Modern Restaurant Management

MAY 9, 2025

Operational control tools are also important, including reservation systems and waitlist management keep things moving smoothly when the patio fills up. And for more casual outdoor setups – think outdoor bars, beer gardens, or counter-service patios – QR code ordering is a no-brainer.

Outdoor 252

Outdoor Mobile Ordering Loyalty Program Fast Casual 252

EATER

APRIL 3, 2023

The last thing I wanted to do while prepping for my recent vacation to Los Angeles was log onto Resy at midnight a few nights in a row to try for a table at Pijja Palace, the Indian sports bar that earned a spot on Eater’s Best New Restaurants list last year.

Reservations 363

Reservations Food Truck Social Media Travel 363

Modern Restaurant Management

FEBRUARY 9, 2022

. “We are booked and have been since shortly after posting about the lunch on our social media channels,” said Sally Davis, General Manager of Eliza Restaurant & Bar in Baton Rouge, Louisiana. "Reservations "Reservations are a mix of regulars and fresh faces as well. ” What Shes Having Cocktail.

Events 474

Events 2010 Social Media Reservations 474

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Restaurants and bars can use it to identify areas needing enhancement, adapt to changing trends, and refine operations. Actively seeking and acting on feedback sets restaurants and bars apart in a competitive market.

Bar 364

Bar Tip Distribution Customer Experience Customer Service 364

Modern Restaurant Management

APRIL 24, 2025

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. Older generations (55+) prefer outdoor seating driving 27% of reservations. Middle-aged adults (34-54) on the other hand prioritize family style meals.

License 252

License Fine Dining Customer Experience Dine-in 252

Modern Restaurant Management

DECEMBER 1, 2021

This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Another hardware option to consider in your smart kitchen is a kitchen display bump bar.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

JUNE 28, 2021

A friend of mine recently told me that her group had reservations for a large party on a Sunday night at one of their favorite restaurants. She called to confirm the reservation on Friday only to be told that the restaurant is no longer open on Sundays. The restaurant had reservations and did not call any of the guests.

Customer Service 465

Customer Service Reservations Specials Training 465

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

FEBRUARY 4, 2022

In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. But, also need to make it easy for guests to request reservations online and review their menus. However current trends in the restaurant industry are less daunting than past fads.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

MAY 2, 2025

What to Include in Your Restaurant Newsletter Every email should have a clear focus, offer real value for your readers, and include a natural call to action that makes it easy for them to take the next step, whether thats placing an order, making a reservation, or planning a visit.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

DECEMBER 28, 2022

Virtually all the CapEx equipment and other items in a restaurant or bar depreciate over time and must eventually be replaced. Operating Expenses (OpEx) are the recurring monthly bills a restaurant or bar usually budgets for: electricity and water, rent, food and alcohol, etc. EaaS for Small and Medium Businesses.

Small Business 493

Small Business Equipment Cash Management Back of House 493

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available. Pellegrini, Jr. . "Social

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

NOVEMBER 19, 2024

Single POS systems offer several features that can be beneficial to restaurants in serving solo diners – such as the opportunity to reserve a table in advance or access a restaurant's floor plans to optimize party seating.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. Be conscious of this when taking reservations. To improve your restaurant operations, consider if you can afford: A unified communications system for managing reservations.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

MAY 9, 2025

In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Tech-savvy tools: Online reservations and ordering streamline service for busy guests.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

MAY 7, 2020

With social distancing guidelines in place and capacity and party size restrictions like we’ve seen outlined in other states , we can expect to see increased spaces between tables, eliminated host stand waiting areas, reductions of bar seats and even entirely new layouts for restaurants that highlight contactless offerings.

Food Safety 480

Food Safety Mobile Ordering Front of House Seating 480

Goliath Consulting

AUGUST 10, 2019

After weeks of time-consuming meetings with local liquor distribution reps, local market research, and decision wavering, you finally feel confident that your bar is set up and ready to go. Before we dive into how bar consultants work, let’s briefly break down the structure of the liquor industry in America.

Bar 210

Bar Fine Dining Sports Email Marketing 210

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

EATER

MARCH 26, 2025

And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel. Theres a warm-weather rooftop bar that nearly puts the Sacr Coeur within arms reach and a sprawling brasserie, as well as nightclub Mikado Dancing, open Friday and Saturday nights.

