Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. Are labor costs too high? Do you lose money due to food waste?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Bonus points if the interface is also customer-friendly, especially if you plan to use tablets for self-ordering or digital menus. Its a nightmare. Clean, simple, and way less stressful.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

ChowNow

MARCH 7, 2025

With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. Leave us a review on Google!

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. This is what we discuss in this article. Order-Only Automats: Pros and Cons. What Are the Pitfalls of Order-Only Machines?

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

7 Shifts

OCTOBER 22, 2024

Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Keep the design simple, use high-quality images of your food, and include strong calls to action (like “Book a Table” or “Order Now”).

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

DECEMBER 8, 2022

Hours and hours of work went into planning menus, making sure that the best ingredients are ordered and in-house, scheduling staff, testing recipes and teaching others how to execute them, confirming that the right China plates are in place, and most importantly – the timing of every minute is thought thru. By 8:15 the dining room was full.

Front of House 449

Front of House Back of House Seating Food Truck 449

Modern Restaurant Management

MAY 5, 2023

In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience and their revenue while handling the busiest days of the year. One thing is certain: nobody likes to wait – either seated or in lines.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. And, customers temperatures may be checked upon entry.

Food Safety 511

Food Safety Front of House Back of House Seating 511

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 421

Back of House Kitchen Safety Hotels Front of House 421

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. We walked into a restaurant and there was a sign at the host stand: “Please wait to be seated.” We were seated right away, but the server did not get to the table for almost 15 minutes. Then this happened: Server: “May I take your order?”

Customer Service 465

Customer Service Reservations Specials Training 465

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

NOVEMBER 15, 2024

In this article: What strategies do you use to motivate and engage your restaurant employees? For example, they may focus first on customer-facing tasks like seeing to it that food orders are prepared and served on time, as this directly impacts customer satisfaction. How do you handle disputes between customers and employees?

Leadership 195

Leadership Management Management Operations 195

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. The club chef cannot hide behind the kitchen doors.

Beverage 520

Beverage Events Food Order Website Management 520

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Server: Take orders, serve food and beverages, and provide customer service. Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ).

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

EATER

MAY 5, 2023

Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time.

Fast Casual 290

Fast Casual Food Food Order Mobile Ordering 290

Modern Restaurant Management

AUGUST 6, 2021

For the original article, click here. In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff. restaurant scene. On the upside, U.S. billion in June, 2021, the organization estimated.

Insurance 493

Insurance 2021 Guest Recovery Point of Sale 493

7 Shifts

MARCH 20, 2020

There are millions of hungry diners missing the taste of their favorite restaurant’s food right now, and in this article, we’ll explain how to get your food to them safely and efficiently in the coming weeks. Order Takeout Supplies You won’t be needing glasses, ceramic plates, or silverware for a while. Don’t worry–we’re here to help.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device. ” Tyga Bites Launches. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Social Hospitality: Restaurants

JUNE 22, 2020

A great example is the Coppa Club chain in London that periodically offers outdoor seating in igloos and pods. Online ordering company, Upmenu is a great example of a company using Instagram to its advantage with clean, clear photography and a compelling story. . People love to photograph artistic-looking dishes.

Marketing 440

Marketing Social Media Advertising 2007 440

Culinary Cues

JUNE 16, 2023

He would expedite the line a few nights a week, help the chef take inventories, place orders, schedule kitchen staff, test new recipes, learn about flavor pairing for menu development, work banquets, jump into every position in the operation and even sit in on wine tastings so that he could build an appreciation for wine/food combinations.

Kitchen Safety 414

Kitchen Safety Back of House Hotels Food Safety 414

Modern Restaurant Management

MAY 12, 2020

Can you have an outdoor patio with seating? In fact, we could write an entire article on important issues to consider when drafting and negotiating your construction contract. Pitfall #3: Not Hiring local construction professionals. Does your restaurant need floor drains? What type of fireproofing is required?

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. The restaurant seats about 120, and half of the tables are outside. Underlying the complex calculations around rehiring is demand, or lack thereof.

Front of House 325

Front of House Back of House Guest Recovery Loyalty Program 325

Culinary Cues

FEBRUARY 20, 2024

I’ve ordered the same thing every Friday for the past ten years!” Spectators want their team to win, and they respect that methodical approach towards playing it safe and being consistent, but they sit on the edge of their seats throughout the game waiting for that knock your socks off, unexpected incredible play.

Coaching 442

Coaching Small Business Café Entertainment 442

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America.

BOH 368

BOH POS Influencer Point of Sale 368

ChowNow

JULY 30, 2024

Learn more tips for reducing COGS in this article. Check out this article to learn how to effectively manage labor costs. Keep inventory lean, order frequently, and avoid overstocking to reduce waste and spoilage. Check out this article to learn how to effectively manage your inventory.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. You can also be sure that you're not under ordering, which may force you to ‘86 a top menu item and leave customers upset in the process. If it's not measured, it won't be managed.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Lavu

MAY 23, 2025

With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. Whether you’re a first-time entrepreneur or expanding into the deli space, this article will help you start strong. Thinking about launching your own deli in 2025? Youre not alone.

2025 78

2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

JUNE 28, 2021

Similar to other states such as New York, Kentucky, Texas, Colorado and California, on May 5, 2021, the Georgia State Senate passed Bill 236, which offers an opportunity for restaurants and bar owners to generate more revenue through to-go orders. In other words, it allows the sale of mixed drinks with to-go food orders. O.C.G.A. §

Employee Relations 329

Employee Relations Restaurant Law Customer Service Food Order 329

EATER

AUGUST 10, 2021

Restaurant owners have, for months now, been quoted in articles and TV news hits decrying the ongoing labor shortage, blaming the enhanced unemployment benefits enacted during the pandemic for disincentivizing returning to work. Small restaurant owners are sacrificing their own pay.

Front of House 264

Front of House Back of House Employee Relations Small Business 264

EATER

OCTOBER 15, 2020

To fill seats, restaurants must at least figure out this basic-but-important challenge in appealing to diners: keeping the food warm. He brought up an article in Boston Magazine in which writer Scott Kearnan implored, “If you would have braved the freezing cold for a Patriots game, you should do it to save local restaurants, too.”

Outdoor 306

Outdoor Dine-in Food Order Customer Experience 306

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. The blind waitstaff helps the diners find their seats, and then serves them a series of mystery dishes, which the guests taste and guess at in total darkness. Restaurant menus can present an awkward challenge for blind people.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

7 Shifts

AUGUST 18, 2024

If the bar is too small, it may not be able to accommodate all of the customers who want to order drinks. How much seating will you have? Make sure there is enough seating for everyone who's coming, including staff. We'll cover all of this later in this article. What furniture will you use?

Bar 370

Bar License Email Marketing Customer Service 370

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. The way clients are seated is a huge part of it. First of all, identify the different areas where it would be possible to seat customers – while obviously taking into account the areas that are needed for other purposes.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

Restaurant Clicks

JUNE 3, 2021

This article includes restaurants that are diverse, and they are all outstanding. Their menu is always changing, but order the Impossible Sliders if you see them! Order Online. Be sure to order a crafted cocktail as you enjoy the outdoor vibes while you dine. Order Online. Order Online. Lulu’s Wine Garden.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147