ChowNow

JANUARY 23, 2025

Pick your event idea by looking at your: Venue size and layout Customer demographic Available resources Time of year (season) Community Write out each of these factors, and a picture will emerge of which restaurant event idea will best fit your location. Are your regulars ordering the same drink and entree every time they come in?

Events

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. Travel around and youll be rewarded.

Hotels

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. The hours arent clear, theres no menu, and youre not even sure if the place is still open. Frustrating, right? A website, however, is entirely yours.

Social Media

ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing

ChowNow

JULY 11, 2025

When going through the ordering process, diners want three things: Speed Ease Clarity Your menu categories have more to do with delivering on those expectations than you might think. A well-organized menu—whether it’s a physical menu or an online menu—guides guests quickly to what they’re craving.

Menu

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Factor in seasonal trends: If your restaurant has seasonal peaks and slow periods, adjust your budget accordingly. You might need to spend more on marketing before busy seasons and scale back during slower months. Looking to promote new menu items?

Marketing

The Rail

NOVEMBER 22, 2024

Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer. This could include menu tasting sessions to give them a better understanding of the dishes on offer, or perhaps a wine pairing course so they can better serve the needs of customers seeking recommendations.

Customer Service

ChowNow

JUNE 27, 2025

Restaurant review sites aren’t just for diners—they’re also savvy tools for restaurant operators to gather customer feedback and help control the narrative around their dining experience. But again: how do you know which ones deserve your attention? Add high-quality photos. family-friendly,” “vegetarian options”) 2.

Website Management

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. In this article: What strategies do you use to motivate and engage your restaurant employees?

Leadership

Restaurant Clicks

JULY 22, 2025

They stick to time-tested methods using hardwood smoke and simple seasoning to bring out deep flavors in each plate. Mississippi has a strong barbecue scene rooted in tradition and local pride. From small towns to bigger cities, you’ll find spots that have been serving for years alongside newer places gaining attention.

Back of House

ChowNow

FEBRUARY 13, 2025

Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions. Knowing which tools your business needs can feel daunting, so weve organized the best restaurant technology tools of 2025 into eight key categories that cover every aspect of running a restaurant. Set clear goals.

2025

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. Great restaurant operations dont happen by accident.

Operations

Restaurant Engine

DECEMBER 11, 2024

Not only do these special events bring in new people, but they may also help you gain back customers who havent dined with you in a while. You can host classes focused on any of the following: Chefs favorite dish A special cuisine Seasonal dishes How-to on cooking techniques for example, offer a class on the Sous Vide method.

Events

SpotOn

NOVEMBER 29, 2024

They're known for high quality elevated pub food on the menu and an extensive selection of beers, wines, liquors, and cocktails. Michelin added gastropub as a cuisine type in part of their famous guide to dining establishments. The scotch egg is a classic gastro pub menu item. What's on a gastropub menu?

Fast Casual

The Restaurant Group

DECEMBER 28, 2024

Understanding the Impact of Social Media on Restaurants Benefits of Social Media Marketing for Restaurants Increased Reservations and Orders Platforms like Instagram and Facebook help highlight your menu. A simple food photo can entice potential diners to book a table or order online.

Social Media

Paper Chase Accountancy

JULY 2, 2025

Waiting until year-end to reconcile your books is an invitation to unwelcome surprises: unexpected tax liabilities, misreported income, and crippling cash flow issues that could have been identified and addressed months earlier. It transforms tax season from a frantic scramble into a smooth, orderly process.

Cash Management

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience.

Loyalty Program

Restaurant Business

JULY 15, 2025

15, 2025 Facebook Twitter LinkedIn Concierge's responses are based on OpenTable data including menus and reviews. Image courtesy of OpenTable Reservations platform OpenTable has launched an AI chatbot that can field customer questions about different restaurants before they book a table. . By Joe Guszkowski on Jul.

Leadership

Paper Chase Accountancy

JULY 25, 2025

Here, financial reporting isn’t merely about compliance; it’s the strategic backbone supporting dynamic pricing models, intricate seasonal forecasting, a vast web of vendor relationships, and operations that are inherently labor-heavy. Restaurants and Food Service: Including fine dining, fast casual, QSRs, cafes, and catering.

Hospitality

Web Diner

MAY 9, 2025

” Instead, they leverage sophisticated audience segments based on actual dining behaviors. .” ” Instead, they leverage sophisticated audience segments based on actual dining behaviors. Top-performing restaurants adjust their ad spend based on peak booking times, seasonal trends, and local events.

Social Media

EATER

MAY 16, 2025

The hurricane hit during the fall and the winter shopping season, particularly busy and profitable times of year for local businesses. The Neng Jr.s team reflects on recovery. Mike Belleme Local chefs rely on resourcefulness and community in the wake of disaster. Since opening in Asheville, North Carolina, in 2022, Neng Jr.s

Tourism

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

Mobile Ordering

The Rail

JUNE 30, 2025

But when the music starts to hum consistently — when your tables stay full, your team is humming, and your books are finally in the black — that’s when your thoughts naturally drift to what’s next. And if your brisket supplier misses a week, suddenly you’re eighty-sixing half the menu. Another location. Maybe more. Trim the fat.

Education

EATER

MARCH 10, 2025

Andrea DAquino New books from Molly Yeh, Hailee Catalano, Meera Sodha, Calvin Eng, and more will whet your appetite for a new season I dont know about you, but the first two months of 2025 have felt like two years. And so they deliver, greeting the season with a tidal wave of new titles.

2025

Restaurant Engine

JANUARY 22, 2025

Increase your profits up to 35% with a menu engineering strategy. Menu engineering is part psychology, part analytics, and part common sense. The purpose of this marketing strategy is to increase your restaurants profits through the way you design your menu. On a one panel menu, the best place is right at the top.

Menu

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business.

Book

Culinary Cues

DECEMBER 25, 2024

In the words of Robert Bulwer-Lytton: We may live without poetry, music and art; We may live without conscience and live without heart; We may live without friends; We may live without books; But civilized man cannot live without cooks. So, God made a chef. So, God made a chef. So, God made a chef. So, God made a chef. So, God made a chef.

Seasonal Menu

Modern Restaurant Management

AUGUST 23, 2021

The following principles are adapted from the author’s new book, Leading the Customer Experience. Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.” My favorites?

Innovation

7 Shifts

JULY 22, 2022

Warm weather is here, and patio season is upon us. Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. For example, Outdoor Bar, Rooftop Deck, Dining Room, Inside Bar. Shift Pool.

Tip Distribution

Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. Simplified Menus.

2022

7 Shifts

OCTOBER 1, 2024

60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Moreover, the menu sets expectations for the dining experience.

Customer Experience

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. Many restaurants have had to alter how they serve customers, and some have had to close their indoor dining and become creative with extending patio season. Make Your Menu Seasonal.

Loyalty Program

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Restaurant Industry Consumer Perspectives. In the U.K.

2020