Modern Restaurant Management

FEBRUARY 7, 2025

Half of all restaurant operators report that off-premises sales now account for a larger proportion of their revenue compared with 2019. At the same time, takeout is favored for its speed and flexibility, with over half of consumers, including 67 percent of Gen Z and 64 percent of millennials, considering it essential.

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Definition Loyalty Program 2025 Fine Dining 282

Modern Restaurant Management

AUGUST 2, 2021

The comparable week in 2020 (to July 25), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Across all states, value velocity remains strongly positive compared to last year, with all key states now ahead of 2019. Sales velocity is now +34 percent vs July 27, 2019. California.

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2021 Point of Sale 2019 Equipment 450

Modern Restaurant Management

OCTOBER 1, 2020

seconds compared to 255 seconds in 2019. 2019: Dunkin’, Carl’s Jr., 2020: Chick-fil-A, McDonald’s, Arby’s, Burger King, Dunkin’ 2019: Chick-fil-A, Burger King, Wendy’s, Arby’s McDonald’s. 2019: Chick-fil-A, Taco Bell, Wendy's, Arby’s, Dunkin’ Taste.

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2020 2019 Mobile Ordering Customer Service 450

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 And wow, does this young generation have some incredible spending power! billion in spending by others.

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Marketing Social Media Influencer Fast Casual 523

Modern Restaurant Management

MARCH 6, 2020

2019 was the year of convenience in the restaurant business. 2019 was the year of customer convenience, and 2020 will be the year of customer satisfaction. 2019 was the year of customer convenience, and 2020 will be the year of customer satisfaction—satisfaction obtained by taking what you do today and doing it better.

2020 515

2020 Coaching Front of House Customer Service 515

Modern Restaurant Management

FEBRUARY 24, 2020

Sixty percent of restaurants saw their labor costs increase in 2019 and 50 percent of respondents expect their labor costs to rise in 2020 and beyond, according to a survey of more than 1,000 restaurant managers, owners, and executives across North America conducted by 7shifts.

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Management Management Restaurant Law 2020 493

Modern Restaurant Management

SEPTEMBER 15, 2021

The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +35 percent higher than the same time last year in the week to September 4 and +25 percent against the equivalent week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 12, 2022

CGA’s latest BeverageTrak data reveals that seasonal trends over the last weeks of 2021 loosely mirrored those seen in 2019 – with a strong build up to Christmas followed by a decline in the week immediately before December 25. When compared with 2019, restaurants sold six percent more cards overall. compared with $32.03

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 8, 2020

times the average monthly payroll costs during a specific period (calendar year 2019 for most). $10 Eligibility measures are calculated each calendar quarter, and once the employer's gross receipts exceed 80 percent of a comparable quarter in 2019, the employer, at the end of that quarter, would no longer qualify for the credit.

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Employee Relations 2019 Small Business 2018 524

Modern Restaurant Management

APRIL 15, 2021

In 2019, the hospitality industry found it exceedingly difficult to staff our properties. unemployment rate for March was six percent so, in theory, there are many more people available to work than in 2019. We blamed the extraordinarily low unemployment rate of 3.6 But where are they?

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Social Media Training Recruiting 2019 531

Modern Restaurant Management

DECEMBER 11, 2020

In 2019, The Insight Partners, a research firm, estimated that the global RTD alcoholic beverage market would reach $40 million in 2027 from $26 million in 2018. percent in 2019, and 8.5 v took off. The pandemic has only made RTDs even more popular. Tequila is the up-and-coming favorite among consumers worldwide. percent in the U.S.

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Beverage 2021 2013 Social Media 520

Modern Restaurant Management

FEBRUARY 17, 2025

The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor.

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Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 486

EATER

MAY 28, 2025

Increase in daily guest count from 2019: 31 percent, with a similar increase in sales revenue On closing Bastille When the pandemic hit, some [of our] restaurants lent to the [new operating conditions] much easier than others in terms of going takeout-only or outdoor-only.

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Modern Restaurant Management

DECEMBER 20, 2021

OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S. from 2019 to 2020. Yet, it turns out that wave was more of a tsunami of change since it doesn’t seem like pre-COVID preferences are coming back anytime soon. in the online food delivery sector. Landing Pages.

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Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

EATER

MAY 14, 2025

The restaurant, with its then-$55 and -$80 tasting menus, was a food-media darling: In 2019, it earned a Michelin star and topped the Los Angeles Times 101 Best Restaurants list. Kato , according to co-owner and wine director Ryan Bailey Where: Los Angeles The growth: Jon Yao opened Kato in an LA strip mall in 2016 as a tiny operation.

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Seating Outdoor Dine-in Beverage 232

Modern Restaurant Management

FEBRUARY 17, 2025

The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor.

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Hospitality Food Supply Seasonal Menu 2025 221

Modern Restaurant Management

MARCH 23, 2021

The National Chicken Counci l also mentioned that 2020 saw a seven-percent rise in the number of chicken wing servings from restaurants compared to 2019. This means less chicken is being produced causing restaurant operators to quickly find alternatives to the popular bird. Demand for To-Go.

