Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022.

2022 518

2022 2030 Food Supply Recruiting 518

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. Laos in Town serves unbelievably delicious Lao Food in an upscale casual setting.

Outdoor 148

Outdoor Dine-in Reservations Front of House 148

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. Adapting Your Footprint for Outdoor Seating. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve. Adapt Your Facility.

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Fine Dining Restaurant Law Outdoor Food Truck 502

Modern Restaurant Management

DECEMBER 13, 2024

Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? These spaces blend exceptional food with lively entertainment and an inviting outdoor atmosphere. Every year, the culinary world serves up something new to savor.

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2025 Dine-in Food Truck Outdoor 417

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

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Fast Casual Front of House Fine Dining Mobile Ordering 391

EATER

FEBRUARY 18, 2025

Grandmas in floral cheeththa dresses deep-fry kokis (flower-shaped coconut rice snacks); cafes pour cups of frothy, milky tea; families set up outdoor fires to slow-cook baby jackfruit in coconut milk; and tappers climb kithul (fishtail palm) trees to collect sap for treacle and jaggery.

Hotels 275

Hotels Seasonal Menu Back of House Small Business 275

Modern Restaurant Management

MARCH 13, 2020

." Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. Pellegrini, Jr. president of PK Boston.

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Front of House Back of House Restaurant Law Food Safety 499

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Fast-Casual Restaurants.

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Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

APRIL 17, 2020

A growing casual restaurant chain with locations nationwide uses mural art to connect stores with the communities they serve, employing local artists to capture iconic neighborhood scenes in distinctive, colorful ways. Medium, Message and Measurement.

Marketing 438

Marketing Social Media Fine Dining Customer Experience 438

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Then the same devices that make guests feel more secure, such as safety screens between booths, can be erected in a way that increases the feel of intimacy or privacy.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

MAY 5, 2021

Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.

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2021 Coupons Loyalty Program Consumer Goods 490

EATER

DECEMBER 13, 2021

As the cold weather sets in, instantly checking Insta has an additional purpose: Scrolling through photos is the best way to sleuth for heated outdoor dining setups at your preferred coziness level. Setting up a dinner reservation has always involved the who/what/where questions, but now we must consider: Indoors or outdoors?

Outdoor 301

Outdoor Reservations Front of House Dine-in 301

Modern Restaurant Management

DECEMBER 21, 2022

Those who traditionally favor casual dining chains with full service may trade down to fast casual while those who typically dine in fast casual may dip into lower price points at fast food. Fast casual will continue to shine as it has since the pandemic generating the highest asking prices in the marketplace.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MAY 30, 2025

introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. percent MoM Casual Dining Hit Hardest April saw a -6.4 Family Dining & Fast Casual Also Down Family Dining: -3.2 percent MoM Fast Casual: -0.9 Perkins American Food Co.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

MAY 21, 2020

Outdoor dining is ideal if your restaurant space allows it. We expect many restaurants will be moving to a more fast-casual approach, continuing to lean on their pickup/takeout options. Where you can, incorporate fresh air into your dining room if possible by keeping doors and windows open.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

MAY 7, 2020

The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Some of Von Hengst’s restaurants have outdoor patios which he predicts will be very popular. “Social distancing will still be maintained outdoors,” he said. And, customers temperatures may be checked upon entry.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

DECEMBER 17, 2019

The unique indoor/outdoor entertainment complex features a sprawling setting with pickleball courts, a variety of yard games, a restaurant and sports bar. The casual dining restaurant was designed with an open-air concept — except when the weather turns bad. Yes, garage doors. That's where the garage doors come in. .

Entertainment 355

Entertainment Outdoor Sports Design 355

EATER

MAY 31, 2024

On a balmy Sunday afternoon this spring, Atlantans seeking sunshine and seafood walked, scootered, and biked in droves to this sprawling indoor-outdoor restaurant adjacent to the Beltline Eastside Trail, a section of the city’s popular mixed-use pathway. Breaker Breaker on a recent warm afternoon. How do we dress to go out these days?

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Casual Merchandise Back of House Outdoor 301

Modern Restaurant Management

JULY 30, 2021

Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. In June, Frutta Bowls’ signed a franchise agreement with SteelCraft, a trendy outdoor eatery concept that uses shipping containers as a restaurant space. Both indoor and outdoor seating is available.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

NOVEMBER 25, 2020

Because of this, most of our restaurants are outfitted with outdoor patio seating so guests can enjoy their meal, and the fresh air, with their family and friends.” We know our flavors have mass appeal and we expect to compete well with all fast casual chains as we make our way into new cities.”

