EATER

MARCH 12, 2025

What began as an easy way to breathe new life into the haunt has become a popular order. Charlestons Sir Wieners , which serves hot dogs at Lamars Sporting Club, popularized the concept when it launched its wiener tower in September. Everybody, post-election, was really looking for something that made them happy, Hollander says.

Social Media 294

Social Media Sports Employee Relations Bar 294

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Future Food

JUNE 16, 2021

The first half of this year (and some of 2020), Future Food enjoyed working with two sports centric environments. The modern-day benchmark for food and hospitality in sporting stadia is driven by the standards of the high streets. Hospitality at contemporary sporting events can be considered as an integral component of the ‘experience.’

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

JUNE 3, 2020

When they feel comfortable, people will return to sports bars and restaurants for food, drinks and the "big games" on television. ” Installing multiple televisions is important, but recently video walls have become more popular in sports restaurants and bars. Audio Systems. ” Lighting and Security. . ”

Equipment 500

Equipment Sports Entertainment Customer Experience 500

Modern Restaurant Management

MARCH 13, 2020

" It’s the same question I had when a sports injury derailed my professional athletic career; however, I was able to answer that question for myself — and brands can do this, too — based on three key shifts in perspective. Adaptability is a key characteristic during times of constant change.

Leadership 539

Leadership Sports Catering Customer Service 539

7 Shifts

OCTOBER 22, 2024

Sponsor local sports teams or organizations Sponsoring local sports teams or organizations is a great way to get your restaurant brand in front of loyal community members while supporting a good cause. You might consider sponsoring a little league team, a high school sports team, or even a community event. Did your CAC increase?

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

SEPTEMBER 30, 2021

However, technology plays a critical role in this equation — consumer expectations for convenience and ordering options have grown, and brands that view technology as integral to the consumer offering are succeeding.

Franchising 557

Franchising Franchise 2021 Fast Casual 557

Modern Restaurant Management

JUNE 4, 2020

However, states across the country are beginning to lift stay at home orders, which means these types of businesses can finally ease into serving customers in person. If businesses have room in the budget, they should consider creating facemasks that sport their company’s logo!

Loyalty Program 504

Loyalty Program Social Media Customer Service Customer Experience 504

EATER

FEBRUARY 24, 2025

The taco I cant stop thinking about: We made multiple taco spots every day, ordering a variety among the two of us, and sharing so we could try it all. My only regret is not having a larger group to order the seafood tower that every other table seemed to be enjoying. Stephanie Wu The chile relleno taco at Taqueria La Hortaliza.

Back of House 208

Back of House Food Order Book Sports 208

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

AUGUST 18, 2020

We advertised in local papers, supporting youth sports and wrapping our vehicles. “While working takeout, people drove by and said, ‘I saw the van, I called the number, I need a takeout order for tonight.’ . “Our marketing plan has always been to get new people to try our food,” he said.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Transact

OCTOBER 25, 2022

Taco Mac, a 27-unit sports bar based in Atlanta, has designs to grow within Georgia, and into other states. But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand.

Sports 147

Sports Bar Back of House Food 147

Modern Restaurant Management

AUGUST 27, 2020

On March 3, Columbus canceled the Arnold Sports Festival, one of the largest events of the year for the city. Whether you’re answering the phone for carry out orders or prepping deliveries, dividing tips amongst the team is the best way to ensure all employees are going home with a livable wage to support themselves and their families.

Tip Distribution 535

Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

DECEMBER 26, 2019

The sports bar is equipped with several TVs for sports viewing, garage style doors, an outdoor patio with fire pits, and locally brewed craft beer and cocktails. music, sports, and other audio/video (AV) entertainment) on the fly. music, sports, and other audio/video (AV) entertainment) on the fly. The Challenge.

Sports 295

Sports Employee Relations Back of House Sourcing 295

Modern Restaurant Management

FEBRUARY 17, 2020

Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Alison Birdwell, a sports and hospitality industry veteran, has been promoted to President, Sports & Entertainment. Carl Mittleman. ” ParTech's Got Bite. .” ” ParTech's Got Bite.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Culinary Cues

MARCH 3, 2024

Or “See if you can find the cooler expander, we have a larger order coming in.” There are plenty of examples of real teams in sports, business, music, the military, law enforcement, medicine, and those kitchens where success is a given. Go down to maintenance and get a bucket of steam.” Right out of middle or high school groupism.

