Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. .” “A new audience arose during COVID, who recognize the value of delivery/takeaway from their local restaurant or favorite chain.

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Modern Restaurant Management

JUNE 30, 2021

Restaurant Revitalization Fund Replenishment Act Introduced : On June 8, 2021, a bipartisan group of Senators and U.S. Utah Microenterprise Home Kitchen Law Goes into Effect : On May 5, 2021, Utah’s microenterprise home kitchen law went into effect. Legislation. The act replaces previous regulations on the cottage food industry.

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Modern Restaurant Management

NOVEMBER 24, 2021

To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond. Wal-Mart, Fed-Ex and UPS have promised to increase operations in order to help address supply chain issues and bottlenecks. Labor Shortages. Equipment Shortage.

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Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. 78 percent of Canadians have ordered delivery within six months prior to the survey.

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Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. If they don’t, all ads after the pandemic ends will be about digital ordering and delivery. Marketing Strategy Will Adapt.

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Culinary Cues

JANUARY 8, 2021

Such is the case in 2021. So here is the good news: there will be ample opportunities in 2021 and beyond for chefs, cooks, managers, and service staff who recognize the immediacy of the challenge and the new skill set that will be required of successful players and leaders in the field.

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Modern Restaurant Management

DECEMBER 22, 2020

It's estimated that 100,000 restaurants have already closed because of the pandemic and there’s no doubt that we will continue to feel the effects of 2020 well into 2021. Take a NYC resident who has become a regular delivery patron of one of their favorite restaurants throughout the pandemic. However, not all hope is lost.

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Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

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2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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Modern Restaurant Management

JANUARY 15, 2021

Many full-service restaurant chains quickly pivoted to offer more off-premises services by turning parking lots into drive-thru stations, offering curbside pick-up, and enhancing delivery options. The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021."

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Modern Restaurant Management

DECEMBER 23, 2020

” In addition to the known changes the pandemic has brought, restaurants have also modified their take-out, pick up, and delivery options. Petersburg at the restaurant “Bodega,” an expansive operable glass window was used at the front façade to create an order/pick-up window.

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ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

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Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

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Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

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Modern Restaurant Management

AUGUST 6, 2021

restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. In fact, nearly 16,500 restaurant reopen in April 2021 just as restrictions began to start being lifted, according to recent data from. restaurant scene.

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Social Hospitality: Restaurants

FEBRUARY 25, 2021

In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Everything you do should funnel customers towards your mobile menu to encourage takeout orders. Pull up an online order form. Delivery Apps. Mobile Menus. Redirect to your website. Social Media.

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EATER

APRIL 30, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. In September 2020, amid COVID-related dine-in restrictions, Huang started using its kitchen for a delivery-only pop-up, selling a cross between Nashville hot chicken and Sichuan fried chicken.

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Modern Restaurant Management

MAY 5, 2021

The study also uncovers consumers’ QSR competitive positioning, brand preferences, delivery trends, and use of new technology. Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. California.

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Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. The take-out, order-in habits established through COVID-19 are likely to persist for at least the short-term future.

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Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Which brings us to the next point on deliveries. DELIVERY: Food deliveries have soared in the past couple of months. of total sales (4).

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Modern Restaurant Management

AUGUST 2, 2021

shared insight into customer payment transaction data indicating that the recovery of the full-service restaurant industry continued in the second quarter of 2021. Sales velocity is now +1 percent vs July 17 2021. Sales velocity is now +2 percent vs July 17, 2021. Sales velocity is now +2 percent vs July 17, 2021.

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Modern Restaurant Management

OCTOBER 26, 2021

Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. In fact, according to a report by Bluedot , 86 percent of respondents surveyed said they have ordered directly from a restaurant app since the start of the pandemic.

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Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

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Modern Restaurant Management

FEBRUARY 9, 2021

Outside of adapting new technologies to tackle ordering and delivery, one area that is evolving and showing great promise is in the war for talent. Restaurants adapting their labor models to utilize the gig-economy will prove essential in order to better compete and stay solvent in both the short and long term.

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Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. the pandemic only accelerated the growing trend toward takeout and delivery. In the U.S.,

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Modern Restaurant Management

JANUARY 27, 2021

Since many customers will be interested in ordering takeout this year, you can add your specialty menu on a landing page or directly on your website. Some people will be planning to order from their favorite restaurant for the holiday, but others might be looking for a new restaurant to try. Set menu deal for two. Make It Interactive.

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Specials 2021 Social Media Online Ordering 554

Modern Restaurant Management

JANUARY 31, 2022

In December 2021, average check was up 22 percent compared to the same period in 2019 and sales were up eight percent, according to Revenue Management Solutions, which released sales, traffic and average check trends for QSR restaurants in December 2021. According to the U.S. percent, surpassing full-service increases of 5.9

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Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Off-Premise Purchases Will Continue to Dominate.

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Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. Aside from marketing, a significant portion of the restaurant experience today is nailing the customer’s online order journey.

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Online Ordering Social Media Coupons Advertising 539

Modern Restaurant Management

JANUARY 4, 2023

Despite inflation taking its toll, many people are continuing to prioritize and enjoy the convenience of takeaway and food delivery with recent Deliverect data revealing that more people are purchasing delivery orders today than they were before the recent increase in the cost of living. percent for the year ending in October.

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Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Home Delivery, Contactless Society, Increased Remote Work and the Gen-Z Digital Generation. million since the start of the pandemic.

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Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. ” consumers had other concerns, ranking price fourth behind long wait times, order inaccuracy and poor customer service.

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Modern Restaurant Management

OCTOBER 20, 2021

Nearly three-fourths of respondents reported using the channel at least 1x weekly, a slight decline from May 2021. Takeout and delivery also have remained constant since May 2021 — 66 percent used takeout at least one time weekly, and 52 percent used delivery. Why Breakfast Is Back. see below).

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Modern Restaurant Management

DECEMBER 30, 2021

Despite labor shortages, QR codes and digital ordering and payment relieve some of the burden by ensuring teams don’t have to be everywhere at once. Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same.

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Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

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Modern Restaurant Management

NOVEMBER 13, 2020

Florida’s minimum wage rate is currently, $8.56, and will increase to $10 an hour in September 2021. However, the Senate has not begun the process of considering the stimulus package, and news reports suggest that they may not take this issue up until 2021. The law will go into effect on January 1, 2021.

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Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm.

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