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2019 2020 Magazine Consumer Goods 493

Modern Restaurant Management

FEBRUARY 17, 2021

percent when compared to 2019 sales. QSRs, the service type that was best positioned to weather the pandemic due to its emphasis on takeout and drive-thrus, nearly matched its 2019 sales, realizing more than 96 percent of the number of cards sold in that year – a nearly negligible decline when compared to other restaurant segments.

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2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

AUGUST 3, 2021

the average monthly payroll of the company during either 2020 or 2019. Key qualification requirements for the second round of PPP funding include: Eligible businesses must have experienced a 25 percent reduction in revenue in one quarter of 2020 (1st, 2nd, 3rd, 4th) over the same quarter in 2019. average monthly payroll.

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Small Business 2019 2020 Operations 547

Modern Restaurant Management

JULY 15, 2020

In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes. Top Foods of 2020. chili: 228 percent more popular.

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2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

MAY 31, 2023

Cooks have enjoyed substantially larger pay increases in the post-pandemic years compared to chefs (18 and seven percent respectively from 2019 to 2022), reversing an almost decade-long trend that saw a growing pay gap between the two categories. Employment of fast food and counter workers was down 17 percent compared to 2019.

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2019 2022 Beverage 2023 419

Modern Restaurant Management

OCTOBER 28, 2022

have reduced their operating hours since 2019, according to a survey by Dataessential. The firm examined the operating hours for hundreds of thousands of locations across two time periods: October 2019 and October 2022., percent reduced their operating hours since 2019, while just 19.8 percent in 2019. finding that 58.6

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2019 2022 Operations Marketing 409

Modern Restaurant Management

OCTOBER 16, 2020

percent above 2019 levels for the equivalent Tuesday. Yet, compared to National Coffee Day 2019, which took place on a Sunday last year, visits were down 10.0 percent year over year that Tuesday compared to the same day in 2019, and down 37.9 September 29th was a good day for Dunkin Donuts, according to Placer.ai.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

SEPTEMBER 27, 2022

The report found that in 2019, 2021, and 2022, visits to the chains spiked in correlation with the releases. percent compared to 2019’s numbers, too. percent during that same period compared to 2019. And foot traffic increased with each subsequent comparison, indicating that fall menus grew in popularity from year to year.

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Seasonal Menu 2019 2022 2021 433

Modern Restaurant Management

SEPTEMBER 1, 2021

The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again.

2021 612

2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

FEBRUARY 26, 2020

On September 27, 2019, Dr. Susan Mayne, director of the FDA’s Center for Food Safety and Applied Nutrition (CFSAN), said the FDA is “close” to proposing its new definition for “healthy” labeling claims on food products.

Definition 522

Definition Food Safety 2019 Reference 522

Modern Restaurant Management

FEBRUARY 9, 2021

The incoming administration has made it clear that increasing the minimum wage is a priority— It’s highly probable that the federal minimum wage will be increased across the board as part of forthcoming relief packages, supported by a 2019 Congressional report showcased that if the federal minimum wage increased to $15 per hour it would (..)

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2021 Hiring Technology Social Media 600

Modern Restaurant Management

NOVEMBER 24, 2020

In fact, the industry had a turnover rate of 75 percent in 2019 and this trend was aggravated in 2020 by the pandemic. Explore areas where you can purchase supplies in bulk to cut long-term costs, consider raising prices where it makes sense, and work to improve discounts and payment terms with your suppliers. Hire the Right People.

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Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

JUNE 8, 2022

In late May, the National Restaurant Association held its first trade show since 2019 in Chicago. If I had introduced the idea of adding robots to my clients’ operations in 2019, I would have had zero interest. It was so great to see old friends, make new friends and see how far the industry has advanced since the last show.

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2019 Technology Equipment Hospitality 520

Modern Restaurant Management

OCTOBER 16, 2023

restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. That’s roughly 72,000 fewer than in 2019. The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

MARCH 31, 2022

Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019. What do guests want from QSRs now and how is that changing? Great question. Attention is the new currency, and no empathy will be felt from the guest's perspective if the experience has not evolved since the world reopened.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

EATER

OCTOBER 29, 2024

Along the way, Brooklyn-born Korean American chef Edward Kyun Lee slowly but surely differentiates himself through poignant and evocative confessionals that feel like excerpts cut directly from his 2019 memoir Buttermilk Graffiti.

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Social Media Fine Dining Influencer Food Order 290

Modern Restaurant Management

FEBRUARY 16, 2021

billion from the same period in 2019. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion in revenue from April through September of 2020—compared with $2.5

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

JULY 19, 2021

Labor markets were tight in the years prior to the pandemic, with nearly a million restaurant and hospitality jobs going unfilled as recently as 2019 , when Forbes sounded the alarm that “the ultimate service industry is experiencing epic problems in finding people to work.”

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