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The restaurant industry is fast-paced and demanding, with constant pressures to deliver excellent service while managing operations smoothly. Discover practical strategies to reduce stress and establish clear standard operating procedures, or SOPs, to create a sustainable work environment.
It's important for operators to ensure they are abiding by the law and compensating the creators and rights holders. What should restaurant operators know about music licensing? Why do you think so many operators are unaware of licensing fees? Are there licensing scam schemes operators should be aware of?
Chatham University and the American Culinary Federation (ACF) are debuting a trio of online courses offering official certification in induction cooking methods. The courses includes foundational knowledge on emerging green technologies, strategies for waste reduction, and operational efficiencies that align with sustainability goals.
B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.
Instead of cash alone, consider giving the choice of a memorable experience, such as a gift certificate. Bonuses with a Twist: Experiences and Perks Holiday bonuses are always a welcome way to show appreciation, but adding an experiential element can make them even more memorable.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.
Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. Because a cyber incident requires coordinated action, being prepared also means de-siloing operations among IT, operations, legal, and finance departments.
POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Upon activation, the malware automatically locks POS systems, bringing operations to a halt for dozens or even hundreds of restaurants.
To verify a supplier's credibility, check for certifications such as the Global Food Safety Initiative (GFSI) or Safe Quality Food (SQF) certification. Trusted suppliers adhere to stringent safety standards, reducing the risk of contamination at the source. These credentials indicate adherence to high safety standards.
By maintaining a consistent yet adaptable volume level that reflects the flow of service and time of day, operators can preserve the integrity of the guest experience and even subtly encourage an extra round of drinks. For many restaurant operators, the legalities around using music in a commercial setting can be confusing.
Even if sustainable efforts stayed mostly in the background of restaurant operations, most people cannot afford to dine exclusively at sustainable restaurants (or any restaurant) for every meal. Wonho Frank Lee The dining room at Yang’s Kitchen. Often, a restaurant or chef’s personal commitment runs up against that economic reality.
For restaurant owners and operators, success depends on more than just great food and excellent serviceit requires staying informed, connected, and supported. They also provide timely updates on new laws and compliance requirements, helping restaurateurs stay ahead of changes that could impact their operations.
Support for Local Farmers By sourcing organic ingredients from local farmers, restaurants can contribute to the growth of small-scale agricultural operations. Opt for efficient refrigerators, ovens, and dishwashers to preserve the integrity of organic products and run a more sustainable operation.
Embracing Sustainable Coffee Here are some practical steps for embracing the push for sustainable coffee: Source Sustainable Coffee: Vendors with certification from groups like Rainforest Alliance, 4C, and Fair Trade USA should be employed. Use eco-friendly materials and reduce waste in your daily operations.
Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Expanding Operational Capacity to Meet Higher Demand When customer demand increases, businesses that do not scale up quickly lose valuable opportunities to competitors.
Restaurant operators who prioritize transparency can build trust, loyalty, and long-term success. Clear sourcing protocols can improve operational efficiency, reduce waste, and protect a brands reputation in the face of disruption. This shift is quickly becoming the new operating standard. The path forward is clear.
Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The London-based chain experienced 28% year-on-year growth, driven by its 22 stores, wholesale operations, e-commerce, and office coffee supply, with the addition of 60 new corporate contracts. million coffee farmers across 1.9
She explains that their products undergo rigorous internal and external testing to meet globally recognised certifications such as Australian Certified Organic, Halal, Kosher, and National Science Foundation. Next, effective barista training is essential for café operators to uphold the highest standards. “A
What can operators do to address this problem? Investing in employee education can yield substantial returns for QSR owners and operators. These can include high school completion, bachelor's and graduate degrees, certificates and English-language learning programs.
According to 51% of restaurant operators, staffing is one of the top challenges to success. Use this interview question to explore the candidate’s familiarity with food service operations. A waiter or waitress who handles long shifts gracefully can keep operations smooth and customers happy.
Gold Category Winners will receive trophies, and all other winners will receive official certificates. Experienced judges will deliver curated, highly informed feedback that roasters can apply to their business operations, including roast profile development. This enhances brand credibility and validates roasting skills and expertise.
They’re also more likely to stay during challenging periods, reducing turnover costs and maintaining operational consistency. Since the job involves dealing with real people and emotions daily, we value empathy, consistency, and the ability to follow standard operating procedures to deliver remarkable experiences.”
Both of these products carry the Protected Designation of Origin (PDO) seal, the European Unions guarantee of quality, origin and authenticity, so operators know they are from a specific geographical region in Italy and are created using traditional techniques that have set the standard of culinary excellence for generations.
Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Direct operating expenses. Handhelds are another way to reduce labor costs in full-service operations. This can also be referred to as operating costs. Prime costs. Contribution margins.
Implementing robust security measures ensures compliance and safeguards both business operations and customer data. Failing to meet PCI DSS standards can seriously harm a restaurant’s finances, operations, and reputation. Heres what you need to know: What is PCI Compliance? What Happens If You Don’t Comply?
Several associations operate in the coffee industry, including the US’ National Coffee Association, the National Federation of Coffee Growers of Colombia, and the African Fine Coffees Association. SCA membership and certifications have long been regarded as a symbol of integrity and authenticity in the specialty coffee industry.
Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. Partnering with a reliable POS provider like Lavu ensures smooth operations from day one with inventory tracking, payment processing, and reporting features built for cafeterias.
Meanwhile, operating costs – from labour to rent to packaging – continue to climb, making cash flow management even more challenging. However, against a backdrop of record-high green coffee prices and rising operational costs, business operators had to reassess their sourcing strategies and operational efficiencies.
As whispers of an economic slowdown grow louder and fears of rising prices for food and equipment continue to rise, many shared kitchen operators are asking the same question: How can we stay resilient if a recession hits? Streamline Costs and Tighten Operations Small leaks sink big ships. Focus on fundamentals. Stay nimble.
This problem affects not only operational efficiency but also guest satisfaction and profitability. Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. Engaging features : Leaderboards, certifications, and gamified learning keep employees motivated.
That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. Using the right leadership skills Great restaurant managers inspire their teams and set the tone for the entire operation.
In most cases, the Co-Packer prefers the Commercially Ready Recipe Formulation to even get started; this tells them you are a serious client willing to spend the needed money and shows that most of the work has been done Co-Packer Note: For start-ups, find a co-packer who will make your product with a minimal run just to get you started especially (..)
million pre-tax loss for the year to December 2024 as record-high green coffee prices and rising certification and capacity expansion costs weighed on margins. The group initiated a turnaround plan for fiscal 2026 to bolster margins amid travel uncertainty, reviewing continental operations and trimming capital spend.
Operating margin slipped to 24.2% Black Sheep operates 106 UK stores, including 54 in London. This facility supports Midwestern roasters with education, certification, and reduced transit times. Copenhagen, Denmark) Thu, 5 Jun – Starbucks names Mike Grams as Chief Operating Officer. revenue growth amid teahouse expansion.
“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” Operational issues may threaten Dutch Bros’ ascent.
Matthew Bardon, former COO of McDonald’s Indonesia, joins to lead operational improvements and long-term growth, focusing on quality, technology, and customer experience in Southeast Asia’s largest coffee market. This initiative also seeks to pursue EDGE green building certification and create over 100 local jobs for growers.
Credibility : Make sure they have proper certifications and a good track record. Time-saving : By outsourcing, restaurant owners can focus on their core business operations instead of being bogged down with complex accounting tasks. Experience : Opt for a professional with a strong background in the hospitality industry.
Every state has different laws, but most require you to have some kind of responsible alcohol service training, like TIPS certification or ServSafe Alcohol. This is one of the easiest steps in the process, but don’t skip it. The more repetition you get, the more your skill level—and confidence—will grow.
They’re not just about numbers; they’re integral in ensuring smooth operations, compliance with tax regulations, and even in making future business decisions. Outsourcing bookkeeping allows restaurants to focus on core operations while ensuring cost-effectiveness and scalability. Learn more about our Accounting Services !
It’s even more pertinent when operating in a dynamic city like Los Angeles, where local tax laws and financial regulations can be complex. These firms understand the unique challenges faced by the city’s food industry, from fluctuating operational costs to specific tax laws.
Manufacturers, regulators, and consumers look to the organization to facilitate the development of public health standards and provide certifications that help protect food, water, consumer products and the environment. Most products that receive the certification bear the NSF mark on their packaging to help buyers make educated purchases.
Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins. Below are five important areas of focus for restaurant and catering professionals who are re-imagining their operations for a newer, more sustainable normal. First Priority: Getting Smarter.
This preference for environmentally conscious brands makes it critical for restaurants to find ways to integrate sustainability into operations and develop a plan to promote these sustainability initiatives through various channels including digital, marketing materials, and streamlined internal communications and messaging.
Restaurant operators should leverage digital tools to fight these serious – and simultaneous – threats to our food supply. Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. million tons of grain.
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