Hotels 198

Hotels Book Seasonal Menu Fine Dining 198

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. And, you don’t have to run a cocktail bar or fine dining location to play with these combinations.

Bar 474

Bar 2023 Back of House Coaching 474

Modern Restaurant Management

JUNE 10, 2020

“We’ve always been a no-reservations family restaurant, with close-proximity indoor seating to encourage lively, customer interaction,” said a 15-year veteran on the waitstaff. “If we can’t use all of our tables, then the atmosphere becomes something that isn’t really us.” Get Creative.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

AUGUST 13, 2020

Meanwhile, the recovering hospitality industry – which wa s estimated to have lost $120 billion by the end of June – is bracing itself for potentially another round of mandated restaurant and bar closures. However, this round of closures doesn’t have to mirror the first wave.

Dietary Restrictions 493

Dietary Restrictions Online Ordering Customer Experience Dine-in 493

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. Restaurants and bars have continued in this role ever since.

Travel 539

Travel Back of House Customer Service Small Business 539

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

EATER

SEPTEMBER 26, 2024

So when I took my partner to a well-loved (and pricey) restaurant in the heart of Los Angeles’s arts district for his birthday — a neighborhood known for some of the most sought-after reservations in the city — I was excited for whatever treat the place had up their sleeve. The button, however, sets up the patron with an expectation.

Loyalty Program 321

Loyalty Program Reservations Specials Customer Experience 321

EATER

NOVEMBER 3, 2020

Umi’s website says it has a “strictly enforced” dress code, which bars “ball caps, sneakers, athletic wear and sports jerseys,” but the couple says not only had Johnson worn those exact shoes to Umi before, but a woman at the bar, who was white, was also wearing sneakers. It escalated from there. Dudes with short-sleeved polos.”

Website Management 353

Website Management Sports Customer Experience Reservations 353

Modern Restaurant Management

MARCH 17, 2022

Say a NYC restaurant sees many large groups in its bar area on Friday nights but is worried a smaller menu might turn them away. This insight reveals which menu items are most appealing to key diner segments and when they should be offered.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

NOVEMBER 19, 2019

Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15. Located on North Michigan Avenue and Erie Street on Chicago’s Magnificent Mile, the opening of Chicago Reserve Roastery marks Starbucks sixth global Roastery and third location in the U.S. Coffee Bars. Nitrogen Gelato.

Delivery 323

Delivery Reservations Customer Experience Retail 323

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

Fine Dining 306

Fine Dining Reservations Seating Online Ordering 306

The Rail

NOVEMBER 15, 2024

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. Set Out Your Goals Every restaurant or bar is different, so choosing the right POS system for yours is crucial. Contact: heather@solvid.co.uk.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Modern Restaurant Management

MAY 27, 2020

ViewHouse, an eatery, bar and rooftop in Colorado opened for in-store dining at all four of their locations on May 27 with a new ‘Open with Care’ campaign: a new care plan to make it safer for guests and employees in response to COVID-19.

Entertainment 474

Entertainment Reservations Dine-in Seating 474

7 Shifts

OCTOBER 9, 2020

Check out this example from Barcelona Wine Bar for inspiration. Reservations - Embed your reservations platform’s widget onto your website to encourage customers to book directly through you instead of via a third party. Include essential pages like "Menu," "About Us," "Contact," "Reserve," and "Order Now" in the navigation bar.

Design 397

Design Online Ordering Social Media Website Management 397

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

DECEMBER 28, 2023

bars & restaurants returned to and surpassed pre-pandemic levels of employment. Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JULY 21, 2020

Through mailed promotional flyers that contain a personalized QR code, restaurants can promote their hours, menu, coupons, reservation process and additional details about how they are operating in a today’s new environment. Synthetic materials can be waterproof and tearproof, as well as offer a high-quality aesthetic.

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

FEBRUARY 28, 2023

. #4: Streamline Daily Operations Many restaurants still rely on pen and paper or basic spreadsheets for their day-to-day business operations – to keep track of everything from work schedules and cleaning tasks to bar inventory. The list of ongoing operational tasks for running a restaurant is extremely complex.

Management 493

Management Management Food Safety Communication 493