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Smart QSR and fastcasual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve But the platform is where the real winners shook out.
This article will explain how renovating a restaurant using 3D design technology saves time and money and delivers a better final result How 3D Modeling Simplifies Restaurant Renovation Planning Traditional methods do little to help one have an efficient and effective restaurant remodeling.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.
In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fastcasual restaurants to adapt quickly to changing conditions. As brands struggled to survive in the earlier part of the pandemic, the acquisition market was ripe for bargain hunters.
With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. With the COVID impacts behind us, people are back in restaurants but as the CNN article stated, it is different. 46 percent said they occasionally dine at a fast-food restaurant.
In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.
From full service to fast-casual to legacy fast-food brands, the one constant was disruption. This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. Just as one issue seemed fixed, another presents itself.
Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013. Green Restaurant and Slow Food were others we considered.
Shake up your quick serve restaurant (QSR) and fastcasualdining marketing response with voice response via smart speakers and voice assistants. The pymnts.com article notes: “More than three-quarters of U.S. When cell phones got smart, they became the shiny new technology toy. Voice Response Taps into Emotions.
In this article, you will learn: How to define your restaurants target market to guide your business decisions. Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle.
In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Your cost of goods sold (ingredients, beverages, packaging, etc.)
Maybe you’re running a second-generation Italian restaurant, staying true to your family recipes, or maybe after years of working in fine dining, you opened a spot that felt more true to you. A casual neighborhood spot will use different language than a fine-dining restaurant trying to earn a Michelin star.
Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?
All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. Perkins and Huddle House are classics of the family-dining genre.
By Joe Guszkowski on Jun. 11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. Photo: Shutterstock DoorDash is doubling down on its advertising business. The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million.
At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Your regulars, the ones that keep the lights on and the closed sign flipped to open, often get overlooked, if not blatantly ignored. Thats huge!
By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it.
This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.
News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. Photo courtesy of Konro. Sign up here.
Pace of recovery for fastcasual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving.
Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Shortage of workers is one reason.
On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. View All Articles by This Author Want breaking news at your fingertips? Sign up here.
The pink and blue horse illustration at the top of this article is not clickbait. The 31-year-old, fastcasual, farm-to-table chain was doing well, prior to COVID-19. On The Border Mexican Grill & Cantina reopened its dining rooms in 45 restaurants across Georgia, Oklahoma, South Dakota, Tennessee, and Texas on May 6.
Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. KFC Foundation Launches MyChange.
In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.
A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.
In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.
By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. If so, you’re not alone.
Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.
In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. For fine dining, around 30 percent. For fine dining, around 30 percent. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Upscale casual: 30.4%.
Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.
Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fastcasual, upscale casual and casualdining. This was largely due to a favorable shift in the Thanksgiving holiday. percentage points.”
This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. Line cooks work in a fast-paced kitchen environment, while cashiers handle customer transactions. Check out this article for more details on roles and responsibilities of key restaurant staff.
Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Delegating Responsibilities. Keep Your Team Connected. Using Technology to Run Multiple Locations. Should You Choose a New Concept or Replicate an Existing One? Developing a New Concept. Replicating an Existing Concept.
In this article, we’ve rounded up 30 of the best BBQ spots across Missouri. The casualdining atmosphere, along with options for takeout and delivery, makes it a convenient choice for both locals and visitors. Barbecue holds a special place in Missouri’s food scene.
Finding the best seafood in any city is an absolute must to enhance your dining experiences. BlackSalt is THE place to bring out of town family and friends to dine at in the Washington, D.C., A casual seafood restaurant serving up spectacular food, Quarterdeck has so many fingerlicking good options. check out my list below!
Usually, in casual restaurants like this (where there is typically just one course), the finger bowl appears on the table right after an order is placed. But in just a few months, this everyday dining object, still used across South Asia in establishments both fancy and casual, had taken on an illicit feeling thanks to the pandemic.
Whether or not you are looking to grab wings for takeout to enjoy the game at home or dine in an upscale dining restaurant, we have rounded up the best places to get Chicken Wings from in the Washington, D.C. Best Wings in DC. View this post on Instagram A post shared by Proper 21 (@proper21dc). with a spacious and modern interior.
In this article, the restaurant-management experts at Sling introduce you to the most common types of restaurants so you can plan your business accordingly. In this article, the restaurant-management experts at Sling introduce you to the most common types of restaurants so you can plan your business accordingly. 1) Fine Dining.
Advocates continue to fight against the tipped minimum wage, which perpetuates discrimination This story was originally published on Civil Eats. Jillian Melton was paid just $2.13 per hour — the lowest legal cash wage in the U.S. during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee. And that was normal,” said Melton.
The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.
In this article, the food-service-management experts at Sling discuss the popular restaurant concepts and help you choose the one that’s right for you. 1) FastCasual. 2) Fast Food. 2) Fast Food. The fast food restaurant concept attracts diners because of its price, convenience, and speed. 6) Fine Dining.
In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. Even before the pandemic, this was a fast-growing market. Reading Time: 4 minutes. In the previous chapter of the Ghost Kitchen 101 Series , we looked at different types of cloud kitchens and how they operate.
The ambiance of the restaurant exudes romanticism which makes it a perfect place to dine with your loved one. Positioned on Lake Ontario, Rochester, New York, is a fantastic city filled with plenty of art galleries, museums, gardens, and parks. In addition to the beautiful cityscape, there are many upscale steakhouses. Make a Reservation.
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