Social Hospitality

MAY 18, 2020

Anyone who runs a hotel or restaurant is a salesperson. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Hot Schedules

SEPTEMBER 18, 2020

Tips and Tricks for Deploying the COVID-19 Health Survey. A round-up of frequently asked questions and best practices to help you with a successful deployment of the HotSchedules Health Survey. H ealth surveys have become standard practice during the COVID-19 pandemic. Who can see the responses to the survey questions? ?

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Typsy

JANUARY 11, 2021

Will food blogs take over traditional newspaper restaurant reviews? Can food bloggers be just as influential in getting customers through your restaurant doors? According to The State of Food Blogging Survey , almost half of all food bloggers write restaurant reviews. You bet they can!

Food 131

Food Blog Hospitality Management 131

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites. How to build your restaurant’s website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Hot Schedules

JUNE 17, 2020

HotSchedules Releases In-App Health Survey to Help Restaurants Confirm the Health of their Teams Before Each Shift. The HotSchedules Health Survey will be made available by request beginning June 18, with self-deployment capabilities coming soon. Employees will be prompted to fill out the survey once a day.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Bingage

NOVEMBER 11, 2022

It connects the restaurant to the customers effectively and they can have good relationships among them. WhatsApp was launched as an application for personal communication, but the growing popularity of the app, its ease of use, and the great responsiveness of customers make it useful for marketing purposes.

Marketing 98

Marketing Coupons Point of Sale Advertising 98

Goliath Consulting

MARCH 20, 2023

According to the National Restaurant Associate’s “What’s Hot Chef’s Survey, ” Pop-up restaurants are the sixth most popular restaurant concept trend. What is a Pop-Up Restaurant? Pop-up restaurants are temporarily open in various spaces, such as bars, arcades, parks, and theatres.

Social Media 78

Social Media Email Marketing Equipment Menu 78

Hot Schedules

NOVEMBER 3, 2020

Top 3 Fundamentals of Running Vital Restaurant Operations. We’re highlighting three fundamentals of running vital restaurant operations that logistically may look different today, but are rooted in what’s always made this industry successful – hospitality. Tips and Tricks for Deploying the COVID-19 Health Survey.

Operations 148

Operations Document Point of Sale Social Media 148

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 225

Marketing SEO Front of House Website Management 225

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Survey questions in the food industry are important in helping you better understand your target audience and grow your business. Why did you choose this restaurant?

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

ChowNow

JANUARY 6, 2021

To say that 2020 changed the restaurant industry would be an understatement. More than 110,000 restaurants have closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you.

2021 148

2021 Mobile Ordering Online Ordering Email Marketing 148

Restaurant Engine

APRIL 26, 2023

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. So, let’s look at four ways restaurants can create customer engagement. #1:

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. While customer acquisition is critical to running a business, many owners overlook how important their existing customer base is to their bottom line. Start a restaurant loyalty program.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

Goliath Consulting

OCTOBER 19, 2020

Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). In the long run, restaurants will have to be adaptable, with seating plans that expand and contract easily and quickly” (5). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Hot Schedules

SEPTEMBER 18, 2020

Tips and Tricks for Deploying the COVID-19 Health Survey. A round-up of frequently asked questions and best practices to help you with a successful deployment of the HotSchedules Health Survey. H ealth surveys have become standard practice during the COVID-19 pandemic. Who can see the responses to the survey questions? ?

Employee Relations 78

Employee Relations Leadership Customer Service Demo 78

Modern Restaurant Management

JULY 16, 2020

Is your restaurant putting itself front and center or have you unintentionally silenced your brand’s voice? In a 2018 survey , 54 percent of consumers said they wanted more video content from the brands they love, versus a mere 18 percent who were looking for more blogs.

Social Media 196

Social Media Coupons Download Entertainment 196

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 7% to 10% Restaurants now spend an average of 7 % to 10% of their gross revenue on IT. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

ChowNow

JANUARY 6, 2022

To say that 2020 devastated restaurant profitability would be an understatement. More than 110,000 restaurants closed permanently or long term, according to the National Restaurant Association. And as an owner or employee of a restaurant, no one is more uniquely aware of the challenges faced than you. .

