Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. billion from the same period in 2019. billion from the same period in 2019. Alcohol To-Go Will Expand.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

FOH 364

FOH Online Ordering Delivery Food Supply 364

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Technological advances are helping pave a path towards a more widely accessible food service landscape – both in-person and online. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 222

Technology Innovation Restaurant Law Customer Service 222

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. They want to give good service. The Panelists.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The law went into effect on January 1, 2020. Litigation. Legislation.

2020 118

2020 Restaurant Law Employee Relations Mobile Ordering 118

Modern Restaurant Management

OCTOBER 12, 2023

Both legacy restaurants and newer establishments can agree that the literal cost of doing business from payment processing can severely hamper revenue growth from the first sale. Restaurants must carefully choose their payment processing partners and payment methods to minimize these costs. business owners an added $1.2

Audits 177

Audits Restaurant Law 2012 Customer Service 177

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

Restaurant Law 189

Restaurant Law Document Insurance Hiring 189

Modern Restaurant Management

JANUARY 28, 2024

However, data breaches can happen to restaurant chains and small eateries alike. Restaurants can reduce the risk of cyber attacks by taking these proactive measures: Make sure your restaurant is Payment Card Industry (PCI) certified. “Dear Customer”) and threats regarding your financial accounts (i.e.

Loyalty Program 98

Loyalty Program Small Business Insurance 2024 98

Modern Restaurant Management

NOVEMBER 26, 2019

Unfortunately, as AB 5 progresses, the restaurant industry may also find itself on a losing side. Under AB 5, there are exemptions from the ABC Test for certain occupations, industries, and service providers (for example, dentists, doctors, lawyers, referral agencies, and construction subcontractors, among others). Background on AB 5.

2019 134

2019 Employee Relations Restaurant Law Food Order 134

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

Front of House 90

Front of House Back of House Customer Service Restaurant Law 90

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

EATER

JUNE 5, 2020

Many restaurants have long given police officers preferential treatment. On July 4, 2019, Tempe, Arizona police officers were outraged. In recent years, cops were denied service at an Arby’s in Florida , and at a Whataburger in Texas, where an employee refused to serve them because she said cops had beaten up her boyfriend.

Serving 141

Serving Uniforms Restaurant Law Customer Service 141

Modern Restaurant Management

JUNE 22, 2020

Typically made of legumes, vegetable and assorted grains, these “meat substitutes” are now popular in grocery stores, as well as fast-food restaurants and even fine dining establishments. In October of 2019, U.S. House of Representatives members Roger Marshall (R-Kan.) House of Representatives members Roger Marshall (R-Kan.)

Point of Sale 177

Point of Sale 2019 Food Supply Restaurant Law 177

EATER

JANUARY 21, 2021

As the pandemic limited access to restaurants and the government dragged — and continues to drag — on providing financial support for small businesses, consumers were given few options outside of takeout and delivery to eat a meal that they didn’t cook themselves. Delivery apps hurt restaurants.

Delivery 124

Delivery Customer Service Food Order Online Ordering 124

Modern Restaurant Management

APRIL 3, 2020

” Who could imagine the same could be said of smelly, dirty, used-up restaurant grease? billion pounds of used cooking oil is generated annually from restaurants and other foodservice businesses. A garage sale’s success depends on the saying, “one person’s trash is another’s treasure.”

Recycling 218

Recycling Uniforms Restaurant Law Government 218

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Fast food reigns supreme.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. and provinces in Canada) have already increased their restaurant minimum wage and tipped minimum wage in the past few years. Will the Rising Restaurant Minimum Wage Affect Me? In the U.S.,

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S.

Hospitality 179

Hospitality Food Consumer Goods Point of Sale 179

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. Disrupters and the Silicon Valley Effect.

Mobile Ordering 106

Mobile Ordering Customer Service Food Order Online Ordering 106

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 189

2020 Influencer Point of Sale Food Safety 189

MBB Hospitality

APRIL 25, 2019

It’s one thing to start a restaurant business , but it’s an entirely different monster to sustain it and make it grow. This business growth guide is designed to help restaurant owners achieve the next level of development for their food venture. 8 Techniques to Grow Your Restaurant Business in 2019. Revisit your branding.

2019 40

2019 Social Media Point of Sale Restaurant Law 40

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 192

2020 Mobile Ordering Point of Sale Fast Casual 192

Modern Restaurant Management

JANUARY 8, 2020

By now, most restaurants have become familiar with Title III compliance when it comes to modifying facilities and procedures – enabling disabled patrons to have equal access to goods and services. Restaurants, however, may not have considered whether their websites are equally accessible under ADA Title III.

Mobile Ordering 166

Mobile Ordering Restaurant Law Online Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 30, 2020

Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18

2020 207

2020 Merchandise Retail Point of Sale 207

Restaurant365

JUNE 26, 2020

While many American businesses have been impacted by COVID-19, the restaurant industry is among those hit hardest. In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. As your restaurant responds to the effects of COVID-19, you need to optimize your restaurant payroll percentage. Your restaurant payroll cost is not fixed and may fluctuate with sales. What is restaurant payroll percentage?

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As the clear platform leader in the restaurant space, we are excited to use this investment to extend our capabilities and drive a bigger impact for the restaurant industry.”

Sports 147

Sports Point of Sale Entertainment Customer Experience 147

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Restaurant year-over-year sales growth was weak during December.

2020 108

2020 Point of Sale Online Ordering Consumer Goods 108

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. The pandemic forced shutdowns at tens of thousands of restaurants across the country. In turn, many consumers tried options like food delivery services and click-and-collect for the first time.

Mobile Ordering 98

Mobile Ordering Online Ordering Customer Service Food Order 98

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 194

2020 Fast Casual Point of Sale Online Ordering 194

The Restaurant Times

JANUARY 23, 2022

The catering industry includes companies that provide individual event-based food services. In 2019, catering companies in the US earned $11 billion in revenue 2019. This will depend on the local laws concerning the catering businesses and zoning regulations. . Steps To Start A Catering Business In The USA.

Catering 75

Catering License Insurance Food Supply 75

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193