Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

APRIL 1, 2021

For example, 55 percent of customers are willing to pay an additional 10 percent in fees and 82 percent are willing to wait 10 percent longer for their orders from a platform that offers better working conditions. Forty-five percentof independent restaurant customers’monthly food spend is on orders placed online.

2021 111

2021 2025 Mobile Ordering Online Ordering 111

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 136

2019 Mobile Ordering Online Ordering Customer Experience 136

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs. .

Franchise 136

Franchise Franchising Loyalty Program Kitchen Safety 136

KaTom

JUNE 25, 2020

Restaurants these days rely more heavily on single-use utensils, and not just for to-go orders. This operational change is at odds with an ongoing environmentally conscious push to eliminate the use of plastic straws that, by 2018, had already ushered in city-wide bans across the country and calls for biodegradable alternatives.

White Paper 102

White Paper Front of House Compost Mobile Ordering 102

Perfect Daily Grind

APRIL 8, 2022

The 2018 Slovakian Coffee in Good Spirits champion also placed second in the 2021 Coffee Masters. In 2021, WCR partnered with 241 companies and individuals to establish sustainable coffee programmes in 9 origin countries. Mobile ordering app Orda partners with DoorDash. Here are this week’s stories. Mon, 4 Apr.

Pricing 119

Pricing 2022 2021 Recycling 119

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 111

2019 Compost Mobile Ordering Point of Sale 111

Modern Restaurant Management

JUNE 14, 2020

Both of us have a firm belief that only businesses with high-quality and profitable growth will sustain in our sector. My vision was to transform the delivery and pick-up ordering experience. For the 2019 financial year, Grubhub had 23 million active customers, recorded 180 million orders, GMV of $5.9 billion and revenues of $1.3

Food Safety 148

Food Safety Loyalty Program Kitchen Safety Online Ordering 148

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. percent decrease from 2018 amid the ongoing trade war but still the second-highest year on record. In reality, Order for Pickup offers wait times up to 2.4X

Mobile Ordering 108

Mobile Ordering Online Ordering Point of Sale POS 108

Kounta

JANUARY 9, 2020

Consumers are growing increasingly conscious of sustainability. Sustainability will not be contained in people’s households but it will play a part in shaping their lifestyles, such as informing where they choose to wine and dine. Trend 2: Green goes mainstream — zero waste movement will influence dining habits.

Hospitality 98

Hospitality Cash Management Influencer POS 98

EATER

DECEMBER 16, 2021

In 2018, the efforts of unions and worker organizations led to the Supreme Court of California issuing a landmark decision in the case Dynamex Operations West, Inc. For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. Vianne once delivered a Starbucks order to one well-known celebrity.

Back of House 141

Back of House Employee Relations Delivery Mobile Ordering 141

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 140

Online Ordering Customer Service Seasonal Menu Food Order 140

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 179

2020 Fast Casual Point of Sale Online Ordering 179

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 140

Fast Casual Casual Menu Mobile Ordering 140

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes. Leading a Fair Kitchen.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. “Which is why loyalty is more critical than ever in this sector,” noted Passikoff.

2021 129

2021 Point of Sale Guest Recovery Travel 129

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 111

Catering Mobile Ordering Customer Service Leadership 111

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 139

Kitchen Safety Online Ordering Food Safety Point of Sale 139

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. Ray Reddy, CEO and co-founder of mobile pickup app Ritual.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Deliverect

JANUARY 7, 2020

Founded in Barcelona in 2018, Food Haven is one of Spain’s most ambitious and innovative cloud kitchens. People are becoming more and more inclined to use food delivery apps and online ordering. We believe delivery costs will end up being extremely low due to the high volume of orders (i.e.

Delivery 101

Delivery Food Online Ordering Food Order 101

Modern Restaurant Management

OCTOBER 15, 2019

percent (the first quarter of 2018 at -0.05 Same-store sales growth is expected to continue to be sluggish during the fourth quarter given the softening economic conditions and the fact that the fourth quarter of 2018 was the strongest in terms of same-store sales with 1.4 percent sales growth can be considered essentially flat).