2021 504

2021 Tourism Outdoor 2011 504

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. After two months, they reopened with just the four main co-founders running the operation. Trying to rebrand entirely is very difficult.

Back of House 284

Back of House Front of House FOH Point of Sale 284

EATER

DECEMBER 21, 2020

Back in the summer, reservations platform Resy and its parent credit card company, American Express, helped fund an effort to give modular outdoor dining structures to hard-hit restaurants, focusing first on New York’s Chinatown. Now they are supplying restaurants with outdoor dining structures once again, but with a different flavor.

Outdoor 244

Outdoor Dine-in Fast Casual Food Supply 244

Modern Restaurant Management

JANUARY 15, 2021

37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. The remaining two restaurant types – Fast Casual and Fine Dining – accounted for 4.5 Only 4 percent said outdoor dining was the trend most likely to continue. percent of sales in 2020. percent and 2.7

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2021 Fast Casual Fine Dining Point of Sale 424

Modern Restaurant Management

JUNE 1, 2020

The study, which focuses on fast food and fast casual restaurants, compares pre- and post-crisis trends and topics such as delivery preferences (including 3rd party platforms) based on consumer segments, deep dives into consumer segments that value different order and pick up channels, and willingness-to-pay both in-store and for delivery.

2020 326

2020 Food Safety Online Ordering Point of Sale 326

Modern Restaurant Management

SEPTEMBER 23, 2020

Then came the pandemic: Industry sales plummeted, major restaurant chains faced bankruptcy and restaurateurs did everything in their power to stay afloat by shifting to curbside pickup, adopting delivery models or expanding outdoor eating. Barclays expects approximately 10 percent of U.S.

Customer Service 456

Customer Service Small Business Cash Management Communication 456

Modern Restaurant Management

FEBRUARY 28, 2020

The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options. Michael Somoroff’s Somoroff+ Studios and the Red Lobster marketing team will use the new multimedia content to rapidly advance the visual quality and interactive aspects of fine casual dining.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 17, 2020

Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. How Is Casual Dining Doing? percent and 11.3

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JULY 16, 2024

With that in mind, fast casual dining is trending in the restaurant industry in terms of demand for retail spaces. All in all, more outdoor spaces in terms of temp parking, pickup spots, and patio spaces. What kind of properties are currently in demand and what trends are you seeing? All of this would lead to less indoor leased space.

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2024 Fast Casual Retail Dine-in 251

EATER

DECEMBER 7, 2022

Many restaurants serve a sort of upscale mountain cuisine, seasonal and local ingredients used in dishes hearty enough to fuel outdoor adventures, combined with a decidedly casual setting and service. At Blackcomb’s Upper Village Base, Merlin’s packs in the crowds with its casual and classic ski-town-bar feel. Portobello.

Seasonal Menu 245

Seasonal Menu Hotels Tourism Back of House 245

EATER

OCTOBER 16, 2020

For comfortable outdoor dining this fall and winter, you’ll need a blanket On September 30, New York City gave restaurants the go-ahead to serve customers indoors, joining a growing list of U.S. cities making such allowances as winter looms.

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2020 Outdoor Dine-in Customer Service 246

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're flip'd by IHOP. Grab-and-go salads and wraps, freshly baked goods and more.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

EATER

FEBRUARY 4, 2021

From traditional Thai to healthy fast casual to wood-fired pizza, here are the best places to eat in Utah’s most famous ski town. Delivery, takeout options and outdoor dining options are highlighted on each map point. Update February 2021: COVID-19 restrictions in the state of Utah are basically the Wild West.

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Fast Casual Outdoor Transportation Food Safety 261

ChowNow

JANUARY 23, 2025

Held outdoors in your restaurants parking lot or an adjacent space, it combines the excitement of live cooking with a festival-like atmosphere. Plus, the casual vibe and camaraderie make it a go-to night for fun and relaxation. A study found that 61% of diners are prepared to spend extra for a unique special event menu.

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Events Seasonal Menu Social Media Customer Experience 195

EATER

OCTOBER 26, 2020

Frenchette Bakery and Milu , a new Chinese counter service spot from an EMP alum, in New York; a long awaited location of Din Tai Fung in Vegas; Jasper’s , a new casual spot from veteran Nashville chef Deb Paquette; and Aybendito , a to-go operation specializing in Puerto Rican staples, in Portland. curfew on indoor dining.

Fine Dining 329

Fine Dining Seasonal Menu Dine-in Back of House 329