2022 78

2022 Mobile Ordering Online Ordering Email Marketing 78

Rocket Fuel

MARCH 10, 2022

What are your customers really thinking? Let’s look at a few of the best ways to understand your customers’ voice, and some suggestions on the best way to balance all that information. . This number is used by most QSR and restaurant brands in their feedback surveys. Customer loyalty index . Or can you?

Loyalty Program 98

Loyalty Program Customer Experience Customer Service Coaching 98

Hot Schedules

JANUARY 27, 2020

Top Restaurant Industry Trends to Know for 2020. Two industry experts discuss the new year’s key restaurant industry trends. . T he restaurant industry had a hectic and rather complicated 2019. These customers are more conscious of what they’re putting in their bodies,” Cantu said.

2020 117

2020 Webinar Employee Relations Allergens 117

Goliath Consulting

JUNE 3, 2020

You’ve re-opened your restaurant, congratulations! Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. So how will your restaurant appeal to your guests when they walk through your doors?

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Bingage

DECEMBER 17, 2019

Your Engaged customers make 56% more visits per month than not-really engaged customers… The question is here is, how to create that engaged customers, how to gain more repeat customers? is the answer is simple… Related Read: Importance of Customer Retention. How to Use Feedback System.

Customer Service 97

Customer Service Email Marketing Customer Experience Blog 97

Bingage

JUNE 8, 2022

We all know that in the restaurant industry, customer retention is key to success. But it’s hard to retain customers when you don’t have the right tools at your disposal. And that’s where Restaurant CRM comes in. The core value of a CRM is to find out your potential customers to you.

Loyalty Program 98

Loyalty Program Email Marketing Customer Service Customer Experience 98

Hot Schedules

OCTOBER 5, 2021

F ood and beverage suppliers play a key role in the success of your restaurant. With the very food and beverages your restaurant relies upon to operate no longer assured, knowing who to trust and what to expect over the coming months becomes essential. In the restaurant business, relationships are what sustain your enterprise.

Food Supply 137

Food Supply Food Mobile Ordering Inventory 137

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. In this blog, we will share the advantages of using a tableside ordering system that can elevate your establishment from good to delicious. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. You website is often the gateway to your brick and mortar restaurant. It’s often the “door” your customers first walk through. Because of this, you want to make sure your restaurant’s website is performing as well as it can be.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

The Restaurant Times

OCTOBER 27, 2021

COVID-19 has brought about several changes in the global restaurant industry. It has been a big challenge for restaurants to recover from the pandemic. We recently conducted a survey in the month of September consisting of 10 multiple choice questions, to be answerable by the restaurant operators of the Middle East.

Sports 52

Sports 2022 Front of House Fine Dining 52

The Restaurant Group

OCTOBER 26, 2023

Restaurants fail for a variety of reasons, one of which is poor location selection. The problem may be traced to limited foot traffic or a restaurant concept that doesn’t suit the area’s demographics. How to find the right location for your new restaurant can be challenging.

Transportation 78

Transportation Customer Service Education Design 78

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. Having a well-made app will also attract customers from the millennial generation.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Restaurant365

JUNE 9, 2021

Data drives successful restaurants. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Both BOH and FOH restaurant KPIs deserve a closer look to help protect your profitability. Restaurant KPIs impacting a profitable front of house.

FOH 78

FOH BOH Front of House Back of House 78

Apicbase

JANUARY 12, 2023

Email marketing is an invaluable strategy for boosting your restaurant. Whether you’re launching a new venture, realizing the untapped potential of promotional emails, or creating an email newsletter , email marketing will help your restaurant flourish. It consistently drives customer retention. Restaurant offers and promotions.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52

Hot Schedules

JUNE 22, 2020

HotSchedules makes product enhancements to meet new city and state regulations that ensure customers remain compliant. Predictive Scheduling laws are now in place for six cities and one state, primarily impacting the restaurant and retail industries. Predictive Scheduling Comes to the Windy City and City of Brotherly Love. Contact Us.

Audits 97

Audits Employee Relations Restaurant Law Customer Service 97