Modern Restaurant Management

MAY 28, 2025

What are some things restaurant operators do to protect their businesses from AI-generated fraud? ChatGPT’s generated image capabilities are particularly concerning for the food & beverage industry because abusers may try to complain about poor service or food quality using fake receipts to get freebies, gift cards or comped meals.

Employee Relations 252

Employee Relations Beverage Customer Service Food Order 252

EATER

APRIL 2, 2025

The announcement included nominees for Outstanding Restaurateur, Best New Restaurant, and the regional Best Chef awards, as well as finalists for three new categories: Best New Bar, Outstanding Professional in Beverage Service, and Outstanding Professional in Cocktail Service.

2025 334

2025 Beverage Leadership Hospitality 334

Modern Restaurant Management

DECEMBER 26, 2024

By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. Economic shifts including inflation-driven cost increases in food, utilities and supplies; regulatory changes and climate-related disruptions will continue to challenge restaurant operators.

2025 418

2025 Management Management Insurance 418

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

MAY 22, 2025

In the food service industry, branded apparel is a critical extension of your business's identity. The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

Back of House 342

Back of House Customer Experience Customer Service Social Media 342

Modern Restaurant Management

DECEMBER 2, 2024

There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining food safety is your number one responsibility.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 Added Benefits to Boost Business. This cuts wait times and diners can get their food that much quicker.

Ordering 592

Ordering Recruiting Employee Relations Food Order 592

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. – Rhonda Levene, CEO of Ziosk Chicken’s Timeless Comfort Food Appeal Chicken has become America’s ultimate comfort food.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

APRIL 9, 2025

Restaurants must navigate an intricate web of federal and local compliance parameters, from food and workplace safety regulations, to labor laws, to environmental concerns – and when the consequences for violations are so severe, remaining compliant can feel like walking through a minefield.

Restaurant Law 283

Restaurant Law Employee Relations Food Safety Training 283

Culinary Cues

NOVEMBER 10, 2024

Sitting in a neighborhood restaurant after the recent election I was struck by the balancing act that food establishments have played for hundreds of years. This is what we do, this is our purpose, this is our privilege.

Front of House 433

Front of House Back of House Sourcing Travel 433

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.

Fast Casual 172

Fast Casual Front of House Back of House Leadership 172

Modern Restaurant Management

JANUARY 23, 2024

Already one of the largest sectors of the global economy, the food and beverage industry shows no signs of slowing down. In fact, according to the Business Research Company’s 2023 Food and Beverages Global Market Report, the global industry’s market size grew over 7.3 percent from $6,729.54

Food Safety 493

Food Safety Food Supply Beverage Loyalty Program 493

Culinary Cues

FEBRUARY 5, 2025

Theres plenty of fear and loathing going on in the restaurant business. This is true for every business. Well, at least operators should be able to rely on alcoholic beverage sales to make up the difference but waitthere is a trend among the 21-35 demographic to live alcohol free and the movement is gaining traction.

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Goliath Consulting

JANUARY 25, 2025

As diners become more health-conscious and adventurous, food trends and restaurant strategies are shifting to align with these preferences. Preserved Seafood : Preserved seafood is gaining traction, driven by Scandinavian simplicity and the desire for sustainable, nutrient-rich foods.

Dietary Restrictions 221

Dietary Restrictions Food Email Marketing Social Media 221

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. Your cost of goods sold (ingredients, beverages, packaging, etc.) What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Business owners have had to adjust quickly under these new circumstances, and SpotOn's solutions are filling that need. ” Tastewise Data. .

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

FEBRUARY 11, 2020

Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages. The Trend Toward Premium Tea.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 29, 2022

The popularity of plant-based food is increasing owing to climate change and the after effects of the COVID-19 pandemic. Sentient Media states that plant-based food sales surged by 45 percent in the last two years. Consumers are changing their food consumption choices and are rapidly adopting a vegan diet due to its health benefits.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 518

2022 2030 Recruiting Food Supply 518

Modern Restaurant Management

MARCH 26, 2020

Business intelligence and data analytics solutions are transforming the restaurant industry. Yet very few restaurants are applying business intelligence and data analytics to the “technology stack” deployed at each location. As the industry gets on the road to recovery, this will be more important than ever.

Technology 546

Technology Guest Recovery Customer Experience Customer Service 546

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. It is no longer a question of how to ensure the survival of your business. in the online food delivery sector. The food industry continues to evolve in ways of making things faster and easier for consumers.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

NOVEMBER 7, 2023

Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry. But there are a few things to consider that can make a difference in driving impact for your business.

Marketing 508

Marketing Social Media SEO Front of House 508

Modern Restaurant Management

JULY 19, 2022

Like any business, you may occasionally have to deal with an unhappy customer. Until recently, chargebacks in the restaurant business were comparatively rare. The digital era has had a huge impact on the food and beverage space. Rather they just let merchants augment their business with a new revenue stream.

Online Ordering 487

Online Ordering Cash Management Mobile Ordering Food Order 487

Modern Restaurant Management

SEPTEMBER 22, 2021

Food and Beverage Inventory and Paper Supplies. Similar to your payroll expenses, your food and beverage expenses are going to vary depending on the type of restaurant you run. In general, overhead expenses related to food and beverages should be between 35 and 40 percent of your total revenue.

License 445

License Employee Relations Equipment Food Supply 445

Restaurant Business

JUNE 13, 2025

Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Sign up to receive texts from Restaurant Business on news and insights that matter to your brand.

Operations 211

Operations Leadership 2025 Fast Casual 211

Modern Restaurant Management

MARCH 22, 2021

Prior to COVID-19, many restaurant owners were challenged by food, beverage and labor costs. If you were one of them, chances are, you didn’t invest much time analyzing these costs because you were simply too busy. If that’s the case, it’s better to make these changes now than before you get too busy again.

Front of House 493

Front of House Back of House Customer Service Beverage 493

Modern Restaurant Management

OCTOBER 18, 2021

We saw “homegating” become a trend in 2020 and have concluded that because of the innovations being introduced in the space, it will continue for years to come as consumers are now accustomed to enjoying direct-to-consumer food and beverage options. In fact, The Distilled Spirits Council reported that U.S. sales rose 7.7

Loyalty Program 493

Loyalty Program Online Ordering Mobile Ordering Beverage 493

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Satisfaction is immediate and can be established once consumers are conducting business with you. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

EATER

MAY 5, 2025

It may have been fun for all involved, but it was also a necessary and overall positive business strategy. Plus, it made sense for two restaurants to join forces they both make food, and its easy to serve dishes that showcase a combination of ingredients and techniques that can offer something greater than the sum of their parts.

Food 248

Food Consumer Goods Email Marketing Social Media 248

Modern Restaurant Management

MARCH 18, 2024

The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. Food trucks that bring food to patrons where they live and work has become a part of everyday life. Today’s restaurant guests are more knowledgeable and food savvy than ever before.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

MAY 6, 2021

The Small Business Administration (SBA) has recently revealed a sample form and program guide for applicants. The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. Business supplies.

Document 493

Document 2019 Food Truck Point of Sale 493

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. These chatbots can proactively engage with customers via Instagram DM automation, Google’s Business Messages, WhatsApp, and more.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. In the restaurant business, there are many regulations and procedures to adhere to. And how do you curate and keep these tools and knowledge going forward?

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

APRIL 25, 2025

With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. Why is there a rapid growth of fast-casual businesses?

Fast Casual 221

Fast Casual Casual Retail Food Supply 221