Leadership 447

Leadership Restaurant Law Social Media Sports 447

Modern Restaurant Management

JULY 10, 2024

“I collect stuff” There are great sports bars and steakhouses that go out of their way to put up rare, autographed photographs and memorabilia from athletes and celebrities in their establishments. Take a photo of the bottom and order yourself a set!” Ask your server how to purchase them.”

Back of House 491

Back of House Fine Dining Take-out Social Media 491

ChowNow

FEBRUARY 12, 2025

The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

APRIL 14, 2020

" "As a small business owner these unprecedented times are very overwhelming," said Rick Fernandez, owner of 3N1 Sports Bar & Grill in San Diego. "Cox Enabled Contactless orders with no on-site transactions required. "Cox Media has been very supportive to us during this difficult time.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

Modern Restaurant Management

DECEMBER 21, 2020

The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers—college sports, Olympics, major league sports were cancelled, truncated or experienced significant drops in viewership. These are channels that e-commerce brands, like Amazon, have mastered.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

APRIL 23, 2020

Amidst the Coronavirus economic upheaval that we’ll be experiencing for the foreseeable future, some industries have had to immediately close up shop, from the entirety of the tourism industry, to sports, and beyond. Restaurants have also been hit hard and smaller grocers are having difficulty coping with the strain of demands.

Employee Relations 395

Employee Relations Tourism Delivery Customer Experience 395

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. Can they order goods or services from their phone? Will you deliver the drinks, food, or services to their location on your property?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Squirrel Systems

JUNE 2, 2025

Then, use that information to fine-tune your ordering to avoid waste and ensure youre never short on the summer staples. Stay Agile with Tech That Tracks Trends in Real Time Sometimes, mid-season dips happenvacation schedules, festivals, or sports events can shift traffic unexpectedly.

Seasonal Menu 104

Seasonal Menu Outdoor POS Social Media 104

Modern Restaurant Management

JANUARY 11, 2024

A customer will complain, the expo line will get backed up, a server may fall and drop an order. Pay attention to what customers are ordering, what food is getting sent back and slowly cut down on the items you are serving. If you are a sports themed restaurant stick to the burgers and wings. Keep calm in these situations.

Management 417

Management Management Back of House Customer Service 417

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Increasing self-order kiosks and touchless self-checkout terminals.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

JULY 13, 2023

While for many sports bars, traditional flatscreen televisions have been the norm for watching sporting and live events, it’s time to take your establishment to new heights by upgrading with a game changing addition. Be the Go-To Place for Big Sporting events Why do people hit the bars to watch live sports?

Sports 221

Sports Social Media Customer Experience Entertainment 221

EATER

OCTOBER 1, 2024

Check out the scene at the new CPKC Stadium, the world’s first dedicated women’s sports stadium and one of the best places to eat in Kansas City People decked out in teal and red poured into the CPKC Stadium on a recent Saturday for a sold-out game. Serving up lemongrass pork at the Waldo Thai stand.

Sports 261

Sports Food Seasonal Menu Recruiting 261

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. “Growing up in Illinois as an avid basketball fan, I have always loved the sport and the joy it brings to communities. US Foods Ghost Kitchens.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

The Rail

MAY 15, 2023

From tableside ordering tablets to the rise of digital payment systems, technology is enhancing our ability to serve guests and improve their transactional experience. While this technology has improved the ordering experience, it hasn’t really changed it in any demonstrable way. This is especially true of the guest experience.

Menu 278

Menu Demo Technology Sports 278

Restaurant Business

JUNE 11, 2025

It also sports the chain’s new name and logo. It will serve breakfast sandwiches and burgers as well as more classic items like omelettes and benedicts--but even these can be ordered as bowls for better portability. And there will be more technology, including self-service ordering kiosks.

Fast Casual 188

Fast Casual Front of House Back of House Leadership 188

Modern Restaurant Management

JANUARY 12, 2024

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. This included schools, sports teams, hospitals, corporate officers, wedding venues, and much more.

Catering 275

Catering Coaching Communication Customer Service 275