Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 8, 2020

Many restaurant owners and workers are feeling helpless and at a loss for what to do next. In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. ." and how they can best reach you.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

Modern Restaurant Management

JULY 7, 2020

While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment. Trust and perception are already eroded, so small measures are not on the menu.

Delivery 517

Delivery Social Media Online Ordering Restaurant Law 517

Modern Restaurant Management

JUNE 22, 2021

Laws and regulations for Ghost Kitchens are the focus of this episode of The Main Course as host Barbara Castiglia speaks with Brett Buterick, Esq. First is the acceptance and use of third-party delivery apps like GrubHub and Uber Eats and second is the increase in social media marketing that allows brands to develop an online following.

Social Media 448

Social Media Restaurant Law Technology Delivery 448

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. History of Tipping: How did gratuity become integral to our restaurant culture? an hour ($4.03

Presentation 486

Presentation Restaurant Law Tip Distribution Back of House 486

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. Keeping a restaurant in business, let alone the top of mind during this crisis requires getting innovative.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

Modern Restaurant Management

JUNE 24, 2024

The Freelance Isn’t Free Act (FIFA) represents a significant shift in labor law, providing new protections for freelance workers across New York state. This law requires written contracts for freelance engagements worth $800 or more or lasting longer than 120 days. Anti-retaliation protections.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

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Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery.

Marketing 508

Marketing Email Marketing Loyalty Program Point of Sale 508

Modern Restaurant Management

FEBRUARY 18, 2021

The COVID-19 pandemic has reshaped the way restaurants do business. The second lockdown, together with the first (occurring in areas throughout the country in the second quarter of 2020), has helped accelerate a new restaurant business model—the ghost kitchen. Are you wondering what laws apply to this business model?

License 503

License Restaurant Law Franchising Franchise 503

Culinary Cues

DECEMBER 12, 2021

The trials and tribulations associated with the restaurant business are many – it is not an endeavor for the faint of heart. Every chef, and for that matter every professional cook hoping to one day become a chef, MUST understand the business component of operating a restaurant.

Restaurant Law 470

Restaurant Law Education Definition Social Media 470

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. If allowable by law, run gas to the area to fuel heaters. How much should a restaurant invest in outdoor dining necessities? Set seating times.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Culinary Cues

MARCH 3, 2024

There are plenty of examples of real teams in sports, business, music, the military, law enforcement, medicine, and those kitchens where success is a given. The restaurant industry has plenty of scars and too many examples of groupism behavior, but my sense is that this is still the exception and not the rule.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Running a restaurant can be validating, exciting, and thrilling all at once. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Dram shop law. Fire Coverage.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? As food recalls continue, it’s wise for restaurants to review their recall protocols.

Food Safety 472

Food Safety Social Media Food Supply Allergens 472

EATER

JUNE 2, 2020

Condado Tacos is an Ohio-based Mexican restaurant chain with nearly 20 locations across the Rust Belt. to find that the restaurant had received an unusually large last-minute order for 500 tacos, and were informed by management that it was for law enforcement. On Monday, Widdowson says they arrived for their shift at 2 p.m.

Ordering 364

Ordering Social Media Restaurant Law Food Order 364

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going. Are you overstaffed on slow days?

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Culinary Cues

APRIL 3, 2020

I have always been a believer in the reality of Murphy’s Law: “If something is left to go wrong – it will.” Here are some examples of scenarios to plan for: [] PEOPLE ARE AFRAID TO BE IN A RESTAURANT WITH CROWDS. Assuming that it can’t happen to you is at best naïve, and at worst – tragic.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

Modern Restaurant Management

APRIL 2, 2021

Pho MPH will soon be opening a second location in Austin, thanks in part, to technology that enabled the restaurant to accomplish the pandemic pivot. Prior to restaurant lockdowns in March 2020, the establishment received the majority of its business through dine-in customers. ”

Online Ordering 504

Online Ordering Website Management Social Media Customer Service 504

ChowNow

MARCH 7, 2025

Restaurants collect a ton of customer data. Why You Should Be Using Customer Data to Grow Your Restaurant Customer data can look like just a list of names, numbers, and order histories, but when looked at more closely, it reveals patterns, preferences, and opportunities to make stronger connections with your guests.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Restaurant Business

JUNE 20, 2024

Live sports streaming is a popular offering in many bars and restaurants, and the temptation for operators to simply log in using a personal account can be big—it’s saves money, it’s easier to remember the password, they already have the account set up, and so on.

Sports 252

Sports Restaurant Law Fine Dining Social Media 252

7 Shifts

AUGUST 27, 2021

Even as the availability of vaccines has allowed many restaurants to reopen fully, we are still far away from a world where restaurants can operate in a “post-COVID” mentality without some degree of restrictions. Texas and Iowa have similar laws, but only for businesses that receive government grants or funding (such as PPP loans).

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

7 Shifts

SEPTEMBER 9, 2024

over the past decade, keeping employees in restaurants has become increasingly difficult. However, attracting high-quality restaurant employees goes beyond just filling open positions. Some restaurant staff may prefer fewer hours to accommodate school or family, while others might be looking for full-time work with a steady income.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2023 2025 Loyalty Program 251

EATER

JUNE 5, 2020

Many restaurants have long given police officers preferential treatment. The officers left, but quickly took to social media asking people to “ DUMP STARBUCKS ” as “making the request at all was offensive.” That law enforcement could be disrespected in public was shocking to many, most of all the officers involved.

Serving 359

Serving Uniforms Restaurant Law Customer Service 359

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Culinary Cues

JUNE 1, 2020

It is true of mayors, governors, Congressional members, presidents, law enforcement, and judges, just as it is of those in the clergy, and the classroom. On the micro level, let’s look at the restaurant industry, an industry that is truly in a crisis situation. That chef owned fine dining restaurant is in jeopardy.

Leadership 80

Leadership Supplies Guest Recovery Small Business 80

Goliath Consulting

JANUARY 20, 2023

Restaurants have been a staple for many couples celebrating Valentine’s Day together. According to researchers, Valentine’s Day is the second busiest holiday for restaurants, with about 25% of Americans dining out. 1 Valentine’s Day is the best time to create promotions to help increase your restaurant’s profit.

Social Media 195

Social Media Restaurant Law Events 2022 195