Modern Restaurant Management

JANUARY 22, 2021

Not only are marketers in the restaurant space facing the fallout of the pandemic, they are dealing with the implications of ever-increasing privacy concerns. The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Let me walk through a few of these changes.

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Modern Restaurant Management

DECEMBER 1, 2020

Consider Your Customer’s Safety and Privacy. To reduce the risk of a privacy breach, restaurants can opt for text-to-join loyalty programs that are both entirely touch-free and require little to no identifying information. Below, we’ll explore three steps to building relationships and an effective customer loyalty program.

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Modern Restaurant Management

OCTOBER 15, 2024

The Illinois Biometric Information Privacy Act (“BIPA”), 740 ILCS 14/1, et seq.—a —a statute regulating the collection of certain biometric data—has been a major driver of class action litigation in Illinois for nearly ten years. The constant evolution of technology is no doubt to credit.

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Modern Restaurant Management

NOVEMBER 13, 2020

California Increases Consumer Privacy Protections : California voters passed Proposition 24, which will increase consumer privacy protections in the state and impose new requirements for certain businesses. The law amends and expands the California Consumer Privacy Act of 2018 (“CCPA”).

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Modern Restaurant Management

MAY 27, 2025

Data privacy attorneys generally recommend that restaurants be forthright with affected customers while being careful not to make statements that could create additional liability. Restaurants thrive on customer trust, making transparency essential following a breach. However, this must be balanced against legal considerations.

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Modern Restaurant Management

JULY 19, 2023

Data Privacy and Cyber Attacks As a shared virtual space reliant on interoperability and portability of data, the metaverse collects massive amounts of highly personal information. From the outset, franchisors should design their services to address applicable data privacy, security, and government access laws.

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EATER

NOVEMBER 12, 2024

A lot of that has to do with the fact that many people just don’t understand breastfeeding — they view it in a sexual context, or just don’t see what’s wrong with asking a woman to feed her child in the privacy of a bathroom stall.

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Modern Restaurant Management

JUNE 3, 2025

If the use of data feels too invasive or overly tailored, it can create a sense of discomfort or make customers feel like their privacy is being violated. While personalization can make customers feel valued and understood, it’s important to strike the right balance.

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Modern Restaurant Management

MARCH 24, 2025

The state governments are trying to define their data privacy laws. Restaurants don’t always have rights to their own data. The federal government is trying to regulate AI, while they learn about it. As restaurants become more dependent on digital, cybersecurity is a growing concern. Change is difficult.

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Modern Restaurant Management

FEBRUARY 23, 2022

Given where the world is going in privacy restrictions, you’ll need to enhance your presence when it comes to tracking without cookies. Learn more about how to use cookieless tracking in the age of increasing privacy when it comes to data collection in the visual deep dive below.

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EATER

FEBRUARY 27, 2025

Many folks may not care whether or not their favorite fast-food chain has their data for a lot of customers, the trade-off between privacy and convenience is acceptable. Theyre using these subtle psychological mechanisms that the consumer may or may not even realize.

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Modern Restaurant Management

JANUARY 15, 2025

These regulations and standards, aimed at protecting cardholder data from theft and fraud, include data privacy laws, consumer security laws, payment network policies, and more. Streamline Compliance Restaurants, like any business handling credit card transactions, must adhere to regulations and requirements for securing payment data.

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Modern Restaurant Management

AUGUST 18, 2021

Partitions are a good way to offer your customers privacy while creating an extra layer of style and dimension to the room. Use glass if you want your guests to have privacy but still allow them to feel like they are part of the overall experience of your establishment. Create Partitions.

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Modern Restaurant Management

FEBRUARY 20, 2023

In fact my own company’s research has shown that more than 40 percent of restaurant operators use third-party data to guide their marketing plans, but new privacy laws will begin to significantly limit this type of data use.

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Modern Restaurant Management

JULY 2, 2020

So as business owners continue to adopt and embrace these new payment models they need to do so with the protections to ensure the privacy of customer payment card data and remain in compliance with industry standards like the Payment Card Industry Data Security Standard (PCI DSS).

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ChowNow

MARCH 7, 2025

Be transparent : Let customers know how you collect and use their data, whether through a privacy policy or a simple disclosure at sign-up. Use data to enhancenot invadecustomer experiences : Personalization is great, but dont overdo it to the point where customers feel their privacy is compromised.

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Modern Restaurant Management

MARCH 13, 2024

The responsible implementation of robotics involves considering the impact on employment, privacy, and customer experience. Balancing technological advancements with the need for personal service is key to maintaining a connection with diners. It is essential to ensure that technology complements rather than replaces human workers.

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Modern Restaurant Management

AUGUST 10, 2021

Customers revel in the privacy and freedom afforded by these devices and tend to select more items. With customers being served faster it is possible to accept more orders, increasing a restaurant’s daily revenue. Self-ordering kiosks are also known to generate orders up to 30% higher in value than orders placed in person.

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Modern Restaurant Management

MARCH 10, 2020

The solution allows guests to securely insert chip-enabled cards and complete other payment functions, including auto-calculating the tip, splitting the bill, and issuing email receipts from the convenience and privacy of their table.

