ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. With the COVID impacts behind us, people are back in restaurants but as the CNN article stated, it is different. 46 percent said they occasionally dine at a fast-food restaurant.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

ChowNow

MAY 23, 2025

In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. This gives you a sense of how effective your menu pricing is.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. Its one of the easiest ways of reducing food costs while keeping your menu interesting.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Culinary Cues

APRIL 23, 2023

Fine, that may be the case but let’s just see. Have you experienced the flavors and presentations of the items that may grace your menu? Can you plan a menu focused on total utilization of meat and carcass? Is this the extent of your knowledge of menu planning? I’ve been cooking for 15years now; I should be the chef.”

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. The rewards themselves are flexible toodiscounts, free menu items, or other perks that align with your restaurants offer.

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Embracing Different Dining Experiences. Top Photo Credit: courtesy of KFC SOPAC.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity.

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. A well-designed website with updated hours, a clean menu, and high-quality images builds confidence and makes your restaurant stand out.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

ChowNow

APRIL 11, 2025

Slim and stylish is fine, but in a restaurant, function beats form every time. Give your guests a better menu experience Digital menus are easier to update in real-time, so its simple to 86 an item (even in the middle of service) or update your specials for the weekend. Also, look for a tablet that has a strong battery life.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

ChowNow

JULY 19, 2024

A well-thought-out menu is more than just a list of dishes. It’s a strategic tool that influences diner choices, enhances their dining experience, and ultimately drives your restaurant’s success. Are you creating a full menu, a breakfast menu, a brunch menu, or perhaps a seasonal or limited-time menu?

Menu 221

Menu Seasonal Menu Fine Dining Customer Experience 221

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. One of the fine dining operations that I consult with had a contest for selling the most chef specials, with the prize being that the chef would personally make the winner any item on the menu for dinner.

Front of House 520

Front of House Cash Management Back of House Hiring 520

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Your restaurants brand personality, tone, visualseven your menu itemsshould all be shaped around your ideal target market.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. The machine presents a comprehensive menu with the ability to partially customize what customers order. This issue falls under orders from your mobile via a QR-scanned menu. Even international sushi restaurants adapted this model, like YoSushi. Present Staffing Issues at Restaurants.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

ChowNow

MARCH 14, 2025

Since 2014, these channels have grown 300% faster than dine-inand the trend isnt slowing down. A well-optimized restaurant website makes it easy for guests to explore your menu, customize their meals, and check out in just a few clicks. Use high-quality images and compelling menu descriptions.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

ChowNow

MARCH 13, 2025

In this article, you will learn: How a centralized delivery system eliminates the chaos of managing multiple platforms. Menu and Pricing Syncing: Ensure that all delivery platforms reflect accurate pricing, availability, and modifications to avoid customer confusion. But what if all your food delivery apps were in one place?

Delivery 195

Delivery Food Food Order Point of Sale 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Culinary Cues

SEPTEMBER 1, 2023

How powerful is a complete dining experience and what exactly is it? An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Is your ventilation system designed to push positive kitchen odors to the dining room or outside the entrance?

Fine Dining 409

Fine Dining Dine-in Front of House Design 409

Culinary Cues

DECEMBER 11, 2023

Long before the restaurant chains of today, decades prior to the birth of fine dining, experience dining, and molecular gastronomy, there were neighborhood cafes that were part of small communities across the country. Full-service restaurants would later refer to this as a Table d’hote selection.

White Paper 411

White Paper Hospitality Fine Dining Reference 411

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Theres little room for branding, and menu presentation, pricing, and promotions are often influenced by the platforms rules rather than the restaurants preferences.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. For fine dining, around 30 percent. But what should be measured, and how?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

JULY 27, 2022

This is what makes us unique as cooks, this is what builds our signature that appears on a menu. Like a fine wine we are a blend of different flavors that through experience reflect a perfect mix – each flavor has a role to play and is introduced in the right proportion to create that signature. 800 articles and counting).

Influencer 440

Influencer Fine Dining Travel Book 440

Modern Restaurant Management

AUGUST 22, 2023

In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today. These include: Chatbots and customer-facing AI : Who doesn’t want to enhance their dining experience?

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

DECEMBER 2, 2022

You can be the best chef in the world, cooking the best dishes and offering a dazzling menu. They are mainstays in the dining culture, and millions of people around the world recognize them. Of course, tasty food, a specific dining experience, and real estate locations all have a part to play. Extra Fine—San Antonio, Texas.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.08

Book 370

Book Management Management Restaurant Law 370

Lavu

NOVEMBER 30, 2024

This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems. Key Metrics to Watch : CoGS, portion control, waste rates, and menu pricing. How Technology Helps : POS systems track costs, reduce waste, and improve menu performance.

POS 78

POS Waste Inventory Cash Management 78

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. Sommeliers offer expert wine recommendations, while pastry chefs handle the dessert menu. Check out this article for more details on roles and responsibilities of key restaurant staff.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

EATER

JULY 18, 2023

Restaurant menus can present an awkward challenge for blind people. Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. On a recent trip to Crete, he and his wife went on a dining tour. But it doesn’t have to be that way. But a good restaurant was still a revelation.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Goliath Consulting

MAY 8, 2020

Aside from boosting revenue, catering can boost business during slow performing times, reduce excess food waste, allow for menu changes, and helps to increase employee retention as they gain new skills and varied tasks that challenges and keeps them busy (1). Catering also gives businesses brand exposure and valuable marketing opportunities.

Catering 248

Catering Point of Sale Delivery Customer Service 248

Culinary Cues

SEPTEMBER 27, 2023

INSTANT FEEDBACK It may not come from the chef or the owner as much as cooks would like but an empty plate returning from the dining room is all that is needed to signal a job well done. This needs to change through a different approach to menu planning and pricing and tighter controls on waste and portioning.

Employee Relations 449

Employee Relations Training Fine Dining Communication 449

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

JUNE 16, 2024

Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion. For instance, millennials dine out an average of 241 times yearly. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Increase Profit Margins with Smart Menu Engineering. To go around this, consider the ‘Specials Menu’.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Increase Profit Margins with Smart Menu Engineering. To go around this, consider the ‘Specials Menu’.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148