Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

JULY 18, 2025

According to PAR’s 2025 QSR Operational Index , loyalty transactions rose more than 30 percentage points in 2024. These programs fill seats in the short term but don’t build the kind of attachment that keeps guests coming back. But here’s the thing about predictable rewards: They train guests to wait for discounts.

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Loyalty Program Mobile Ordering Point of Sale Coupons 251

Modern Restaurant Management

JANUARY 3, 2025

What are some restaurant design trends you are seeing for 2025? For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. Among her design tips: Form Must Follow Function, Go Big in Little Ways and Design to Grow.

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Fast Casual 2025 Design Customer Experience 251

EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Seating Outdoor Dine-in Beverage 222

EATER

MAY 28, 2025

Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Seating Back of House 2025 Presentation 225

Future Food

NOVEMBER 27, 2024

Garaku, a kaiseki experience; Ibushi a robata restaurant; Omakase, eight-seat chef’s table experience; Five, a modern European/Japanese fusion menu; Whisky Thief bar; and Dear Florence patisserie. The Bristol in Sydney – newly renovated from its pub days.

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Hospitality 2025 Food Back of House 78

Perfect Daily Grind

JUNE 19, 2025

In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. Shipments in May 2025 totalled 149,000 tonnes valued at US $5,709/tonne, representing a 60.5% Vevey, Switzerland) Fri, 20 Jun – Washed Gesha receives highest bid of US $66/lb at 2025 CoE Nicaragua auction.

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2025 Café Events Sustainability 127

SpotOn

DECEMBER 3, 2024

SAN FRANCISCO — December 3, 2024 — As the restaurant industry continues to face mounting pressures from rising costs, shifting consumer behaviors and sentiment, and the growing complexity of technology, SpotOn , a leading restaurant software and payments provider, reveals its 2025 predictions for independent restaurants.

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2025 Point of Sale Technology 2024 98

Rocket Fuel

JANUARY 7, 2025

Now, as we enter 2025, I am excited to see them move more and faster into the real world. Thanks to AI, I am confident 2025 will be a year of progress on both fronts. The post AI and Quick-Service Restaurants: Why 2025 will be a year of innovation for QSRs appeared first on Delaget.

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2025 Innovation Customer Service Loyalty Program 52

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? If you want people to sit and enjoy their meals, you may set up additional seating options. The post How to Open a Deli in 2025: A Complete Step-by-Step Guide for Success first appeared on Lavu. Youre not alone. But success depends on more than just great sandwiches.

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2025 Employee Relations Tip Distribution POS 78

Lavu

JULY 18, 2025

Opening a restaurant in 2025 is exciting—but without a clear roadmap, it’s also risky. How many seats will your restaurant have? The number of seats will determine the number of guests and checks each day. Check out this tool from SmartDraw to turn your seating chart into a visual display for your restaurant’s business plan.

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2025 POS Small Business White Paper 78

Modern Restaurant Management

MAY 30, 2025

percent from 2025 to 2033 and reach US$ 345.6 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com. billion transactions and $67 billion in sales in 2024.

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Fast Casual Food Point of Sale Mobile Ordering 251

Lavu

JULY 4, 2025

In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%.

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2025 Technology Mobile Ordering Loyalty Program 60

Restaurant Business

JUNE 27, 2025

27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year. I’m more vision, creative, fly-by-the-seat-of-pants. By Lisa Jennings on Jun. Photo courtesy of Jeff's Bagel Run. Jeff Perera jokes that his bagel chain is the result of a love story. She’s on time.

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Fast Casual Franchise Franchising Leadership 166

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. By Lisa Jennings on Jun. Just drive-thru and pickup windows.

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Fast Casual Leadership Mobile Ordering Casual 154

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | The spinoff is just 1,500 square feet and will focus on takeout, though it also seats 65. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.

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Fast Casual Front of House Back of House Leadership 177

EATER

NOVEMBER 27, 2024

Thirty Nine Restaurant opened in 2021, closed for reconceptualization in 2023, and is slated to reopen in early 2025. The design blends cherry wood and Indigenous artwork with seating for 30 with a pivoting window wall designed by Tom Kundig that invites natural light and enhances the earthy, welcoming ambiance.

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Innovation Food Truck Seasonal Menu 2004 317

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

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Online Ordering Ordering Email Marketing Mobile Ordering 195

Perfect Daily Grind

JULY 14, 2025

With more seating and no service counter, it distances itself from the traditional fast-paced bar model, bringing us closer to our ideal of what a coffee space can be. It’s not just about coffee or food – it’s about memory, emotion, and perception.”

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Café Consumer Goods Education Agriculture 129

Lavu

JUNE 6, 2025

With so many options available in 2025, finding a solution that fits your restaurant’s unique needs is essential. Quicker payment and fewer errors mean that your customers can be seated, have their orders taken, and pay for their meal without all the headaches. How do I choose the best Restaurant POS system for my business?

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POS 2025 Point of Sale Cash Management 60

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use Outdoor Seating in Good Weather to Reduce Restaurant Utility Costs Nice weather can really help restaurants save money. Using outdoor seating during good weather helps them save on energy and utility bills.

