Modern Restaurant Management

JULY 22, 2021

Online Ordering Will Continue to Thrive. Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises. POS systems already collect most of information on sales, inventories, staff, etc.

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Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

JUNE 27, 2025

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Popeyes (up 4 percent to 75) looks to build on gains by rolling out its “Easy to Run” initiative to standardize processes, improve order accuracy, and reduce wait times. Every aspect receives a score of 81 or higher.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

MARCH 13, 2023

Many of the key changes in the 2022 Food Code relate to food allergens. These concerns reflect FDA’s increasing commitment to ensuring that Americans with allergies are aware of the potential allergens in their foods and impose commensurate duties on restaurants and food producers in order to further that commitment.

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2022 Allergens Food Food Safety 471

Next Restaurants

FEBRUARY 6, 2023

Much has been done for allergen-awareness in recent years, from the rise of popular health trends like gluten-free diets and increased exposure to allergen incidents through social media, but with 200,000 Americans admitted to hospital for allergic reactions to food every year, more can be done.

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Allergens Marketing Fine Dining Food Safety 119

The Rail

JUNE 6, 2025

3 Improve Technology for Accelerated Service Consumers value faster orders and payments made possible by adding or enhancing technology. People can order at their pace without waiting by using tablets or self-service kiosks. Simple safety precautions help to ease concerns about allergens or bacteria.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

APRIL 26, 2024

To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. It's a simple but big step towards ensuring that every meal is safe and enjoyable for everyone.

Dietary Restrictions 251

Dietary Restrictions Allergens Point of Sale Customer Experience 251

7 Shifts

NOVEMBER 15, 2024

How do you handle multiple tables and orders at once? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you handle multiple tables and orders at once? What does excellent customer service mean to you? How did you resolve it?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

DECEMBER 14, 2022

Food preparing robots are helping restaurants execute cooking tasks more efficiently, shaving valuable seconds off the time it takes for an order to reach a customer. Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen.

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

Modern Restaurant Management

JANUARY 7, 2020

Allergens–especially on new menu items or specials. In order to make training valuable, the information needs to be continually reiterated. In order to make training valuable, the information needs to be continually reiterated. Safety and Sanitation. Immediate concerns. Make sure your staff is aware of that.

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Allergens Food Safety Customer Service Training 295

Modern Restaurant Management

SEPTEMBER 19, 2023

This breakthrough means that these people no longer have to change their diet in order to maintain their health. With AI, food companies can calm ingredients that trigger allergens. AI can completely change the way companies source, process, ship, order, and sell food. Even so, it's only a sample of what's to come.

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Food Supply Food Supplies Waste 322

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

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2024 Loyalty Program Food Order 2030 492

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. It's your job to ask the waiter if he meant pickles when he added peppers to the hamburger order. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. It also frees up your staff to handle things that need a human touch – like serving guests in-house.

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Online Ordering Allergens Customer Experience Food Order 241

The Rail

OCTOBER 14, 2022

Let’s look at four management tips you can put into place to create and promote an allergen-friendly establishment. However, you can mitigate those issues by training your staff as much as possible on food allergens and how to avoid them. Identify Allergens on Your Menus. Become Allergen-Friendly Certified.

Allergens 147

Allergens Management Management Dietary Restrictions 147

Modern Restaurant Management

JANUARY 16, 2020

Protein Swap : Pea, mung beans, hempseed, beets, chickpeas and avocado are some of the top swaps to add protein, gaining popularity and helping to avoid items that are more commonly an allergen like cashews and soy. Zero Proof Cocktails that are intentional, composed and thoughtful are also trending for 2020. Cake Balloon Station.

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Events Catering 2020 Outdoor 558

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The reason: a flood of chargebacks coming in through online ordering apps. Not having orders ready within the timeframe promised.

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Online Ordering Mobile Ordering Customer Service Food Order 251

Apicbase

MARCH 17, 2025

Allergen and nutritional data needed verification. Theres More: Costings, Allergens, Purchasing ListsAll Updated Chris still looked sceptical. But we still have to redo all the costings and allergens manually, right? That means: No risk of incorrect allergen info reaching customers. Allergen data updates automatically.

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Allergens Food Order Demo Pricing 52

Modern Restaurant Management

NOVEMBER 10, 2022

This can be unlabeled allergens or a foodborne illness. A traditional sit-down restaurant would need liquor liability insurance in order to comply with dram shop law, while a food truck would need additional insureds and higher limits of product liability insurance. Coverage Comparison.

