Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. As operators look to bolster these two key areas, they’re also closely watching employee training and guest preferences.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

AUGUST 15, 2024

Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. Our coalition of restaurant owners across the country come together to share best practices about wages and benefits. Rethinking Wages: Where to Start?

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines. Here’s an overview.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

NOVEMBER 2, 2022

However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 482

2020 Influencer Point of Sale Food Safety 482

Culinary Cues

JUNE 1, 2020

It is true of mayors, governors, Congressional members, presidents, law enforcement, and judges, just as it is of those in the clergy, and the classroom. On the micro level, let’s look at the restaurant industry, an industry that is truly in a crisis situation. That chef owned fine dining restaurant is in jeopardy.

Leadership 80

Leadership Supplies Guest Recovery Small Business 80

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. As a result, many restaurants have not seen the value of adding such programs. Time-Away Benefits. Wellbeing. ” Today’s workforce is burned out.

Communication 479

Communication Restaurant Law Uniforms Customer Experience 479

7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Anxiety and stress are the usual suspects.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. In a study by Harvard and University of California San Francisco , half of restaurant and foodservice employees received their work schedule with less than a week’s notice. Be predictable. Evaluate Overtime.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Culinary Cues

OCTOBER 4, 2022

People want to believe in something and someone, there are far more loyal followers than civil leaders, so the one who speaks the loudest, with authority, attracts the largest number of followers – new recruits for the silo. The same is true in any other environment between co-workers, operators and employees, or employees and guests.

Supplies 449

Supplies Healthcare Presentation Restaurant Law 449

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

OCTOBER 19, 2023

It’s hard to escape the continuing boom in restaurant franchises. Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. Even experienced operators know that navigating the compliance requirements laid out by each state’s franchise registration rules isn’t easy.

Insurance 251

Insurance Franchising Franchise Document 251

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program 2024 Back of House 221

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. The people piece of the puzzle can be challenging for restaurants. Learning the basics of restaurant HR and payroll can help you prepare a plan that works for your business. Tailor your hiring and recruiting practices.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

EATER

MAY 16, 2024

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. Because if not, then I would have to leave work.”

Employee Relations 318

Employee Relations Government Hospitality Take-out 318

EATER

DECEMBER 2, 2021

Washington Community Service Center, food and activism have always been intertwined In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Food operates at intersections and should be included in any sort of policy. Today’s installment: Shakirah Simley.

Government 264

Government Back of House Education Food Order 264

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Nominees for more than 50 awards categories, including Restaurant and Chef, Restaurant Design, and Media will be announced. ET and will be streamed live online.

Brewery 350

Brewery Design Food Supply Equipment 350

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. Brentwood Acquires Chicken Salad Chick.

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

JUNE 29, 2022

The Newburgh branch of Crown Fried Chicken looks and feels and tastes the same as a host of fried chicken shops operating under names like Royal Fried Chicken, New York Fried Chicken, and most commonly Kennedy Fried Chicken (sometimes spelled “Kennedy’s”) in neighborhoods across northeastern cities like Philadelphia, Albany, Hartford, and New York.

Franchise 246

Franchise Franchising Cash Management Food Order 246

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. faster, and restaurants need to take notice to guarantee happier customers and increase revenue.

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307

Paper Chase Accountancy

JUNE 6, 2025

If you think it’s all sunshine running a new restaurant in Dubai, you’re in for a surprise when the bookkeeping reality bites. It’s not simply about logging in receipts or payroll numbers, there’s a whole world of financial regulations, taxation laws and accounting intricacies that you need to consider.

Cash Management 52

Cash Management Hotels Restaurant Law Hospitality 52

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you.

Seating 221

Seating Email Marketing Marketing SEO 221

Paper Chase Accountancy

JUNE 12, 2025

Just like a key can unlock a door, innovative hospitality finance solutions can open up new avenues of growth for hotels and restaurants. Key Takeaways Understanding hospitality finance is vital for tackling industry-specific challenges and driving growth in hotels and restaurants. Learn more about our Accounting Services !

Hotels 52

Hotels Hospitality Cash Management Customer Service 52

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. The people piece of the puzzle can be challenging for restaurants. Learning the basics of restaurant HR and payroll can help you prepare a plan that works for your business. Tailor your hiring and recruiting practices.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Hot Schedules

JANUARY 27, 2021

By outsourcing some of these necessary but time-consuming HR tasks, you can focus on the day-to-day operations and activities that will help your business grow and thrive. By outsourcing some of these necessary but time-consuming HR tasks, you can focus on the day-to-day operations and activities that will help your business grow and thrive.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Before rushing to open your doors, you need to understand your restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120