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Loyalty Program Waste Recycling Inventory 78

The Restaurant Group

JANUARY 10, 2025

Whats trending in 2025? Practical Design Tips for Your Restaurant Seating Arrangement Your seating matters more than you think. Modular seating works wonders for flexibility. Theyre perfect for seasonal decor adaptations and offer fresh air and extra seating, boosting revenue. Ready to bring your vision to life?

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Design Outdoor Seating Customer Experience 78

Modern Restaurant Management

MARCH 11, 2025

The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Instead of simply trying to fit as many seats as possible into a space, the focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun.

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Fast Casual Leadership 2025 Loyalty Program 139

EATER

MARCH 12, 2025

How many of those restaurants pivoted to takeout or created outdoor seating? And over the past five years, many who have closed restaurants said they never recovered from COVID lockdowns, especially after Congress didnt replenish the Restaurant Revitalization Fund in 2022.

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2025 Back of House Front of House Kitchen Safety 211

EATER

MARCH 11, 2025

Cities eased permitting regulations, allowing restaurants to expand seating with outdoor dining sheds and transforming city streets into safer and more beautiful spaces. Plus it doesnt hurt to always have extra scallions for garnishing a plate of steamed eggs or Korean braised tofu.

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Food Supply Outdoor Food Order Food Safety 221

Perfect Daily Grind

JUNE 6, 2025

(New York City, New York, US) Tue, 3 Jun – Seoul will host the 2025 World AeroPress Championship in December. Seoul, South Korea) Tue, 3 Jun – Brazil’s 2025 robusta harvest may exceed estimates. Seoul, South Korea) Tue, 3 Jun – Brazil’s 2025 robusta harvest may exceed estimates. Production for 2025/26 is forecast at 11.3

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2025 Pricing Café Events 63

Restaurant Engine

JANUARY 8, 2025

Digital marketing is the key to your success in 2025. In this article, we look at 2025 digital marketing trends every restaurant owner needs to know. It can also help you offer customized customer experiences such as preferred seating arrangements and personalized greetings. Ultimately it encourages repeat visits.

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2025 Marketing Email Marketing Website Management 52

Perfect Daily Grind

JULY 11, 2025

Following widespread criticism of its implementation, the European Commission postponed the rollout to 30 December 2025 for large and medium-sized companies, and to 30 June 2026 for micro and small companies. Launched in January 2025, the licensed store scheme onboarded its third franchisee for the Midlands, aiming to open up to 15 cafés.

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2025 Café Workshop Events 90

Restaurant Business

JULY 1, 2025

01, 2025 Facebook Twitter LinkedIn Buffalo Wild Wings' limited-service offshoot opened 61 locations in 2024. Most of its sales are digital, though customers can order in person at the counter, and there is limited seating. It finished 2024 with 572 locations, and expects to open 59 to 64 restaurants in 2025. Sign up here.

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Fast Casual Leadership 2024 2025 166

Qu

MARCH 12, 2025

Get ready to take your quick-service restaurant to the next level in 2025 and beyond. Tableside Ordering Qu tableside ordering, a feature of Qus new Online Ordering system, speeds up the ordering process and reduces wait times by allowing guests to place personalized orders directly from their seats.

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Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Modern Restaurant Management

DECEMBER 13, 2024

As we look to 2025, a new wave of trends is already taking shape. But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served. But the real story of 2025 isn’t just about what’s on the plate; it’s about where and how food is served.

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2025 Dine-in Food Truck Outdoor 417

Squirrel Systems

MARCH 3, 2025

In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. In 2025, POS systems will continue to evolve with advanced features like integrated customer loyalty programs, order-ahead capabilities, and even insights to optimize menus and pricing.

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2025 Technology Operations Mobile Ordering 90

EATER

SEPTEMBER 20, 2023

In 1988, American Airlines saw that the proportion of empty seats on its planes fell from 15 percent to 3 percent when it made slight adjustments to ticket prices closer to when flights departed.

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Waste Pricing Airlines Food 343

Modern Restaurant Management

SEPTEMBER 27, 2024

A more optimistic economic future as uncertainty decreases Despite current woes, the food and beverage industry is optimistic about its future as predictions for 2025 suggest that concern about economic uncertainty will drop from 20 percent to 16 percent. early bird timeslot.

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Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

OCTOBER 18, 2019

We have set a target to save our customers $1bn by 2025, and this investment will accelerate our technology development and business development approach to help achieve this ambition.” A picturesque seasonal patio with seating for 36 overlooks the Mystic River under the lights of the Encore Boston Harbor sign.

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Waste Food Franchising Franchise 262

Perfect Daily Grind

MARCH 18, 2022

The coffee chain plans to install the Clover Vertica to all company-owned US locations by 2025. The 50-seat coffee shop in Culver City is the roaster’s third new location in the past six months. The new 101-seat café will open on 25 April. The facility is set to open in 2024 and will use 100% renewable energy by 2025.

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Pricing 2022 Webinar Social Media 167