Modern Restaurant Management

MARCH 27, 2024

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back.

Customer Service 475

Customer Service Loyalty Program Customer Experience Employee Relations 475

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.” Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves.

2020 307

2020 Restaurant Law Employee Relations Mobile Ordering 307

Modern Restaurant Management

OCTOBER 15, 2020

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Beyond unique creative, social media advertising can help your brand engage with new audiences.

Delivery 559

Delivery Social Media Loyalty Program Customer Service 559

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 532

Online Ordering Back of House Small Business Customer Service 532

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482

Menu Seasonal Menu Front of House Reference 482

The Rail

APRIL 14, 2025

A small company loan offers the funds required to reach a larger audience, whether via digital advertising , content marketing, social media interaction, or search engine optimization. While excellent content marketing presents your restaurant as an authority, paid advertising efforts on Google and social media create focused traffic.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

The Rail

OCTOBER 30, 2024

Alternatively, if employees use their own vehicles, you may need to implement a reimbursement policy, factoring in mileage, and wear and tear. Accident-related damages can also lead to significant expenses, mainly if the vehicle is involved in collisions while navigating urban environments.

Delivery 130

Delivery Food License Customer Service 130

Modern Restaurant Management

NOVEMBER 10, 2022

Advertising protection. Product liability insurance can help protect you from the cost of these product-related claims. General liability can also protect your business against claims associated with personal and advertising injury. Liquor liability insurance can protect your business from the cost of alcohol-related accidents.

Insurance 476

Insurance Food Truck Food Mobile Ordering 476

Modern Restaurant Management

APRIL 30, 2021

Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers. Prominently advertise your commitment to these safety and health guidelines in your social media page and website.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Social Hospitality: Restaurants

MAY 6, 2020

” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees. Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

NOVEMBER 14, 2019

What are some lessons you have learned along the way you could relate to someone just starting out in the restaurant industry? You used to have to hire an advertising agency to market to your customers. Today, your customers are your advertising agency on social media. How is tech incorporated into operations?

Social Media 362

Social Media Advertising Technology Dine-in 362

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Check employee schedules to ensure plans match reality.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

JULY 10, 2020

Frequency and repetition will help your advertisements get noticed. Ensure that your staff know the common signs and symptoms of COVID-19 so FOH staff can identify any ill guests, and staff can notify management if they or another employee are unwell Make sure you create, publish, and send the schedule to staff well in advance.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Restaurants should advertise what precautions they're taking to keep people safe. It’s a strong message to lean on today. Impressions are everything. Blaze Bullock, SEO Strategist, Blaze Digital Marketing.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

NOVEMBER 17, 2020

This is everything related to work. Because marketing isn’t just about advertising; it’s about patience. Managing employees isn’t just about directing them; it’s about inspiring them. We need to keep an eye on them so we can respond appropriately where we do have control. Operations.

Franchising 476

Franchising Franchise Operations Definition 476

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 451

2022 Food Supply Back of House Kitchen Safety 451

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. Be honest and transparent (but do not advertise it). When considering prices, it is important to know where the competition is priced, what they are offering and how busy they are. Check your competitor's pricing.

Pricing 492

Pricing Food Supply Seasonal Menu Menu 492

Modern Restaurant Management

AUGUST 17, 2020

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. ” Health of F&B employees and privacy rights.

2020 495

2020 Mobile Ordering Loyalty Program Food Safety 495

Modern Restaurant Management

MARCH 31, 2020

Develop a communication plan with your employees that includes up to date info on the virus and keep communication open and morale up. Similarly, the cost to reopen, such as new employee training and additional advertising, may all be considered part of the restoration.

Insurance 307

Insurance Government Employee Relations Small Business 307

7 Shifts

AUGUST 18, 2024

Cost of goods sold is the raw material cost of your beverages and food, and labor cost includes actual labor, employee benefits, payroll taxes, healthcare, and bonuses. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees.

License 370

License Equipment POS Food Supply 370

EATER

MAY 26, 2021

Tea rooms declared themselves with roadside signs, advertised in early guidebooks, and occasionally employed eye-catching mimetic designs like a giant steam-spouting rooftop coffee pot. A postcard in 1947 shows the tea room had nixed the gas pumps (or at least stopped advertising them). The Ashland Museum. weirsbeach.com.

Back of House 329

Back of House Advertising Travel Small Business 329

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 448

2021 Retail Online Ordering Loyalty Program 448

7 Shifts

JULY 1, 2024

Your business name will also appear on your marketing materials, staff uniforms, menu, social media accounts, and advertisements, so make sure it isn't too long or complicated. It also has other functions, such as manufacturing and importing tobacco and advertising and labeling alcohol.

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Holly Ozanne, Director of Public Relations at Venta Marketing. Reduce theft.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

7 Shifts

MAY 23, 2024

However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. If creating and running advertisements is not your forte, you can always outsource this service to freelancers specializing in digital marketing.

Point of Sale 221

Point of Sale Seasonal Menu Food Supply Cash Management 221

EATER

APRIL 21, 2022

But, for Wyman, who spoke to former Toll House employees as well as Wakefield’s daughter while researching The Great American Chocolate Chip Cookie Book , those kinds of slapdash accidents just don’t fit with Wakefield’s reputation for efficiency, attention to detail, and immaculate customer service.

Back of House 261

Back of House Point of Sale Employee Relations Take-out 261

Modern Restaurant Management

DECEMBER 28, 2023

A drive to create better working conditions and benefits for industry employees. Restaurant operators are focused on cost control and need easy-to-use technology for a better employee experience and more significant data-driven insights. To read the full James Beard Foundation 2023 Annual Industry Report, click here.

2024 476

2024 2023 Food Order 2013 476

EATER

SEPTEMBER 29, 2023

In the 1970s, the menus cross-pollinated; a Canadian menu from the time advertised grilled mahimahi as a “superb Hawaiian fish, treasured by gourmets the world over.” The options include nods to local tastes and ingredients: a sashimi platter, a Coco Aloha cocktail, meat cooked over local kiawe wood.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

Indoor Media

SEPTEMBER 23, 2020

However, if you can’t realistically have an employee sit and reply to incoming messages immediately, you should look at option #2. Looking for advertising programs that you can put on auto-pilot? Talk to an IndoorMedia Advertising Consultant today to learn more about our profitable, proven local advertising. First Name.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Goliath Consulting

JULY 21, 2019

Your restaurant’s brand includes everything from the logo and menu design, the interior atmosphere and aesthetic, organizational values, the quality, to the language used in advertising and promotions. This helps establish your brand in a way that is relatable to your customer and provides them with an overwhelming sense of value.

Employee Relations 186

Employee Relations Customer Service Customer Experience Email Marketing 186

Modern Restaurant Management

JANUARY 9, 2020

Southern Glazer’s encouraged its employees to vote and select three organizations from a pool of 10 deserving charities on VolunCheers Online, the Company’s enterprise-wide employee volunteering and giving portal. More than 25 percent of Southern Glazer’s 22,000 employees across the U.S.,

Fast Casual 283

Fast Casual Online Ordering Customer Service Employee Relations 283

Social Hospitality: Restaurants

MAY 6, 2020

” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees Yum Brands, parent to KFC, Taco Bell, Pizza Hut and The Habit Burger Grill, will give a bonus to all company-owned restaurant general managers.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. Check employee schedules to ensure plans match reality.

Management 195

Management Management Kitchen Safety Front of House 195