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Modern Restaurant Management

MARCH 2, 2022

On the other hand, background noise helps protect speech privacy. In an open room, speech privacy requires background noise. Each restaurant must strike a noise balance between speech intelligibility and privacy. It masks adjacent sound, preventing speech from being distinguishable at a certain distance.

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Modern Restaurant Management

OCTOBER 11, 2023

Although hurdles remain around security, privacy and difficulties with accents, voice technology could be utilised across a range of sectors, including hospitality. The difference is that users don’t need to go into an app and press buttons to initiate payments; they simply prompt the device using a voice command.

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Modern Restaurant Management

OCTOBER 10, 2023

Prioritizing Data Security and Privacy Safeguarding the security and confidentiality of customer information is of utmost importance when data breaches are widespread. With omnipresent smartphones, a well-optimized mobile app can act as a constant touchpoint, reminding users of the rewards awaiting them and driving frequent visits.

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Modern Restaurant Management

MARCH 10, 2021

As part of their general information about their COVID-19 protocols, that’s fine – but everyone should remember that confidentiality and privacy requirements mean sharing the status of individual workers is out of bounds.

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Modern Restaurant Management

AUGUST 20, 2024

" Plans include using the system for marketing and forecasting with an emphasis on guest needs and privacy. "Engaging AI should not be feared but embraced as a tool that can provide significant benefits when applied thoughtfully and strategically." "We fully respect GDPR laws, and all customer data will be anonymized.

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Modern Restaurant Management

DECEMBER 26, 2023

Data Privacy and Security – With increasing reliance on digital systems, data privacy and security will become paramount. Establishments will face increasing pressure to adopt sustainable practices, reduce food waste, and offer eco-friendly menu options to meet consumer demands.

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Modern Restaurant Management

SEPTEMBER 28, 2023

The privacy and non-rushed environment of a kiosk can encourage customers to explore the menu more thoroughly, leading to increased add-ons and upgrades. Kiosks also provide a platform for upselling and cross-selling – Shake Shack found that within the first quarter, the introduction of kiosks had doubled their sales.

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Modern Restaurant Management

AUGUST 26, 2021

To protect users’ privacy but also ensure the safest dining experiences for all visitors, your check-in experience could start with a question on whether or not the patron is vaccinated and, based on their response, put them into the appropriate queue for tables.

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Restaurant Business

JUNE 13, 2025

Trending Leadership Taco Johns, Bobbys Burgers and more executive movement Operations Week in Review: Din Tai Fung’s jaw-dropping AUVs, Krispy Kreme exits Insomnia, Starbucks operations Financing A look at Din Tai Fungs eye-popping average unit volumes More from our partners Ask an attorney: Navigating I-9s and E-verify The RATIONAL iVario consolidates (..)

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Restaurant Technology Guys

JANUARY 31, 2021

Join Jeremy and Hans where they talk about privacy policies and how to keep your restaurant and your customers safe. 107 – Managing Privacy Policy with Hans From Termageddon appeared first on Restaurant Technology Guys. While a bit of an interesting name, the team at Termageddon does a great job of helping protect your business.

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Modern Restaurant Management

JUNE 30, 2021

Customer Data Platforms (CDP) and marketing automation driven by machine-learning, with a focus on data security and privacy from the start, are key enablers of personalization. Building the capabilities to support personalization will allow for greater agility in developing strong customer relationships.

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Modern Restaurant Management

APRIL 18, 2025

Computer vision systems also come with security and privacy concerns: can a system count cars in a drive-through queue (for efficient forward-planning) without ‘seeing’ the people inside?

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Modern Restaurant Management

OCTOBER 6, 2023

Safeguarding data privacy and complying with regulations is vital in maintaining trust with customers and partners. Implement robust security measures to protect your IoT devices and the data they collect. This includes network security, encryption, authentication protocols, and regular monitoring for potential vulnerabilities.

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Modern Restaurant Management

JUNE 10, 2024

Privacy concerns and data security are at the forefront of these challenges. This deep insight is the foundation for personalized service, menu customization and targeted marketing campaigns that resonate with their patrons.

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Modern Restaurant Management

APRIL 2, 2020

There are also plenty of customers who have access to banks but prefer to use cash for personal reasons such as privacy issues and data security. Critics point out that while most Americans do have bank accounts and cards, cashless policies discriminate against the under-18 demographic and unbanked.

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Modern Restaurant Management

OCTOBER 1, 2022

Offer relevant content based on previous views while ensuring data security and privacy. Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Leverage visitors’ data and personalize the experience. Communicate with Customers on Social Media.

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Modern Restaurant Management

NOVEMBER 30, 2022

With popular web browsers phasing out third-party cookies, people are becoming more conscious of their data-sharing privacy. Restaurant owners and staff should be cautious of how accessible their QR codes are to hackers, since an attacker could easily replace a business’s QR code with a malicious QR code sticker.

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Modern Restaurant Management

SEPTEMBER 18, 2023

In a world where consumer trust and privacy is paramount, access to this information can also help eliminate certain risks. Can you give me a live demo right now? If not, why not? Technology that only works by appointment may not be as ready for primetime as you’re being told.

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