, 2020

In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

DECEMBER 3, 2020

Many restaurants have had to alter how they serve customers, and some have had to close their indoor dining and become creative with extending patio season. Or encourage customers to refer a family or friend to your restaurant during the month of December and use the promo card as a referral bonus. Launch a Loyalty Program.

Loyalty Program 212

Loyalty Program Seasonal Menu Social Media Email Marketing 212

Squirrel Systems

OCTOBER 2, 2023

This is because one of the downfalls of a multichannel approach is that the various communication tools are isolated. Conversely, by thinking about putting the guest in the center, establishments can ensure that no matter how the guest chooses to engage, the business is equipped to serve them in the manner they prefer. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Sling

OCTOBER 3, 2023

5) Employee retention To the right person, this modified schedule may serve as a reason to stay with your business longer. Positioned correctly, a split shift may serve as a hiring incentive that can help you pull high-performing employees into your ranks where they can do the most good for your business.

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Communicate The New Safety Precautions With Customers . Offer them incentives for dining in and take the utmost care while serving them.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 240

Restaurant Law Download Hiring Document 240