7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Additionally, make them accessible in a shared drive or through your restaurant communication system. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices.

Management 285

Management Management Communication Back of House 285

Embrace the Suck

JANUARY 13, 2021

Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! I stopped trying to run the show and instead trained my team on how to run it with my expectations. We all have an unconscious bias that we are communicating and leading the team 100%. Communicate your expectations. Escape Plan.

Coaching 360

Coaching Back of House Front of House Training 360

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty. Costs for a leadership coach can vary.

Hospitality 94

Hospitality Leadership Coaching Seminar 94

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door.

Hiring 195

Hiring Front of House Back of House Document 195

Culinary Cues

MARCH 21, 2020

Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK. We have lost touch with this important means of communication. Challenges can become Opportunities.

Back of House 347

Back of House Book Leadership Communication 347

Embrace the Suck

OCTOBER 28, 2021

Read books and blogs. What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication. Always hire for personality and then train the skills.

Coaching 337

Coaching Training Social Media Hiring 337

Embrace the Suck

APRIL 18, 2022

Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Ken Burgin

MAY 17, 2022

Refer to communication skills right from the beginning. See Developing Leadership Skills in Young Hospitality Staff. See Developing Leadership Skills in Young Hospitality Staff. Better training for floor staff. Train supervisors and head chefs in short, fast discipline. Review the booking and order process.

Front of House 74

Front of House Kitchen Safety Training Sports 74

Sling

MAY 21, 2021

They interrupt creativity and the focused train of thought. Team communication software. The Sling suite of cloud-based tools provides everything a busy manager needs to schedule faster, eliminate conflicts, keep labor costs in check, assign tasks, and communicate better. 5) Communicate With Your Employees. Team Collage.

Tip Distribution 148

Tip Distribution Small Business Communication Training 148

Gourmet Marketing

JUNE 21, 2021

Must juggle a variety of tasks, from marketing the business and encouraging more bookings to balancing revenue and expenses. Managers also must have the traits of a good leader – they need to be friendly and personable, have excellent communication skills, manage their time well, and much more. Bookings & Pricing.

Hotels 52

Hotels Management Management Leadership 52

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Open for Business

MARCH 1, 2023

This can be an excellent entry level role as long as adequate training is provided. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person. They’re often tasked with managing food costs as well.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Sling

MARCH 26, 2022

7) Offer Training. If you want to improve employee retention, train your employees to advance within your company. On-the-job (or even outside) training gives your team members the chance to develop as an employee and become more valuable to your business. 8) Communicate And Listen. 12) Improve Your Leadership Skills.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

SEPTEMBER 30, 2019

3) Interpersonal Communication. It doesn’t matter if you manage a restaurant , a coffee shop , or a call center , you and everyone else who works there can all stand to improve interpersonal communication. Effective listening — not just hearing — is essential for communication and the success of your business. 19) Leadership.

Leadership 121

Leadership Communication Customer Service Management 121

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Crunchtime

FEBRUARY 7, 2024

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Perfect Daily Grind

NOVEMBER 4, 2022

Coffee Technician’s Guild announces candidates for its 2022 Leadership Council. ech, Community Coordinator Lukáš Podbehly, and Marketing & Communications Coordinator Petr Holata. Westrock Coffee Company appoints two industry veterans to senior leadership team. Minus will officially launch its cold brew in 2023.

2023 126

2023 Hospitality 2022 Food Supply 126

7 Shifts

JULY 12, 2023

I seen the books. You're classically trained. So in that, I was granted and was honored to be a part of the Women's Entrepreneurial Leadership Program for James Beard. So I give them books and things like that to read. And then I give them books to read like Conscious Capitalism. I really don't need to be there.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Travel 93

Travel Food Hotels Loyalty Program 93

Modern Restaurant Management

DECEMBER 12, 2019

To shine a spotlight on the need for diverse representation in children's literature, Karamo will host a reading event at a Los Angeles elementary school this Giving Tuesday and discuss the importance of providing children with inclusive books and that every child is "perfectly designed." From BOOK IT! " Karamo Brown.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Embrace the Suck

JUNE 13, 2022

Besides running a training and consulting company, Brian is also known for his groundbreaking concept called Bin 36. Brian speaks to audiences all around the world about training culture and exactly how to build a solid beverage program that can enhance your bottom line. If you're from Chicago you know about Bin 36. It's famous.

Retail 221

Retail Social Media Events Take-out 221

Sling

JANUARY 13, 2021

But you can help your team stay focused throughout the day by training them to avoid the things that draw their attention away from the task at hand. And with the mobility of most teams these days, you can even create workspaces using lounge chairs and sofas for the complete gamut of seating options. But the benefits don’t stop there.

Tip Distribution 78

Tip Distribution Employee Relations Small Business Seating 78

The Restaurant Coach University

SEPTEMBER 11, 2017

Nor does the lack of training you probably didn't receive. What does matter is what you do from this day forward to take yourself from being just a manager to the land of leadership. True leadership does not care about title. You're not communicating properly. How would you rate your communication skills with your team?

Management 70

Management Management Leadership Communication 70

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Sling

SEPTEMBER 27, 2019

53) Does not seem to understand why customer service training is important. Leadership. 146) Clearly communicates drive and desire to others. 156) Is not able to clearly communicate goals to others. One of the best ways to build strong relationships is through good communication. 130) Backbone of his/her team.

Employee Relations 123

Employee Relations Customer Service Communication Customer Experience 123

Smart Systems Pro

APRIL 3, 2019

Clear communications. I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _. My restaurant only allows management or line employees who have been sufficiently trained on receiving procedures to check in orders ­­­ _. See rapid results! Less stress.

Management 72

Management Management Cash Management Front of House 72

7 Shifts

JULY 29, 2021

The Key to Communication. 7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We

Communication 370

Communication Employee Relations Coaching 2014 370

Sling

SEPTEMBER 19, 2019

Training costs. Rotating shifts give you time to train all your employees without cutting into the high-income hours when your business is busiest. 4) Train Employees To Fill In At Other Positions. Training your employees to be proficient at their jobs is essential for the success of your business. Communicate and listen.

Employee Relations 68

Employee Relations Insurance Training Management 68

The Restaurant Coach University

JANUARY 29, 2017

All the training, all the hard work, all the time fine-tuning your team and brand are paying off. You’re communicating, working together for a shared vision and mission. The common thread in this bad recipe is lack of vision and poor leadership. By Donald Burns, Foodable Industry Expert. A recipe for failure.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Smart Systems Pro

APRIL 3, 2019

Clear communications. I supply my accountant, or whoever prepares my books, my ending inventories within five days of the end of every month ­­­ _. My restaurant only allows management or line employees who have been sufficiently trained on receiving procedures to check in orders ­­­ _. See rapid results! Less stress.

Management 40

Management Management Cash Management Front of House 40

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Monitor serious maintenance issues in the manager log book to notify other managers. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

SEPTEMBER 14, 2021

We look forward to what the next 40 years will bring as we continue to lead the way in our communities.” Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years. Annual DEI Training will be required and provided for judges and committee members. ?

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

MAY 12, 2020

” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. Contactless Order & Pay can be accessed by guests in three ways without the need to download an app: scanning a QR code, near-field communication (NFC), or visiting a URL on any mobile device.

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

OCTOBER 8, 2020

Incorporating 3,000 hours of AI learning, 30,000 hours of robotic arm testing and machine vision training, the Robotic Coffee Master can perform complex brewing techniques, such as curves and spirals, with millimeter-level stability and accuracy (reset error ≤ 0.1mm).

Kitchen Safety 134

Kitchen Safety Online Ordering Food Safety Point of Sale 134