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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. A VoIP receptionist can handle all customer queries quickly. You can also produce comprehensive yet actionable reports. The industry never stands still.

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How Restaurants Can Remain Competitive in 2021

7 Shifts

Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it. By embracing these new consumer habits, and utilizing new tech, independent restaurants have all of the tools they need to stay competitive in this rapidly shifting restaurant landscape.

2021 370
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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. this year was all about finger foods, with many indulging in items best enjoyed without utensils, like mozzarella sticks, wings, pepperoni pizza, and chips & queso.

2024 185
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Top 10 Field Service Management Software for 2024

Sling

Depending on the complexity of the FSM software you choose, the app may provide such tools as: Dispatch Scheduling Task management Inventory management Time tracking Communication Any one of these components may make your work life easier, but all of them together may help you revolutionize the way your business runs.

2024 78
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Restaurants Can Optimize Revenue with Pay By Text

Modern Restaurant Management

Today’s Happy Hour Special: Paying By Text Message. Recent industry studies have reported that 63 percent of restaurant consumers prefer to order delivery directly from restaurants, mostly due to the excessive customer fees associated with third party ordering apps.

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Improving Restaurant Inventory Management to Beat Rising Food Prices

Restaurant365

Especially during a labor shortage, your restaurant business can still implement weekly inventory tracking for special items. Ingredients may all have different periods of peak freshness. Build Flexibility into Your Menu for Daily Specials and New Dishes. Extend your restaurant inventory’s shelf life.

Inventory 148
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4th of July Specials for Restaurants: Promotions and Ideas for 2021

Touch Bistro

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. Equipment and Technology.

Specials 111