THE 2021 CHEF SKILL SET

Culinary Cues

Such is the case in 2021. So here is the good news: there will be ample opportunities in 2021 and beyond for chefs, cooks, managers, and service staff who recognize the immediacy of the challenge and the new skill set that will be required of successful players and leaders in the field.

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The American Restaurant 2022 (Post Pandemic)

Culinary Cues

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe.

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A CHEF’S MANIFESTO – 2021

Culinary Cues

You can’t order, organize, plan, cook the food, plate the dishes, and deliver everything to a waiting guest – so one of your primary tasks must be to properly train and provide the necessary tools for others in your organization to attend to the details and bring about customer satisfaction.

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Successful Restaurants Leverage Their Digital Ordering Channels

Modern Restaurant Management

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 Robust Digital Ordering Is Your Key to Success.

A Masterclass in Restaurant Digital Transformation

Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team

Behaviorists say it takes 21 days to solidify a habit. 365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits. At the center of these habits is the digital world: online ordering, advertising, booking, reviewing, etc. It will become essential for restaurants to create omni-channel experiences for customers, and to market them effectively. Join Jay Coldren and his team in this masterclass to learn the tactics for dominating the digital restaurant sphere.

6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Everything you do should funnel customers towards your mobile menu to encourage takeout orders. Pull up an online order form.

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Ways Restaurants Can Encourage Direct Ordering

Modern Restaurant Management

” With months of experience under their belt, many restaurants have established their own takeout ordering system. Most modern POS services make it easy to set up an online ordering form that integrates with the rest of your operations.

MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Spring 2021 Key Findings.

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What's the future for delivery and online ordering in 2021?

Deliverect

Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What we saw less of was the fun stuff like robotic cooks and waiters, AI-powered ordering systems, and drone delivery, as the industry focussed on getting through a tough year.

What's the future for delivery and online ordering in 2021?

Deliverect

Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What we saw less of was the fun stuff like robotic cooks and waiters, AI-powered ordering systems, and drone delivery, as the industry focussed on getting through a tough year.

2021 Restaurant Insurance Outlook

Modern Restaurant Management

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “On the other hand, fast food, or any delivery food, is going to still have a banner year in 2021.” The U.S.

Insight Into the Post-Pandemic Restaurant

This pandemic has brought permanent changes to the market and consumer behavior. But like all things, the crisis will pass, and people will start to explore how to resume normal activities. It’s crucial to ensure that your restaurant is ready to adjust and kick-start once the pandemic has passed. Here’s how to adjust your business model in order to get your restaurant back on track.

How Order Ahead Restaurants Can Stave Off a Lackluster Experience

Modern Restaurant Management

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.

How Restaurants Can Remain Competitive in 2021

7 Shifts

We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now.

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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Those that are continuing to prosper had their technological house in order prior to the pandemic. Our outlook for 2021 is optimistic.

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Digitally Transforming the Restaurant Industry with No-Contact, Self-Ordering and Payment Technologies

Modern Restaurant Management

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order.

Long Live Digital Dining: How Consumers’ Appetite for Mobile Apps and Online Ordering Will Continue

Modern Restaurant Management

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food.

Protecting Revenue and Profitability During Unexpected Times

As the COVID-19 restrictions ease restaurants need strategies to adapt to crises in order to remain in business and protect profitability. The 2 ways of ensuring survival are protecting revenue and reducing costs. And the right technology can help. Read on to find out how.

Be Nimble, Be Quick: What Consumers Want in 2021

Modern Restaurant Management

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. 68 percent already know their order before they pull into the drive-thru lane.

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MRM Research Roundup: Mid-June 2021 Edition

Modern Restaurant Management

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021.

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March/April 2021 Legal Update

Modern Restaurant Management

California Passes COVID-19 Supplemental Sick Leave : On March 19, 2021, California Governor Gavin Newsom signed Senate Bill 95 providing a new form of COVID-19 related paid sick leave for many California workers. The law will remain in effect through September 30, 2021. Pooja S.

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5 tactics for restaurant success in 2021

ChowNow

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic.

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Contactless Ordering Isn’t Going Anywhere — Here’s How to Make the Most of It

Modern Restaurant Management

The pandemic has created unprecedented demand for online ordering platforms. As a result, restaurants that have historically relied on in-person dining have either scrambled to create their own food ordering apps or have leaned on third-party services to do it for them.

MRM Research Roundup: Mid-May 2021 Edition

Modern Restaurant Management

Compared to six months ago, there has been an increase in frequency of consumers ordering take out/ delivery, with 39 percent order more than three times in the last two weeks. percent) over the year to March 2021. percent over the next ten years (2021 to 2031).

