Modern Restaurant Management

MAY 15, 2024

While more than half (52 percent) list drive-thru as the ordering option they most often choose – in-restaurant dining popped to 22 percent, up from 17 percent when Xenial first asked the question in 2021. What do you hope restaurant operators take away from the results?

Mobile Ordering 88

Mobile Ordering Customer Service Customer Experience Technology 88

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

Fine Dining 189

Fine Dining Seasonal Menu Social Media 2022 189

7 Shifts

APRIL 3, 2023

Tips are an essential part of a restaurant worker's take-home pay. But in order to break free from tipping, it's going to take a bevy of restaurant operators willing to stick their neck out and make a change. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 The result?

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

7 Shifts

OCTOBER 28, 2021

Coronavirus did take first place as a concern in 2020, when the pandemic was front and center and still shutting down or modifying dine-in practices. Advertise where your candidates are. Much like it would be if you only listed your restaurant on Yelp or Google Maps and relied on your customers to find out about you.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

ChowNow

APRIL 18, 2022

Table tents are great for speaking to your best customers–the ones already dining at your restaurant. QR codes help smooth your diners’ path from reading the table tents to taking action. Simple to set up and use, QR codes on table tents give your diners something to do with their phones—after taking pictures of their meals, that is!

Online Ordering 78

Online Ordering Dine-in Ordering Download 78

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 1, 2023

The key here is in understanding the two types of advertising – traditional v. The key here is in understanding the two types of advertising – traditional v. Traditional job advertising allows you to have a fixed budget while using old job data to inform decisions as to where to post your jobs.

Hiring 189

Hiring 2023 Advertising Recruiting 189

Restaurant365

NOVEMBER 6, 2020

” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. ” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 391

Menu Seasonal Menu Front of House Café 391

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

APRIL 26, 2024

Payment Technologies as a Tool for Allergy-Friendly Dining New payment technologies are reducing the number of possible ‘points of failure’ throughout the process and let restaurants know exactly what their customers can and can't eat right when they order.

Dietary Restrictions 100

Dietary Restrictions Allergens Point of Sale Customer Experience 100

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. Check out Brett McHale's Wordstream blog on how to advertise local businesses on Facebook.

Social Media 197

Social Media Advertising Events Customer Experience 197

Modern Restaurant Management

OCTOBER 28, 2021

Improving air quality in restaurants can provide an economic benefit, as customers will feel more confident in dining out once more. With COVID-19 positive cases on the decline, restaurants can finally focus on getting customers back into dining rooms and promoting their dining experiences.

Front of House 175

Front of House Back of House Customer Experience Advertising 175

Modern Restaurant Management

DECEMBER 21, 2020

New independents will arise out of the ashes. The new wave of restaurateurs will learn from the recent crisis and will focus on sustainability of operations by leaning hard into delivery, take-home, curbside pick-up, contactless payment, and other enabling technology. Digital advertising will become high priority.

2021 191

2021 Email Marketing Online Ordering Advertising 191

7 Shifts

MAY 1, 2024

Record your sales daily One of the first steps you should take in your restaurant bookkeeping process is recording your sales daily, ensuring your accounting records are up to date. Regardless of how complex bookkeeping can look like in the beginning, understanding the basics is not an impossible task.

Cash Management 221

Cash Management Inventory Employee Relations Beverage 221

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service.

Email Marketing 203

Email Marketing Customer Service Website Management Customer Experience 203

Modern Restaurant Management

JULY 6, 2022

Substantial price hikes on restaurant menus are causing consumers to choose other options aside from eating or taking out, and a ‘tipping point’ is on the horizon where inflation will depress overall demand. Eating out and ordering less : As part of this overall cut in spending, consumers are simply dining out less.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Modern Restaurant Management

DECEMBER 16, 2020

QSR brands that quickly adapted television advertising campaigns with messaging to respond to the pandemic saw this strategy pay off with greater consumer engagement, according to EDO, an advertising insights and analytics company that specializes in search engagement.

Fast Casual 145

Fast Casual Advertising Casual Online Ordering 145

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. When you take these factors into consideration, you can find the customers most likely to be interested in your restaurant. Restaurant Type.

