Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

MAY 1, 2023

This data is highly valuable on the black market and can be used for identity theft, fraud, and other criminal activities. Cybercriminals use a variety of tactics to target restaurants, including: Phishing attacks : Phishing attacks involve sending fraudulent emails or messages to trick employees into providing sensitive information.

Insurance 192

Insurance Email Marketing Employee Relations Customer Experience 192

Open for Business

MAY 16, 2024

A website can be a powerful tool for marketing your restaurant. Clearly communicating these details can improve reservation volume and foot traffic. Communicating your mission, inspiration, and unique offering—including visuals—makes people feel more invested in the experience. A method to collect guest email addresses.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

Open for Business

MARCH 23, 2023

Restaurant marketing jobs are some of the most important roles in the hospitality industry. A solid marketing strategy will help you attract new guests and keep them coming back, but marketing duties often fall to the bottom of a busy restaurant owner or manager’s to-do list.

2023 78

2023 Marketing Social Media Email Marketing 78

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Do I have the budget to hire a web development team? This rise in digital interactions has made it critical for restaurants to have well-designed websites.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Most simply do not have the time needed to research digital marketing strategies, let alone implement them. This often means marketing and advertising efforts are done on-the-fly or simply 86’d. A double win!

Marketing 197

Marketing Social Media Mobile Ordering Website Management 197

ExactHire - Restaurants

FEBRUARY 4, 2020

Let’s face it, hiring in the restaurant and hospitality industry is never really easy. Even when it’s an “employer’s job market,” filling open positions is a difficult, often times unpredictable, challenge. Today’s tight job market adds more difficulty to this challenge, as most job seekers have multiple job options.

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed. The purpose is not to generate degrees.

Social Media 497

Social Media Education Email Marketing Healthcare 497

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. The first is hiring your own drivers. Should I hire my own drivers? According to Scott Landers, these are a few of the reasons you may consider hiring your own fleet of drivers: If you don’t have access to on-demand couriers or delivery providers.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

DECEMBER 30, 2019

I am proud to be a chef and always will be, but a common mistake that restaurateurs make is to turn over the concept and the reputation of their business to that great chef that was just hired. Communication still ranks the biggest problem within organizations regardless of their size.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. Manage Guest Relationships Modern restaurants prioritize good communication when making reservations and managing customers' feedback. Guests are also looking for more personalized dining experiences.

Email Marketing 52

Email Marketing Point of Sale 2024 Seasonal Menu 52

Get Beyond

DECEMBER 15, 2023

It’s important to set realistic expectations for your business operations and communicate transparently with your customers about any potential delays or adjustments to services. Consider investing in tools and software that automate repetitive tasks, such as email marketing, social media scheduling, and inventory management.

Small Business 52

Small Business Email Marketing Social Media Communication 52

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page.

2023 78

2023 Management Management Tip Distribution 78

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Things get lost when conversations start verbal, go to text, and end up in an email. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

The Rail

FEBRUARY 29, 2024

Whether expanding your business or seeking a better market position, relocating presents opportunities and challenges. It enables you to determine the alignment of your restaurant with the target market, potential competition, and regulatory requirements. Keep everyone informed and involved in the decision-making process.

Restaurant Law 52

Restaurant Law Email Marketing Customer Experience Outdoor 52

Sling

SEPTEMBER 13, 2022

Yes, you may have to work on the computer at some point during the day, but try to stay away from reading the news, checking your email repeatedly, or looking at funny cat pictures. Your employees can come to you with minor issues that can distract you from the larger business issues, like marketing and sales. 5) Set realistic goals.

Retail 144

Retail Management Management Point of Sale 144

Get Beyond

JANUARY 4, 2024

For example, if you’re coming up against writer’s block crafting a marketing email, it could be the perfect time to turn to ChatGPT to help you write a rough draft. If your business is digital-first, take the time to review customer chat transcripts, email copy, and the website experience to improve the online shopping experience.

2024 52

2024 Small Business Cash Management Email Marketing 52

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Tips for Hiring Millennials. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

SpotOn

JUNE 5, 2024

Repairing equipment, credit card fees, hiring and training staff are all necessary expenses, but they're costly. State laws may specify whether or not businesses can charge additional fees, the percentage or amount they're allowed to charge, and how the business is required to communicate their prices. Learn more here.

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

Sling

JUNE 19, 2023

You’ll experience firsthand what it takes to keep a bar going and gain valuable experience in basic business practices, like: Customer service Employee development Marketing Payroll Inventory Scheduling Becoming a better manager You can then transfer the lessons you learn working for someone else to your own unique venture.

Bar 78

Bar Employee Relations Equipment Advertising 78

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Giving the customer a direct line of communication is crucial as users prefer simpler and more convenient ways of communication.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Open for Business

MARCH 1, 2023

Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person. A communications pro can also help get your restaurant media coverage and handle any incoming press questions.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. Use Mobile Apps to Facilitate Communication. workforce turnover rate as a whole averages 45%.

Technology 88

Technology Hiring Communication Tip Distribution 88

Restaurant365

FEBRUARY 11, 2021

For your labor cost in particular, hiring and retaining quality restaurant employees has gotten more complicated. Recruiting is different from hiring. For instance, if you are hiring a part-time, flexible role, are there local college or university job boards on which you could advertise? financial health.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Hire Specialists. Have a Marketing Plan for Reopening.

Social Media 185

Social Media Food Safety Cash Management Kitchen Safety 185

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 397

Management Management Email Marketing Point of Sale 397

Sling

APRIL 17, 2022

Those businesses need to know how much time their employees are spending on marketing, creation, distribution, customer service , and a whole host of other tasks. You can then use that information to improve client communication. The most common ways to do this are via email, text message, or push notification. Text message.

Email Marketing 78

Email Marketing Employee Relations Information Management 78

The Rail

APRIL 4, 2024

Hiring professional commercial movers is the most effective way to handle this challenge. Leverage the power of social media, email newsletters, and even traditional signage to communicate your plans. Undertaking thorough market research helps you understand the likes and dislikes of your new demographic.

Bar 52

Bar Customer Experience Email Marketing Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Our success has come from communications, consistency and customer focus.

2020 138

2020 Online Ordering Point of Sale Cash Management 138

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78