Modern Restaurant Management

MAY 13, 2021

Together with members of Congress, the White House, and the Small Business Administration, they ultimately put together a way for restaurants to apply for federal restaurant relief grants. One Denver area man decided to do all he could to get some form of restaurant industry aid going.

Front of House 367

Front of House Food Safety Certification Social Media 367

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. If this is something you've done, name the course(s) taken, the certification achieved, and/or the name of your educator/institution for added credibility.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MAY 12, 2022

Product development is not quite as simple as just bottling your signature marinara sauce and upselling it at your front counter. First, take stock of normal in-house use in the kitchen – consider how frequently are you making batches in your own restaurants. The process can be a little intimidating. Hours of preparation?

Retail 450

Retail Certification Seasonal Menu Insurance 450

Culinary Cues

OCTOBER 20, 2021

The kitchen is a place where those who are successful come to the realization that those later aptitudes are enhanced through experience – the more you do, the better you become. Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense.

Front of House 491

Front of House Uniforms Back of House Kitchen Safety 491

Culinary Cues

NOVEMBER 10, 2023

Name tags for front of the house employees work just as well maybe with the name of the town they are from, or the number of years they have worked in an establishment. What if each line cook, prep cook, baker, dishwasher, server, and bartender were required to do the same as any student in school? Is there room to improve?

Seminar 443

Seminar Front of House Back of House Workshop 443

7 Shifts

JANUARY 7, 2020

What is the key to success in the restaurant industry? While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. Why Care About Employee Engagement? First things first: what is it?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 195

Front of House Back of House Online Ordering Certification 195

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH Food Safety BOH Customer Service 307

EATER

FEBRUARY 3, 2023

Recently, the organization has come under fire after New York Times reporting revealed that proceeds from the organization’s foodservice safety certification program ServSafe , taken by thousands of hospitality workers across the country each year, were being used to lobby for laws to keep wages low for those same workers.

Restaurant Law 246

Restaurant Law Certification Point of Sale Food Safety 246

EATER

DECEMBER 21, 2020

David Chang’s new memoir grapples with the white-hot fury that defined most of his career. But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. David Chang changed the way America eats. Along with Momofuku’s rise has come Chang’s own.

Front of House 364

Front of House Back of House Book 2008 364

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 90

Point of Sale License Insurance POS 90

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

DECEMBER 2, 2021

It's a hard balance to strike, so to help you set it up right, we've outlined everything you need to know about on-call scheduling in your restaurant. Table of Contents. What is On-Call Scheduling? Types of On-Call Scheduling Formats. Best Practices. Implementing an On-Call or Buffer-and-Cut Schedule. Frequently Asked Questions.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

360Training

DECEMBER 11, 2019

We’ll start our list with the employees at the front of the house. Servers need to have a food handlers certificate to understand safety best practices for serving food in the United States. However, the specifics of the certification vary depending on which state you work in.

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Hot Schedules

FEBRUARY 23, 2022

Going this route also frees up management from HR administration to complete more front-of-house tasks. Providing cost-effective courses in Hospitality Ops, Certified Hospitality Professional certification, or Retail Project Management increases your teams’ buy-in through a roadmap to professional growth. Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

FEBRUARY 21, 2020

All James Beard Award winners receive a certificate and a medallion engraved with the James Beard Foundation Awards insignia. Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Sushi Maki Ocean Tempura.

Brewery 348

Brewery Design Food Supply Equipment 348

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. “Being nice to people goes for the people walking in the front door and the people walking in the back door. As of 2024, they make around $26.42

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

FEBRUARY 6, 2020

In partnership with Alberta restaurateur, Samira Shariff, the brand’s first Canada location will open in Edmonton in the coming months, the first of five locations planned in the province over the next eight years. Giorgio Minardi and Naheed Shariff. Founded in Beverly Hills, Calif. locations, whether joining us on vacation or business travel.

Franchise 383

Franchise Franchising Fast Casual 2019 383

7 Shifts

SEPTEMBER 9, 2019

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant Clicks

DECEMBER 19, 2021

From delicious Bourbon bars to mouth-watering steak houses, private dining and restaurant dining, in general, have expanded in Louisville over the last ten years. Their covered patio is perfect for large and small events alike, while their front-of-house manager Margot McMillen will cater to your every need. Proof On Main.

Dine-in 147

Dine-in Front of House Back of House Website Management 147

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Sante

OCTOBER 26, 2019

This industry educational summit is for those on their way to the prestigious and varied designation levels of sommelier or certified wine specialist, front-of-house staff looking to broaden their professional know-how, or self professed vinofiles with an amateur obsession.

Front of House 100

Front of House Education Certification Beverage 100

Perfect Daily Grind

JANUARY 27, 2023

Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks. The drive-thru concept store was opened in partnership with owner of Oasis Coffee, Oasis Griffiths Group, DHUWA, Coffee Lab, and Griffiths Bros.

2023 145

2023 2022 Events Certification 145

Restaurant Clicks

NOVEMBER 23, 2021

Centuries-old houses and buildings house cute bed and breakfasts and a vast array of delicious restaurants. If you’re from the U.S., you’ve surely heard of Gettysburg, Pennsylvania, as the famous Civil War ground that ended the Civil War and slavery. Tourists from around the U.S. Tourists from around the U.S.

Front of House 147

Front of House Online Ordering Food Order Fast Casual 147

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. If you perform well under pressure in a fast-paced environment, and you enjoy working with other front and back of house staff to deliver high-quality guest experiences, we’d love to hear from you. Job Description.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

OCTOBER 8, 2021

There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

Front of House 78

Front of House Back of House Website Management Delivery 78

Open for Business

FEBRUARY 29, 2024

Here, we’ll discuss 10 best practices to help you obtain everything you need to open your restaurant legally from the get-go, and then we’ll map out a case study to show you the licenses, permits, certificates, and inspections needed to open a (fictitious) new restaurant in New York City.

License 78

License Certification Kitchen Safety Food Safety 78

The Restaurant Times

OCTOBER 30, 2021

Let us dive deeper into what these licenses and certifications stand for, and why you need them. There exists no umbrella license or certificate that covers all legal aspects. The main objectives of licensing and food safety regulations are: food, health, and hygiene quality assurance. maintain public safety. Premises License.

License 52

License Insurance Certification Food Safety 52

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Restaurant jobs include many more than the obvious few that spring to mind. The restaurant industry is rich in career opportunities for all kinds of folks with different interests. They clean and refill squeeze bottles.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Hot Schedules

FEBRUARY 28, 2019

Official certificate of Completion for Hospitality Training Competencies. Lindsey-Moon Lenggenhager, Director of Learning and Development of Flix Brewhouse , leverages our talent development solution for Flix University , an ongoing training program built for their front and heart of house teams.

Events 60

Events Training Workshop Front of House 60