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Four Ways the Pandemic Changed the Restaurant Industry that Won’t Change Back

Sante

A 4-Part Weekly Series by Buyers Edge Platform: Part 2 Technology in the Food Ordering Experience From kiosks, QR codes Continue Reading. April 2021 Management Food Ordering Foodservice Pandemic Restaurants Technology

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Restaurants in Renaissance: A Guide to Recovery in 2021

Modern Restaurant Management

Managers should keep in mind that their employees' morale is a direct reflection of work conditions and in order to keep a happy staff, they must know what changes, if any, could make the work environment more comfortable for everyone.

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What to Consider When Purchasing a Point of Sale Solution for Your Restaurant

Consumer preferences have shifted from what is trendiest to what is safest. They are looking for ordering and fulfillment options on a greater scale than ever before. The solution? A comprehensive restaurant point of sale (POS) system that helps owners gain actionable insight, master efficient operations, and become more competitive.

Order Up! Offer Financial-Based Incentives to Tackle Staffing Challenges 

Modern Restaurant Management

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. Interviews with potential employees are being scheduled, but no-shows are the norm.

We’re rocketing! 30M orders, 1B in GMV & a Series C funding of $65 million!

Deliverect

Last week we reached 30 million orders processed across our 30 markets around the world. I’ve been embedded in the restaurant industry from a young age, so I am acutely aware of the often-slim margins and the fundamental need to maintain superior customer service in order to stay afloat.

How to Set Up Online Ordering for Restaurants

7 Shifts

If you weren’t thinking that much about online ordering before, you definitely are now. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur?

How Customer Loyalty Programs Can Supercharge Your Restaurant in 2021

Goliath Consulting

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user.

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Who’s Your Customer? How Understanding Your Customer Improves Brand Experience and Loyalty

Speaker: Hope Neiman, Chief Marketing Officer of Tillster

With increased visibility into customer behavior, brands are well-equipped to leverage their technology and create a seamless experience to increase sales and brand loyalty. Join Hope Neiman, Chief Marketing Officer of Tillster, to discuss how restaurants can create customized and seamless brand experiences that their consumers desire.

Five Ways for Restaurants to Make Valentine’s Day Special in 2021

Modern Restaurant Management

According to SlickText’s “2021 Share the Love Survey,” 34 percent of respondents said their biggest Valentine’s Day spend will be at restaurants and 46 percent are prioritizing spending money at local businesses. Some ideas: Percentage discount off the total order.

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F&B Trends for 2021

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. is a preview of the trends and practices that will shape the hospitality industry in 2021.

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MRM Research Roundup: Mid-January 2021 Edition

Modern Restaurant Management

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. To get a sense of how sit-down restaurants are faring to start 2021, foot traffic analytics firm Placer.ai

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Best Ways to Set Up a Successful Food Truck Delivery Service in 2021

Cheetah

Which brings us to the question: Is starting a food truck in 2021 still a good idea? Food trucks in 2021 can be a lifeline for existing restaurants hit by Covid-19 or a low-cost alternative for first-time food entrepreneurs looking to start a new business. Reading Time: 5 minutes.

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Dive Into Your Inventory Data (and Add Substantial Profits to Your Bottom Line)

Speaker: Ian Foster, Sculpture Hospitality Regional Director West Coast

In this seminar, Ian Foster will discuss the basics of inventory management, including tips on how to get inventory right and how to evaluate your food and pour costs. Ian will examine the best ordering practices from our clients. Finally, he’ll share some case studies showing how well designed inventory control can uncover hidden losses from over-pouring and lost sales that will result in several thousand dollars of extra profit every month.

Tech Initiatives that Will Help Restaurant Industry Grow in 2021

The Restaurant Group

will use food apps by the end of 2021. Let’s look at the essential tech advancements that can reshape the restaurant sector for good in 2021: Delivery Apps for Online Ordering. You can expect more advancement in the order preference of food delivery apps.

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9 Best Guest In-Room Tablets for Hotels (2021)

2ndKitchen

View and order room service with plenty of options for add-ons. SuitePads in-room tablet is a winner of the 2021 Hotel Tech Report’s Hotel Tech Awards, and allows hotel guests to access their directory, control their television, and order room service all from a centralized interface.

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How Customer Loyalty Programs Can Supercharge Your Restaurant in 2021

Goliath Consulting

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user.

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Restaurants with Online Ordering Achieve Success

Focus POS

5 Ways Restaurants with Online Ordering are More Successful. . Due to the pandemic, businesses across all industries have implemented online ordering capabilities in order to keep business booming despite in-house capacity limits or even complete shutdowns.

Restaurant Design Trends for 2021

Modern Restaurant Management

Petersburg at the restaurant “Bodega,” an expansive operable glass window was used at the front façade to create an order/pick-up window. Design Operations EMPAD EMPAD Architecture & Design Chef Chris Ponte Chris Culbertson Sean Barber 2021 Restaurant design trends

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