Remove Coaching Remove Seating Remove Training
article thumbnail

How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Continuous Training.

article thumbnail

IN PURSUIT OF THE CARROT

Culinary Cues

Measuring how the “carrot rule”, is applied is the job of the coach, manager, or in our case chef. THE LEADER/COACH IMPACT: The leader is responsible for creating the game plan and the learning organization that makes a win possible. THE PLAYER/STAFF MEMBER IMPACT: It was Coach Belichick whose message to players was: “Do your job”.

Coaching 467
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training? A restaurant manager should not only be able to manage day-to-day tasks but also invest in the growth of their team through effective training.

article thumbnail

Where Safety Meets Satisfaction — Tips For COVID-Era Restaurateurs to Elevate Their Customer Offerings

Modern Restaurant Management

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

article thumbnail

THE GREATEST THREAT TO AMERICAN RESTAURANTS

Culinary Cues

When I read an article the other day about BMW charging a subscription fee for heated seats in their cars, I thought: “Where are we going with this?” Of course, people want heated seats: “Oh well, I guess we have to pay, and pay, and pay for something that was previously part of the deal.” PLAN BETTER – TRAIN HARDER.

article thumbnail

Training for the Olympics of Cheese

EATER

Courtney Johnson and Sam Rollins are currently in training. They’re meeting with a team of coaches to finesse their routines. will have a seat at that table. They’re spending their days practicing the same moves over and over. They’re reminding themselves to keep calm and focused when performing in front of an audience.

Training 350
article thumbnail

Coronavirus: Restaurants Respond

Modern Restaurant Management

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). At Seated, we are considering offering links to delivery apps for our restaurant partners that request it." We are trying to be responsible and calm.”