Modern Restaurant Management

JUNE 25, 2025

Food service businesses, such as caterers, face additional risks. If you are a caterer, you’ll face traditional restaurant risks like equipment breakdown and damage to your property; however, you may have a greater interest in coverage such as hired and non-owned vehicle insurance. How Will my Coverage Apply to Off-Site Events?

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Climate & Seasonality: Does the weather impact what people order or when they dine out?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. Or are you a fine dining restaurant located on a wealthier side of town? What is Niche Marketing? Are you located in a mall?

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. One clearcut example of catering to customers’ demands comes from Sierra Mar restaurant in California. Let’s delve a little deeper.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. It's the most wonderful time of the year…and for many restaurant operators, one of the busiest.

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

MAY 21, 2024

For restaurants with liquor licenses, catering to millennials is key. Consider seasonal flavors, cold brew variations, and creative blends to cater to a broader range of preferences. Millennials and Mocktails : House-made cocktails can be a draw, but most respondents prefer non-alcoholic options.

Beverage 493

Beverage Fast Casual Seasonal Menu Fine Dining 493

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. Their Edomae style menu is a 2.5-hour

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. Crayons have an important role to play in giving families the feel-good dining experiences they crave.

Fast Casual 493

Fast Casual Fine Dining Casual Consumer Goods 493

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 20, 2022

Children in school are far from incentivized to work in the catering sector. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. With the COVID-19 social disruptions, many restaurants still struggle to return to what they might call "normal."

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

SpotOn

JULY 22, 2024

Full service restaurant concepts fall into two broad categories: casual dining and fine dining. Casual and fine dining restaurants offer different menus and experiences to guests and require different expertise and operational knowledge for success. Fine dining concepts don't have to be formal.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

7 Shifts

JULY 12, 2024

Full-service restaurants Full-service restaurants offer a complete dining experience with table service. This type of restaurant can charge higher prices for their meals because of the full dining experience and quality service. Customers sit down, order from a menu, and are served by waitstaff.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

MARCH 23, 2022

This configuration can improve the dining experience, giving customers exciting insights into how their food is being prepared. If you haven’t invested in a walk-in fridge or freezer, now might be a good time (although only if your restaurant caters to a large number of people). Be Equipped to Meet Market Demand.

Design 507

Design Kitchen Safety Equipment Food Safety 507

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. For Gen Z in particular, easy online ordering and the use of social media as a restaurant discovery tool have become the norm.

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

EATER

FEBRUARY 18, 2025

Maru The UNESCO-listed iconic Galle Fort houses a bunch of phenomenal dining spots, but Maru tops the list. The best food markets in Sri Lanka Saturday Good Market This weekly market in Colombos illustrious Cinnamon Gardens neighborhood mostly caters to small, independent brands selling sustainable crafts, homeware, and jewelry.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Following are some of the major restaurant trends to watch out for in 2022.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. Adopting local procurement underscores freshness, while expanded menu selections cater to diverse dietary preferences.

Fast Casual 294

Fast Casual Fine Dining Customer Service Customer Experience 294

Modern Restaurant Management

NOVEMBER 10, 2021

Keen to have a more regular change of scene and with remote working no longer confining people to their desks, new staycationing trends have emerged, namely ‘flexcations’ and ‘minications’ Both bring a new type of customer to UK holiday let owners, so it pays to make sure you’re catering to their needs.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 2022 Consumer Goods Point of Sale 508

Culinary Cues

MARCH 25, 2021

Great chefs are constantly working on adding to and enhancing their skills. [] VARIED EXPERIENCE: Chefs who are at the top of their game are individuals who have committed themselves to building a portfolio of unique experiences in all aspects of cooking from a’ la carte fine dining to street food, from large scale catered events to formal seven course (..)

Communication 450

Communication Coaching Fine Dining Influencer 450

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. The best restaurant websites use high-quality images to showcase not just the food, but the feeling of dining there. One clear button = one clear path.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

SpotOn

JANUARY 14, 2025

” Gordon had done catering and hotel restaurants, serving guests of all different stripes. To produce 10+ soups per day, the Soup'd Up kitchen runs like a finely oiled machine. Occupying only 900 square feet, with a chef’s table for on-premise dining, Soup’d Up is not like other restaurants.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

7 Shifts

JANUARY 23, 2020

Live-work-dine neighborhoods do not generate enough outside traffic to sustain a business if it is not designed correctly” — Daniel Reed Hospitality 2. Keep in mind what everyone else is doing, walk the fine line between ground breaking and comfortability. Ace, Trails End Catering. Fine dining, fast casual, etc.)

2020 335

2020 Hiring Cash Management Education 335

Squirrel Systems

MARCH 5, 2025

Here’s an overview of what’s shaping the future of dining: Plant-Based Innovations Plant-based dining has evolved from a niche market to a mainstream movement. bhg.com Immersive Dining Experiences Dining is becoming more about the overall experience. Expect dishes incorporating adaptogens (e.g.,

2025 85

2025 Menu Food Fine Dining 85

EATER

SEPTEMBER 30, 2020

Today, Pilsen is one of the hippest areas in Chicago, with a thriving arts scene, fine dining options, and quaint cafes that continue to entice wealthier transplants to the area as working-class Mexicans who have lived there for years are displaced. Between 2000 and 2010, the Latinx population declined 26 percent.

2010 363

2010 2013 Back of House Small Business 363

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. So, where are we headed?

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 43 percent plan to add an outdoor on-site dining space. "What While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 16, 2020

In addition, a staggering 24 percent of Americans won't even dine out until a vaccine or treatment is available. Findings like this enable restaurant owners to fine tune and customize their offering to maximize their opportunity.

Customer Service 329

Customer Service Employee Relations Supplies Customer Experience 329