Modern Restaurant Management

SEPTEMBER 30, 2020

This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. How Comfortable are Diners? The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. each day, explains Freeman.

Front of House 245

Front of House Reservations Fine Dining Back of House 245

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 22, 2019

In a previous article on brand development [link to 2019-09 REDCAP Refine your restaurant's brand with these 3 questions], I challenged you to identify what your brand delivers beyond a perfectly prepared meal. Host a monthly, in-house interview with a local hero or celebrity, record it, and share it on your website.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

EATER

SEPTEMBER 11, 2024

Margins are tighter than ever as restaurants try to balance higher costs of rent and ingredients, reservation site fees and insurance premiums , and paying fair wages, all while trying to keep prices at a level customers will actually pay. We recommend new places with caveats. The food was great,” we say, “but.” Was it worth it?

Pricing 363

Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. JPMorgan Chase found the median small business holds 27 cash buffer days in reserve.

Cash Management 251

Cash Management Equipment Front of House Small Business 251

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. NLRB Issues Joint-Employer Ruling.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

NOVEMBER 3, 2021

When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind? If you're like most restaurateurs it's things like theft (both time and material), lawsuits, spoilage, or staff turnover. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving 517

Serving White Paper Food Recycling 517

EATER

MAY 31, 2023

As of 2019, there are just over 150,000 permanent residents, who work in a mix of agriculture, fisheries, aerospace, biotech, and renewable energy. As of 2019, there are just over 150,000 permanent residents, who work in a mix of agriculture, fisheries, aerospace, biotech, and renewable energy.

Front of House 246

Front of House Back of House Hotels Seasonal Menu 246

EATER

MAY 3, 2022

In 2019, Buffett earned $50 million and ranked 57th on the Forbes list of highest-paid celebrities , before dropping off the list in 2020. Margaritaville” may be Buffett’s only number-one hit, but Margaritaville is a kingdom, and Buffett, its laid-back king. Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt.

Back of House 246

Back of House Front of House Dine-in 2019 246

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

NOVEMBER 1, 2022

Mom-and-pop restaurants are thriving after the pandemic, “the personal connections [the customer] has made with the staff and other diners keep him coming back,” according to one reporter. In 2021, I worked in a restaurant that promoted itself as the future of dining. But what does it mean for workers?

Mobile Ordering 328

Mobile Ordering Customer Service Food Order Online Ordering 328

EATER

SEPTEMBER 3, 2020

The U-pick apple farm and maker of Brooklyn Cider House cider sits just outside the small village of New Paltz, New York, about 80 miles north of New York City and halfway to Albany. There was even a socially distanced Fourth of July pig roast on its sprawling outdoor pavilion. It made nearby places like New Paltz safer too.

Outdoor 246

Outdoor Travel Small Business Social Media 246

7 Shifts

OCTOBER 2, 2019

To learn more about restaurant management, read [Guide] Restaurant Management Tips & Tactics: 2019 Field Guide. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

EATER

AUGUST 10, 2022

Somewhere between “Dora the Explorer” and “No Reservations,” Sarah Thomas’s book series “Kalamata’s Kitchen” introduces kids to global cultures through food In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sarah Thomas, author of Kalamata’s Kitchen.

Book 246

Book Food Back of House Food Order 246

EATER

NOVEMBER 23, 2021

The capital, Boise, has led the boom (with a surge in housing prices to match), as remote workers migrated east from the Bay Area and the Pacific Northwest in search of more space, cheaper rent, and a quieter lifestyle. New residents brought infusions of cash and interest, but they’re building on the area’s endearing underlying character.

Vineyard 284

Vineyard Hotels Back of House Front of House 284

EATER

DECEMBER 7, 2022

Whistler experienced a boom in Japanese tourism in the ’80s, and though the groups in matching neon outfits headed back to Japan in the early ’90s after the decline of the yen, they left behind a standard of excellence in the town’s sushi restaurants, which have only multiplied since. The glow of nightlife in Whistler.

Seasonal Menu 240

Seasonal Menu Hotels Tourism Back of House 240

Modern Restaurant Management

JANUARY 9, 2020

This edition of MRM News Bites features Yum! Brands and The Habit, Chase and DoorDash, Waitr, Local Foods, C3 Signature, Pudu Tech, Southern Glazer's, Voodoo Doughnut, The Friendship Café and Digital Signage Expo. Beefing Up with Habit Acquisition. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Brands, Inc.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

EATER

SEPTEMBER 10, 2020

A post shared by Meal Mantra (@mantrameal) on Jan 25, 2019 at 4:47pm PST. Anu, granddaughter of tandoori innovator Kundan Lal Gujral , adapted her recipes to incorporate fresh, New England-grown ingredients, and their lemongrass and galangal-infused Goan Curry won a Sofi Award in 2019, the same year their revenues hit $60,000.

