The Restaurant Group

MARCH 8, 2025

Social Media Marketing Use platforms to connect with customers. Your restaurants success depends on how well you communicate its brand values. Consistent Brand Messaging Across Platforms Your brand messaging should be the same everywhere. Whether online or in person, customers should recognize your brand identity instantly.

Customer Experience 78

Customer Experience Customer Service Design Social Media 78

QSR Automations

MARCH 4, 2025

From streamlining kitchen operations to improving communication between front- and back-of-house or enhancing the guest experience, Im drawn to solutions that ease the workload for operators and staff. She joined the QSR Automations marketing team in June of 2022 and has been hard at work improving their social media and content ever since.

2025 52

2025 Technology Social Media Front of House 52

QSR Automations

JANUARY 31, 2025

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. Real-time communication of large party seating prevents kitchen overwhelm. The result?

Waste 52

Waste Front of House Operations Back of House 52

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 299

Social Media Customer Experience Small Business Influencer 299

Modern Restaurant Management

FEBRUARY 14, 2020

This preference for environmentally conscious brands makes it critical for restaurants to find ways to integrate sustainability into operations and develop a plan to promote these sustainability initiatives through various channels including digital, marketing materials, and streamlined internal communications and messaging.

Recycling 567

Recycling Sustainability Loyalty Program Social Media 567

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

MARCH 26, 2022

[] FAILING TO UNDERSTAND SOCIAL MEDIA. Plain and simple – social media IS YOUR MOST IMPORTANT PLATFORM FOR COMMUNICATION. Ads in your local newspaper are more about showing that you support that paper rather than a tremendously effective way of communicating with the public. Guess what?

Cash Management 464

Cash Management Social Media Restaurant Law Communication 464

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Openly communicate the actions you are taking to make your venue safe. Broadcast your efforts on social media.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Goliath Consulting

MAY 19, 2020

This trend of individual servings and lunchbox type meals is expected to continue for the remainder of 2020, and catering businesses will surely benefit from taking advantage of this trend as catering orders are expected to recover slowly, at least as social distancing and small gatherings remain in effect. INVEST IN SOCIAL MEDIA.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Culinary Cues

MAY 21, 2023

We are social animals who, for the most part, thrive on physical interaction. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Being social and relying on social media are two entirely different things.

Technology 416

Technology Social Media Back of House Front of House 416

Modern Restaurant Management

OCTOBER 11, 2021

Before you move forward with a communications strategy, it’s important to know what niche marketing is and why it’s important. You may even want to create a blog as a way to create your own online community. Cater your communications materials to the audience you think would be most receptive.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

Modern Restaurant Management

JANUARY 22, 2024

Engage consumers using social media, storytelling, and events to create a deep emotional tie that extends beyond the plate. Use technology, reservation platforms, and customer reviews to ensure that everyone is in constant communication and that problems are resolved quickly.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

AUGUST 12, 2024

It can also generate promotional copy based on customer preferences, personalizing the communication to boost sales and enhance customer satisfaction. Blog posts, newsletters, social media posts, and menu item descriptions are other ways restaurant owners can use AI to reduce labor costs and easily generate engaging content.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

JANUARY 18, 2021

Ensure your customers are aware of your online ordering options by continuously updating your community through your social media channels, website, and blog. Make sure that you are effectively communicating offerings to loyal customers through the channels they frequent most, such as Facebook, Twitter, or email.

Loyalty Program 508

Loyalty Program Mobile Ordering Online Ordering Customer Experience 508

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. A point of sale system is primarily used by restaurants to accept cash and credit card payments and to manage internal communications. POS systems have evolved into operations hubs.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Social Media 370

Social Media Email Marketing Loyalty Program Website Management 370

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Now – start to build on anticipation. [] COMMUNICATE FREQUENTLY. Build this anticipation using the tools that are within your grasp.

Social Media 370

Social Media Entertainment Email Marketing Customer Experience 370

Culinary Cues

MAY 27, 2023

This is not easy since the access to and use of technology and its influential sidekicks: social media and 24/7 news is so universal that nearly everyone sees them as essential to our way of life, but we need to try. TECHNOLOGY AND RESTAURANT CULTURE Learning to live with technology and stay in control is essential.

Technology 418

Technology Front of House Social Media Back of House 418

Culinary Cues

DECEMBER 12, 2021

The chef must also appreciate marketing, the importance of social media, human resource management, business law, and how to be an effective communicator. www.harvestamericacues.com BLOG. He or she must relish viable analytics, well designed budgets, and profit/loss statements. PLAN BETTER – TRAIN HARDER.