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Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

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2024 Loyalty Program Customer Experience Customer Service 332

Social Hospitality: Restaurants

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. One such software, Nutritics, also calculates dishes’ allergens, calories, and nutrition based on inputted recipes. People can also place orders on the tablet.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

ChowNow

OCTOBER 19, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

ChowNow integrates seamlessly into Toast to route orders through your kitchen, manage your online menu faster and easier, reduce errors and cancellations, and have better order accuracy. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 195

Front of House Back of House Online Ordering Certification 195

7 Shifts

JUNE 28, 2021

Included on the checklist are tasks the restaurant will need to complete in order to pass an inspection – notably in the areas of sanitation, food storage, food preparation, serving customers, employee hygiene, and pest control. A restaurant inspection checklist is a tool to help restaurants prepare for a health inspection.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

Modern Restaurant Management

NOVEMBER 4, 2019

Beginning today, guests can order from the restaurant’s ‘Meatless Monday’ menu, which consists of Pomodoro’s signature italian dishes, reimagined with 100-percent plant-based ground in place of traditional meat. The Meatless Farm Co. is partnering New York City restaurant Pomodoro Rosso.

Fast Casual 280

Fast Casual Seasonal Menu Innovation Customer Experience 280

Restaurant Clicks

NOVEMBER 8, 2021

When you’re deciding what to order at Panda Express, keep an eye out for the Panda tea bar, new menu items, and classic favorites such as their famous orange chicken. A small order includes one eggroll, and a large order contains six pieces. You can check out their website for nutrition facts and allergen info.

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Ordering Seasonal Menu Food Order White Paper 26

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide. In other industries, the average employee tenure is 4.2

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FOH Food Safety BOH Customer Service 307

The Restaurant Group

NOVEMBER 20, 2024

Adapt to Customer Preferences Embrace dietary trends like plant-based options, gluten-free dishes, or allergen-friendly meals. Use Technology to Stay Competitive Adopt digital menus, reservation apps, or online ordering systems. Catering to these preferences makes everyone feel welcome.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Cheetah

JANUARY 20, 2022

When the Covid-19 delivery boom took off, many restaurants shortened their menu in order to focus on their best, and most delivery-friendly, items. With fewer ingredients on the menu, less supplies need to be ordered and stored. This allows them to rely less on precise forecasting for each specific dish and more on average order count.

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Seasonal Menu Food Supply Allergens Food Order 148

Perfect Daily Grind

JUNE 21, 2020

Women are also more likely to try a new drink or food item, whereas men tend to have favourite drinks that they order again and again. If three people all order a hand brew, we use the SP9 three times and those three are much more likely to taste similar than three made by hand, or by three different staff members.”. Credit: Matt Lee.

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Café Consumer Goods Customer Experience Sustainability 179

360Training

JUNE 11, 2020

Cross-Contamination with Allergens. Allergens are proteins that cause an allergic reaction in some people. The most common food allergens are found in: Eggs. Allergens and chemicals can also linger. Before preparing an allergen-free order or touching any allergen-free equipment.

Allergens 78

Allergens Front of House Kitchen Safety Food Safety 78

Perfect Daily Grind

APRIL 2, 2020

It can be flavoured or fortified with vitamins and minerals in order to increase its nutritional value. Last year, Califia Farms and Silk all began creating their own oat milk in order to compete with already existing brands. square miles of land, and around 120 litres of water in order to be produced. .

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Beverage Food Order 2019 2017 205

The Restaurant Times

JANUARY 31, 2022

For instance, Corner Bakery Cafe decided to leverage the trend and began to offer an extensive list of low-calorie prepared-to-order breakfast, lunch, and dinner options to their guests. Include Allergen-Free Foods In The Menu. In other words, more and more consumers will be looking for allergen-free food items.

Allergens 83

Allergens Food Consumer Goods Point of Sale 83

Perfect Daily Grind

MARCH 1, 2020

A customer walks into your coffee shop and orders a cortado. With so many opinions on what a cortado is, there’s plenty of room for miscommunication – whether you want to order one, or serve it to customers. To simplify orders and pricing, coffee shops might move towards asking customers to describe their desired drink instead.

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Café White Paper Small Business Allergens 218

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. You place your order at the counter or kiosk, grab a number or buzzer, and typically receive your food at the counter. The order point is the counter or a self-ordering kiosk.

Fast Casual 130

Fast Casual Customer Service Customer Experience Fine Dining 130

The Rail

JANUARY 15, 2024

By Briana Hilton, Contributor Most Americans express how important visible cleanliness is, whether dining indoors (93%), outdoors (92%), or when ordering takeout (92%), according to a P&G Professional survey that highlighted sentiments and preferences surrounding cleanliness as the pandemic impacted perceptions of restaurants.

Kitchen Safety 130

Kitchen Safety Food Safety Allergens Food Supply 130

Squirrel Systems

APRIL 23, 2024

With tableside ordering, servers will spend less time running between tables and the kitchen and spend more time attending to guests. Many restaurants have taken advantage of tableside ordering with Squirrel Mobility for their operations to enhance the experience for guests and staff. Want to learn more?

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Ordering Mobile Ordering Allergens Webinar 52