2019 75

2019 Point of Sale Small Business Consumer Goods 75

Modern Restaurant Management

FEBRUARY 4, 2020

He succeeds Frances Allen, Boston Market’s CEO since 2018, who is departing for a new venture. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. The first 100 guests to place an order either online or in person at the new River North location will get free Lettuce Wraps for a year.

Online Ordering 111

Online Ordering Hospitality Leadership Design 111

Modern Restaurant Management

JUNE 19, 2020

“With Relish’s delivery options, our employees can order and enjoy food from restaurants they love without leaving the building. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.” xtraCHEF’s mobile app (available on iPhone and Android devices),?as immediately?begin

Food Safety 125

Food Safety Customer Experience Website Management Employee Relations 125

Modern Restaurant Management

MARCH 11, 2020

TWO HENS is a specialty delivery-only brand offering all-day breakfast prepared in scratch kitchens serving farm fresh eggs, the finest quality fresh produce, breads, meats, and sustainable fair-trade coffee. Set up and launch of each TWO HENS on third-party delivery platforms. .

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

The Food Corridor

MAY 10, 2021

In 2018, Brooking Economic Development Corporation received a USDA Rural Business Development grant of $91,025 to create a commercial kitchen and implement a technical assistance program to support local entrepreneurs. And with the increased funding amounts, your odds are better than ever. Brookings, South Dakota (Rural Development).

Agriculture 98

Agriculture Food Kitchen Safety Education 98

EATER

JULY 6, 2022

Eighteen former workers at the Stone Barns Center for Food & Agriculture allege dysfunction in the livestock program at America’s most famous regenerative farm “This isn’t a joke,” police told the Daily Voice , a hyperlocal news site in Westchester County, New York, on August 30, 2018. “We Pseudonyms are denoted with asterisks.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. In 2018 she became the first solo woman to win Grand Cochon, a national whole hog cook-off. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. Sedgwick St.,

Allergens 125

Allergens Kitchen Safety Guest Recovery Customer Service 125

Modern Restaurant Management

MAY 5, 2020

" Cheetah offers transparent pricing to consumers, independent restaurants and small businesses with next-day, contactless delivery for orders placed through its mobile application. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.

Guest Recovery 108

Guest Recovery Food Safety Loyalty Program Point of Sale 108

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 89

Waste Food Leadership Customer Service 89

EATER

FEBRUARY 23, 2021

The prevailing image of an enslaved Black person is that of someone laboring in the fields or being ordered around the big house, but American slavery built and sustained pretty much every aspect of this American life. There’s no kind of upward or lateral mobility through the brand portfolio,” says Jackson-Beckham.

Brewery 142

Brewery Consumer Goods Mobile Ordering Advertising 142

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Taco Bell Sustainable Packaging. Tipton joined Paris Baguette in October 2018 where he served as Vice President of Operations and COO.

Franchise 117

Franchise Franchising Fast Casual Leadership 117

EATER

FEBRUARY 10, 2021

The pandemic, a growing need for its services, and the city government’s failed response to the crisis have forced the soup kitchen to rethink not just its model, but its mission in order to keep feeding people Just two blocks off Monument Square in Portland, Maine, downhill from the public library, sits a squat, gray flatiron building.

Kitchen Safety 116

Kitchen Safety Back of House Food Safety Dine-in 116

Modern Restaurant Management

OCTOBER 14, 2019

Native Foods appointed Carin Stutz as the new chief executive officer for the plant-based restaurant group where she will focus on supporting sustainable growth for Native Food’s 13 restaurant locations in California, Oregon, Colorado and Chicago. Stutz Joins Native Foods. Carin Stutz. ” NPD QSR Study, 2019).

Food Order 71

Food Order Retail Customer Experience Innovation 71

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186