Restaurant Law 471

Restaurant Law Education Definition Social Media 471

Culinary Cues

MARCH 27, 2020

Business owners, chefs, social media managers, writers, musicians, and others with a voice can be the strength that America and the world need right now. www.harvestamericacues.com BLOG. This is a call to arms – a call to those who can take on the role that they should. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Leadership 392

Leadership Healthcare Social Media Government 392

7 Shifts

OCTOBER 9, 2019

Awareness Campaigns Awareness campaigns include social media ads such as Facebook and/or Instagram ads that reach out to a specific audience in a specific location (for example, people between 20 to 55 years old living within a 5km radius of your restaurant). The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JUNE 3, 2022

This can be as large as supporting a social mission or as small as a commitment to creating a great place to work. Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here. Communication is lacking. The Solution: Check your culture.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

JUNE 13, 2023

The plight of the worker has been immortalized in books, articles, blogs, social media posts, union contracts, songs, and movies for as long as those methods of communication have existed. Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer.

Article 408

Article Social Media Blog Café 408

Goliath Consulting

AUGUST 16, 2023

With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? Let’s dive in.

Social Media 195

Social Media Email Marketing Customer Experience Innovation 195

7 Shifts

OCTOBER 9, 2020

Follow these SEO best practices to ensure your restaurant’s website ranks high on SERPs: Add a blog to your website and update it regularly. Organic social media Include links to your restaurant's website on its social media profiles, like in the Instagram bio, Twitter bio, and “About Me” section on Facebook.

Design 397

Design Online Ordering Website Management Social Media 397

Bingage

APRIL 26, 2023

Undoubtedly, social media is a powerful yet effective tool for e-commerce. Social media for e-commerce has become a powerful element to prove identity in the market and gain exclusive revenue in your business. Using social media platforms to boost your sales revenue offers many benefits to building a strong business.

Social Media 98

Social Media Marketing Influencer Advertising 98

7 Shifts

MARCH 10, 2021

There are email marketing campaigns, SMS or text messaging, social media, and blog posts. It's no secret that social media has changed how you communicate with potential and existing customers and is one of the most effective ways of promoting your restaurant.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

DECEMBER 30, 2019

You get the picture. [] FAILURE TO COMMUNICATION USING TODAY’S MEDIUMS. Communication still ranks the biggest problem within organizations regardless of their size. Communication with customers and with employees is an essential part of leadership and management. www.harvestamericacues.com BLOG.

Cash Management 363

Cash Management Point of Sale Leadership Website Management 363

Culinary Cues

SEPTEMBER 14, 2023

Add the instantaneous emotional critique through social media and the cook can feel as if every move is ripe for criticism. The same is true with a cook, except unlike other artists, the cook’s work appeals to all human senses simultaneously and critique is immediate. This is emotionally draining.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. and how to take photos that are customer-friendly and proper social media monitoring. Image Source.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

7 Shifts

MAY 11, 2020

Just this last weekend, in the state of New Jersey, parks were opened and beaches were open, and there were a lot of people that just said ‘social distancing? Social distancing and protective equipment ?? Several countries and states have instituted social distancing with respect to in-dining seating and limiting it to 50%.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

APRIL 2, 2020

Hospitality Training Magazine – articles and member blogs with practical training content. The consequences of social distancing, and of millions of Americans staying indoors, have been far-reaching. This includes great tips about how to use social media to advertise. Bryte Payment Solutions, Inc.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

APRIL 14, 2020

. “RestaurantsAct.com provides a home page for all industry stakeholders to obtain the latest information on their state, as well as at the federal level, and also a dedicated platform to share with Congress how important restaurants and employers are as community cornerstones.”

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Culinary Cues

JUNE 7, 2021

This is how competent chefs are made. [] NOT SO SOCIAL MEDIA: Your brand can be easily destroyed through social media. Make the effort, make the contact, show respect, communicate frequently, and build a relationship with those who can become your “go to people” when support is what you need. Café Talks PODCAST.

Social Media 450

Social Media Communication Café Take-out 450

Future Food

MARCH 24, 2020

Eating with your eyes – Food, Design and Social Media. Social media and the Internet, in general, drive our ability to offload our opinions on every element in our lives. Use digital communications to draw customers in and then deliver the best. We live in a digital era where we are all critics.

Social Media 83

Social Media Design Food Customer Experience 83

EATER

MARCH 1, 2021

We struggled with access to financial and social capital, and were soon overshadowed by white entrepreneurs selling similar ferments. Whenever a media outlet wants to fill a pickling or fermenting space in print, online, and on social media,” they go with white fermenters, Sarah says.

Food 345

Food Social Media Workshop Point of Sale 345