Modern Restaurant Management

JANUARY 23, 2025

Open communication, recognition for hard work, and team-building activities can improve morale and make the job feel less overwhelming. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. Open communication is another cornerstone of a positive culture.

Operations 395

Operations Workshop Sustainability Inventory 395

Modern Restaurant Management

AUGUST 25, 2023

The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management. For instance, a restaurant with a smaller footprint may not need a paging or staff communication system, but it will always need background music.

Design 416

Design Front of House Back of House Customer Experience 416

Modern Restaurant Management

MAY 14, 2025

Clear Communication Maintain open and transparent communication channels where employees can freely express concerns or ideas. Encourage open communication about mental health issues and provide training for managers on how to support employees who may be struggling. Encouragetheuse of freefederal andstate programs.

Serving 373

Serving Workshop Education Training 373

Modern Restaurant Management

MAY 22, 2025

Brand Expression Through Uniform Design Branded apparel offers a controlled visual communication channel that reinforces your establishment's aesthetic. Strategic use of color should inform uniform design decisions. The integration of these functional elements should be accomplished without compromising brand integrity.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

NOVEMBER 14, 2024

These agents are intelligent conversational digital hosts , designed to interact with customers over the phone (or via text), providing a seamless experience that mimics human conversation. Call recording and transcript summaries are logged, including any exact facts of the call that are necessary to the operation.

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

JULY 2, 2025

Cheba Hut recently released a Mural Look-Book that celebrates these artist partnerships and how this unconventional design approach supports both culture and community in each location. Artists are a unique bunch—they might work weird hours or not be the most prompt communicators, but that’s part of the package.

Social Media 373

Social Media Customer Experience Book Brewery 373

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. Live Yelp Waitlist updates on iOS devices let diners track their place in line right from their lock screen, which reduces uncertainty and improves communication.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

JANUARY 30, 2025

While the family-owned and operated firm has evolved from a public relations boutique into a full-service digital and design agency, their main vision has remained: helping food companies tell their stories and connect with the right audiences. However, these challenges also create opportunities for synergy.

Social Media 386

Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

DECEMBER 27, 2024

Restaurants can use it to design visually appealing marketing materials or craft personalized messages. Restaurants should clearly communicate how they collect and use guest data, whether through preference centers, loyalty program disclosures, or direct communication. Transparency is key.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Modern Restaurant Management

MAY 27, 2025

An integrated response plan should include a designated response team that includes IT staff, management, legal counsel and an insurance representative. First, activate your response team by bringing together your designated incident responders, including legal counsel and your insurance representative.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

FEBRUARY 10, 2020

But, a restaurant’s brand identity – and visual brand design – is equally important and not to be forgotten. Your logo design is the visual symbol that will represent your restaurant to the world. Even if you have a unique business name , a generic logo design will quickly get lost. That’s staggering.

2020 555

2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

JULY 8, 2025

Too often, branding is treated like a design sprint. The most effective restaurant brands don’t begin with design — they begin with story. The most effective restaurant brands don’t begin with design — they begin with story. That story is the foundation for everything that follows. Is it about family?

Definition 251

Definition Design Uniforms Book 251

Modern Restaurant Management

MARCH 3, 2025

Plaid represents structure, heritage, and intentional design. From there, we can start developing the brand identity (think color palettes, typography, and logo design). The restaurant needs cohesion, from signage to menu design to uniforms. It’s a timeless and bold pattern, much like a strong brand identity.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

EATER

OCTOBER 21, 2024

Instead, you’ll see signage about the health benefits of plant-based eating — the “primary drivers of consumer choice are personal benefit,” says Goldman — and the menu board, designed like any one in other fast-food chains. without interruptions. They just want to have something really delicious.” We had been at $2.50

Sustainability 326

Sustainability Sourcing Consumer Goods Compost 326

Modern Restaurant Management

MAY 8, 2020

Artificial intelligence was designed to solve for specific tasks and has applications that can dramatically impact the bottom line in your restaurant, from automating features to the burger-flipping robots of the future. Communications. Let’s take a look at a few that can directly benefit you today. Restaurant Logistics.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Culinary Cues

NOVEMBER 22, 2024

I have always made sure that these smells are part of the grand design of how a kitchen must operate. The smells of the kitchen are individually unique, yet somehow blend to make sense. I think, even if these items weren’t on a menu, I would find a way to bring them into the fold.

Food 415

Food Front of House Back of House Point of Sale 415

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

JANUARY 17, 2025

"This could lead to increased traffic for the operators who can be agile and adapt to consumers dietary needs, communicate to them via their preferred social/digital channels, and leverage personalized messaging where possible."

