Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. times the average monthly payroll costs during a specific period (calendar year 2019 for most). $10 Employee Retention Credit. the maximum per-employee credit is $5,000).

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

AUGUST 31, 2021

That includes anything from closely monitoring how much is served to any single guest, doing thorough background checks on security guards and other staff, keeping all liquor-associated certifications current, and providing written protocols to employees to ensure policies are understood and carried out in accordance with the rules.

Bar 482

Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

JANUARY 9, 2023

“The restaurant industry is ending the year in an environment that’s the most typical since 2019,” said Hudson Riehle, senior vice president of Research for the National Restaurant Association. 92 percent of operators say food costs are a significant challenge. 50 percent of operators expect to make less profit in 2023.

2023 352

2023 Employee Relations Small Business Food Supply 352

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

OCTOBER 15, 2020

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Launching and scaling delivery involves a lot of moving parts. Putting it All Together.

Delivery 558

Delivery Social Media Loyalty Program Customer Service 558

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves. Litigation. Legislation.

2020 305

2020 Restaurant Law Employee Relations Mobile Ordering 305

Modern Restaurant Management

MARCH 30, 2020

Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits. To qualify, the restaurant must have been in operation on January 31, 2020 and have 500 employees or less.

Employee Relations 499

Employee Relations 2020 Restaurant Law Small Business 499

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

DECEMBER 26, 2019

During construction, longtime technology integrator and friend of Hani, Jose Rivas of Integrity Wire Solutions was brought onto the job to handle the video source installation and source broadcasting before The Old Plank’s grand opening in May, 2019. music, sports, and other audio/video (AV) entertainment) on the fly. The Results.

Sports 295

Sports Employee Relations Back of House Sourcing 295

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

JUNE 4, 2021

And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. ” DeliverThat Expansion. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. to its menu.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. We can easily apply Dickens profound human summary to the state of the restaurant industry today. Yep, it certainly seems like the worst of times even in the face of business optimism.

Guest Recovery 450

Guest Recovery Front of House Employee Relations Food Truck 450

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

NOVEMBER 26, 2019

The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. Under AB 5, the ABC Test likely says no, those individuals are actually employees of the food delivery app companies. All good things an employee should have, right?

2019 268

2019 Employee Relations Restaurant Law Food Order 268

Modern Restaurant Management

MARCH 24, 2021

Additionally, the customer experience of services like DoorDash is heavily tailored for end-users — but not necessarily as well-developed for restaurants themselves; managing the services can be difficult, although that’s getting better. Co-created with Burma Inc., it’s relatively simple to execute.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 21, 2020

A thorough investigation serves several purposes: It can allow the employer to stop harassment and properly discipline a harasser, prepare the employer to respond to an EEOC investigation, deter harassing behavior in other employees, show aggrieved employees that their complaints are taken seriously, and more. Retaliation Exposure.

Employee Relations 342

Employee Relations 2015 Restaurant Law 2019 342

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

EATER

DECEMBER 16, 2021

Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. In early 2019 these efforts gained steam with a series of New York Times exposés on food delivery companies such as DoorDash. It was very exhausting.”

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. Argentinian test kitchen manager Gaby Melian’s only solo video on YouTube is of her making her family’s empanada recipe. The feeling of being slotted into a niche is all too familiar for Martinez. I am not your maman!)”.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations. New COO at Fuzzy's.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

7 Shifts

FEBRUARY 11, 2020

Rising minimum wage, the Seattle Secure Scheduling Ordinance, and other city-specific laws mean Seattle’s restaurateurs need to spend more time—and money—on scheduling and staff management to ensure compliance and avoid thousands (or even millions) of dollars in fines. per hour for employers with more than 500 employees worldwide.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

SEPTEMBER 23, 2020

At the end of 2019, the restaurant industry was booming. That includes any previous liquidity steps taken and your management of any government assistance you received. Employees are a key asset to survival during the pandemic. Retain Human Capital and Ensure Your Business Will Be Set for Future Success.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Whether employees want to grow to run a $2 million business and oversee a team of 30 people or want to be the best team member they can be, Taco Bell offers something for everyone.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

APRIL 20, 2020

.™” with an initial donation, aiming to raise $125,000+ for Children of Restaurant Employees (CORE), a nonprofit that assists the families of service industry members navigating life-altering circumstances. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). based 7shifts users.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450