Food 212

Food Catering Small Business Retail 212

Restaurant Clicks

NOVEMBER 13, 2021

City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu.

Back of House 135

Back of House Reservations Fine Dining Online Ordering 135

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

EATER

DECEMBER 6, 2021

Checkerboarding” dates to the mid 1800s, when Navajos were forced onto reservation lands and assigned individual plots for subsistence farming, while other parcels were sold to railroad companies and private citizens. I have made and lost a lot of money trading piñon,” he says.

Retail 301

Retail Point of Sale Small Business 2020 301

Modern Restaurant Management

DECEMBER 13, 2019

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Restaurant Clicks

OCTOBER 14, 2021

Josephine House Hillside Farmacy Jacoby’s Restaurant & Mercantile Launderette Bird Bird Biscuit Paperboy Suerte Mattie’s The Cavalier Snooze Magnolia Cafe Better Half Coffee & Cocktails June’s All Day Counter Cafe El Naranjo Banger’s Elizabeth Street Cafe Café No Sé La Condesa. Josephine House.

Online Ordering 143

Online Ordering Back of House Seasonal Menu Reservations 143

Restaurant Clicks

NOVEMBER 1, 2021

Mahogany Prime Steakhouse PRHYME: Downtown Steakhouse Blue Stone Restaurant McGill’s Ruth’s Chris Steak House Jamil’s Fleming’s Prime Steakhouse & Wine Bar Spudder Polo Grill LongHorn Steakhouse Saltgrass Steak House Texas de Brazil. Make a Reservation. Make a Reservation.

Front of House 121

Front of House Fine Dining Website Management Back of House 121

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Super Bowl Sunday is one of the most important days for restaurants across the United States. This means big business for restaurants, and a surge in customers and sales.

Specials 195

Specials 2023 Social Media Email Marketing 195

Cheetah

JUNE 14, 2021

Profit margins would almost certainly shrink as businesses would be forced to reduce opening hours, eliminate tables, make guests wait or even push back reopening altogether. That explains why they are quitting in droves or not coming back to work after being laid-off. To get workers back, restaurants will have to make a real change.

BOH 148

BOH Back of House Front of House Employee Relations 148

Restaurant Clicks

DECEMBER 4, 2021

Make a Reservation. If you have been to New York, you’ve most likely noticed that most offices are located along the prominent and renowned streets. Similarly, most bars in Harlem are dotted along the famous avenues. If you are on the hunt for the best bars in the city, this guide is just for you. I thought so. Order Online.

Bar 133

Bar Front of House Online Ordering Back of House 133

Restaurant Clicks

OCTOBER 12, 2021

Make a Reservation. Make a Reservation. From classic American soul food to wood-fired Italian dishes and much more, the tapestry of flavors found in Harlem’s restaurants is rich indeed. Patrons sit at the outdoor cafe of The Red Rooster restaurant in the neighborhood of Harlem in New York. Best Restaurants in Harlem.

Online Ordering 128

Online Ordering Reservations Food Order Seasonal Menu 128

Restaurant Clicks

NOVEMBER 23, 2021

While that’s all very true, you’re holding yourself back if you think that’s all Houston has to offer. While that’s all very true, you’re holding yourself back if you think that’s all Houston has to offer. State of Grace calls back to earlier days of Texas. State of Grace calls back to earlier days of Texas.

Website Management 129

Website Management Reservations Seasonal Menu Online Ordering 129

The Wine Knitter

OCTOBER 22, 2021

There are pumpkins to carve, costumes to make, parties to plan, and of course, let’s not forget scary haunted houses, spooky trails, and ghost tours! There are pumpkins to carve, costumes to make, parties to plan, and of course, let’s not forget scary haunted houses, spooky trails, and ghost tours!

Vineyard 127

Vineyard Front of House 2019 2008 127

Restaurant Clicks

AUGUST 9, 2021

Nan Zhou Hand Drawn Noodle House Sang Kee Noodle House Terakawa Ramen Nom Nom Ramen Yamitsuki Poke Burri Cheu Fishtown Neighborhood Ramen Hiro Ramen Tomo Sushi and Ramen Aki Nom Nom Sushi Hajimaru Ramen Ramen Bar Morimoto. Nan Zhou Hand Drawn Noodle House. Sang Kee Noodle House. All hail the house of noodles!

Online Ordering 78

Online Ordering Website Management Seasonal Menu Back of House 78