Beverage 410

Beverage Magazine Education Retail 410

Modern Restaurant Management

MARCH 20, 2025

Align with those offering scalable delivery and logistics solutions designed to adapt to your needs, whether you’re managing a small team or expanding to multiple locations. Common issues might be inefficient routing, poor communication between the kitchen and delivery team, or manual tracking of orders.

Catering 352

Catering Delivery Customer Service Customer Experience 352

ChowNow

JANUARY 30, 2025

It communicates your purposewhy your restaurant exists, what makes it unique, and what emotional connection you want to build with your customers. This includes your: Logo Color palette Typography These elements all work together to communicate your personality and values. Design your brands look and feel.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Modern Restaurant Management

JUNE 19, 2025

It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. Communication.

Management 221

Management Management Food Safety Food Supply 221

Lavu

MAY 2, 2025

Effective communication between front-of-house and kitchen staff is essential for smooth restaurant operations. POS systems improve kitchen staff communication by streamlining order processing and enhancing real-time information sharing. These features reduce mistakes, speed up preparation, and enhance customer satisfaction.

Communication 78

Communication POS Front of House FOH 78

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. Respectfully assertive requests to the designated leader on the line differentiate effective FOH managers and servers from disruptive individuals who place their own immediate needs above team success.

Hospitality 472

Hospitality Front of House FOH Leadership 472

Modern Restaurant Management

AUGUST 11, 2021

Some restaurants are designed from a tabula rasa, a complete blank slate with nothing more to go on than the client’s vision and the architects’ imagination. To begin, our design team helped secure a conditional use permit to allow the property to be used as a restaurant in an otherwise zoning designation.

Front of House 493

Front of House Design Restaurant Law Back of House 493

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Communicate Standards and Keep Everyone in the Loop. With complicated instructions and shifting rules, communication is key to preventing a miscue.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Choose the Right Questions The leading principle of good survey design is that it should be short and sweet because the length of your survey can greatly affect your response rate.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

FEBRUARY 16, 2021

In 2017, a US Foods study revealed that nearly 30 percent of food delivery drivers taste the food they’re responsible for delivering, sparking an evolution in packaging design to tamper-proof takeout.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

MAY 28, 2025

It's no surprise that technology designed to help everyday users work faster also has very applicable use cases for bad actors looking to make their schemes more legitimate and convincing. Today, GenAI continues to be a fantastic fraud accelerator. ChatGPT's image generator is just the latest proof point.

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. But just applying for a grant does not mean you will secure one. Below are three tips to help you win a grant award.

Employee Relations 547

Employee Relations Small Business Food Supply Leadership 547

Modern Restaurant Management

APRIL 23, 2025

Staff should be trained to keep track of guest consumption, ensure food and water are served alongside alcohol and communicate effectively with fellow team members to ensure responsible service. Monitor Guest Alcohol Consumption : Restaurants should actively monitor guest drinking patterns to prevent over serving.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

SEPTEMBER 1, 2020

When designed well, your guests may find them easier to read. Contactless ordering and payment platforms will make it easier for your guests to communicate with you. With a user-friendly menu design complemented by high-quality photography, you can make the menu browsing experience both informative and enjoyable.

Hospitality 576

Hospitality Ordering Front of House Customer Experience 576

Modern Restaurant Management

DECEMBER 22, 2021

Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience.

2022 610

2022 Equipment Email Marketing Customer Service 610

Modern Restaurant Management

MARCH 6, 2023

Optimizing employee management and centralizing communications holds employees accountable for following health and safety procedures, whether that be ensuring that employees wash their hands properly or designated areas are kept clean.

Audits 469

Audits Kitchen Safety Mobile Ordering Customer Experience 469

Modern Restaurant Management

JANUARY 4, 2022

Having the ability to see past disability to an individual’s unique talents and contributions and place them accordingly brings value to any restaurant or café With the labor shortages going on in foodservice, reaching out to the disabled community is a win-win; people wanting to work, and a foodservice operation finding latent talent.

Communication 520

Communication Employee Relations Design Operations 520

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. If your restaurant has the necessary staff, designating additional job rotations and smaller but frequent breaks can help lessen the likelihood of workload burnout.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. Create designated areas (for curbside pickup and for those guests waiting to be seated). Establish designated entrances and exits to keep traffic flowing in one direction. For a more industrial design, metal surfaces are durable and easy to disinfect.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 493

Management Management Food Safety Communication 493