Marketing 196

Marketing Food Truck Fine Dining Fast Casual 196

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

AUGUST 14, 2023

Even the most successful food joints — their walls lined with James Beard Awards and Michelin stars — may struggle to fill their dining rooms. Let’s talk about the steps that restaurant owners can take to transform their business through branding. But where to start? Think about your own life.

Social Media 167

Social Media Book Customer Experience Design 167

The Restaurant Group

NOVEMBER 24, 2022

Experiential Dining Despite over two years of pandemic-induced slowdowns in dine-in traffic, unique dining experiences will continue to attract huge audiences. The trend is already in motion at Montreal’s Onoir (completely dark dining room) and various cat or other animal cafes.

2023 88

2023 Consumer Goods Advertising Customer Experience 88

Modern Restaurant Management

FEBRUARY 14, 2022

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Take home a copy of their menu, or take a picture if you can’t get a copy. And research is the lifeblood of a restaurant pitch to investors. Food Quality.

Transportation 230

Transportation Social Media Menu Pricing 230

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Check out these successful restaurant ideas. You can't start a restaurant without a plan.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

SEPTEMBER 24, 2020

Off-premise dining was already on-trend in the restaurant industry well before COVID-19. Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to the re-configuration efforts. Naturally Cut Out the Waste.

Coupons 238

Coupons Social Media 2025 Online Ordering 238

Indoor Media

DECEMBER 14, 2020

The warm weather meant a great boom for many restaurants and businesses, and outdoor dining helped a semblance of normalcy return to their sales. IndoorMedia has always focused on helping people grow their business through smart advertising, and right now, it’s more important than ever to invest in proven tactics.

Small Business 144

Small Business Social Media Coupons Advertising 144

Modern Restaurant Management

JUNE 29, 2020

I have seen firsthand how this is playing out. The one with the long wait was clearly taking the health of its patrons seriously through abundant signage and a clear process that respected social distancing measures. The other did not seem to be advertising a plan at all. Dine-in mobile ordering. The wait was 45 minutes.

Kitchen Safety 221

Kitchen Safety Customer Experience Website Management Mobile Ordering 221

7 Shifts

OCTOBER 22, 2019

Now, the restaurant has lines extending around the block with patrons waiting to taste—and take photos of—their food. Write out your 150-character bio using keywords you want associated with your brand. In a social media-heavy world, the visual appeal of a restaurant has become more important than ever.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Modern Restaurant Management

AUGUST 31, 2022

consumers are dining out less often. Gift cards are easily accessible, offering restaurants free advertising. According to the National Restaurant Association, restaurants are experiencing the most severe labor shortage in history, actually 70 percent higher than most industries. percent pre-pandemic employment levels.

Restaurant Law 208

Restaurant Law Fine Dining Point of Sale Customer Service 208

Modern Restaurant Management

MAY 14, 2020

With social distancing guidelines specifying six feet of distance between customers in essential businesses, and most states ordering stay-at-home and shelter-in-place mandates, many restaurants that previously focused only on exceptional dine-in experiences, or those that thrived on foot traffic, have been forced to shutter.

Customer Experience 223

Customer Experience Online Ordering Social Media Mobile Ordering 223

Modern Restaurant Management

JANUARY 24, 2023

Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. Big data analytics and Artificial Intelligence (AI) tools track your brand mentions across the web and reveal where your customers hang out. ORM gives you direct access to customer feedback.

Social Media 197

Social Media SEO Website Management Audits 197

Modern Restaurant Management

JANUARY 26, 2021

Whether it’s offering dining in, takeout or delivery, businesses are committed to keeping their employees safe and helping a cautious public feel more confident about eating out again. We’ll Take Those Menus for You. A Clean Slate. Giving People Space. This mechanism reduces napkin consumption by roughly 25 percent.

Kitchen Safety 203

Kitchen Safety Food Safety Dine-in Franchise 203

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Your plan should be comprehensive, well thought out, achievable, and consistent.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

MAY 15, 2023

I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely. He drew on his experience in fine dining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake! Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!),

2024 189

2024 2023 Food Order 2013 189