Back of House Seating Serving Travel 
Culinary Cues
APRIL 1, 2024
Looking back can provide us with context and content for making future decisions – lessons learned and all that, or it can also help us to relish what worked and hold on to that for inspiration. SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world.
EATER
JANUARY 8, 2024
In Victorian England, those events were frequently governed by a strict code of etiquette , which regulated exactly when each course should be served and how the napkins should be folded. If you are the “lady of the house,” you’ve got a lot of work to do when it comes to a dinner party. Rey, published in 1921.
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Culinary Cues
AUGUST 9, 2021
Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. Chefs, managers, and owners should live by a simple rule – “If you are not serving the guest directly then it is your job to serve those who are.”
7 Shifts
DECEMBER 16, 2020
The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. As one of 7shifts’ most tech-savvy restaurant clients, the founders of The Snug always have their fingers on the pulse of the restaurant industry.
Modern Restaurant Management
JUNE 30, 2023
Food traveling via delivery and customer pickup often contend with wide windows of time, so packaging has the added job of maintaining temperature over time and through varied temperatires with both hot and cold climates. Customer expectations are level set by their most advanced in-store and digital experiences.
Culinary Cues
SEPTEMBER 15, 2022
This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Is it a case of a lack of knowledge (likely often the case), a lack of caring (I guess this is common as well), or a multitude of excuses that point everywhere except back at the person in charge?
EATER
SEPTEMBER 29, 2023
In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.
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