Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.”

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

JANUARY 11, 2024

A customer will complain, the expo line will get backed up, a server may fall and drop an order. Pay attention to what customers are ordering, what food is getting sent back and slowly cut down on the items you are serving. If you are a sports themed restaurant stick to the burgers and wings. Watch the online sites.

Management 417

Management Management Back of House Customer Service 417

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Increasing self-order kiosks and touchless self-checkout terminals.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Social Hospitality: Restaurants

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. While many restaurants are ramping up their takeout options, some are going above and beyond to serve the community.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

JULY 12, 2024

COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Customers sit down, order from a menu, and are served by waitstaff. These also have higher table turnover, which means they can serve more customers in less time.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. Sports & Entertainment. Fifteen chefs from participating U.S. Over 100 chefs from Aramark’s U.S. Scott Simpson.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. “Our guests continue to demand access to truly healthy and delicious food and beverage products are served with smiles and speed."

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . “We’re thrilled to serve awesome, fresh doughnuts in Egypt with Americana, our valued franchise partner in the region.”

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. The fusion of technology with a focus on genuine connections ensures a dining landscape that not only meets consumer needs but leaves a lasting, positive impact on both patrons and the communities they serve."

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MARCH 13, 2020

. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. Visit BuffaloWildWings.com.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Adoption of Restaurant Online Ordering is Growing. Engaging Beer and Wine.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Modern Restaurant Management

JULY 14, 2020

Add a dynamic QR code link to seater receipts, allowing operators to point guests to any relevant website including digital menus, loyalty programs, COVID-19 policies, promotional offers or online payment options from the comfort of their own device. ” Valrhona Secures B-Corp. Certification.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

NOVEMBER 10, 2022

If your restaurant serves alcohol, it is required by many states to include liquor liability on your insurance policy. Locations can include sporting events, concerts, and festivals. If your business furnishes or serves alcohol, this is a “must-have” coverage. Fire Coverage. Liquor Liability Insurance.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Running a restaurant is a team sport, and your training manual should be a living eco-system where everyone can contribute and help improve training, service, and performance. Trip Advisor, and Opentable.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs. Salata Turns 15.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

FEBRUARY 25, 2020

“Joe along with the Condado team, has created an exciting brand with a differentiated experience serving up Tacos and Tequila to a broad audience in a fun upbeat atmosphere. In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

FEBRUARY 6, 2020

In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. locations, whether joining us on vacation or business travel. .”

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

FEBRUARY 19, 2020

Most recently, Allen served as Chief Executive Officer of Boston Market, where she implemented a multi-faceted transformation plan setting up the brand for future growth. She first served as senior internal audit analyst at Yum! “The brand serves fresh, indulgent food quickly and with excellent tableside service.

Franchising 305

Franchising Franchise Point of Sale Fast Casual 305

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Restaurant Clicks

APRIL 22, 2021

Philadelphians are as passionate about their sports as they are about almost anything else, especially those Eagles! The truth is, though, tickets to sporting events can be costly and require a lot of advance planning to attend. Philadelphia has an elite sports bar scene, giving you the best of both worlds. Order Online.

Sports 78

Sports Bar Website Management Online Ordering 78

Restaurant Clicks

SEPTEMBER 25, 2021

Proper Social Hard Times Cafe Wingo’s Stan’s DC Bonchon KoChix FedWings Delia’s Ledo Pizza Penn Quarter Sports Tavern Roaming Rooster. Order Online. Wingo’s is serving up some of the best chicken wings at two locations within the Washington, D.C. Order Online. Order Online. Best Wings in DC.

Sports 140

Sports Fast Casual Online Ordering Social Media 140

Modern Restaurant Management

DECEMBER 27, 2019

. “This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. Photo credit: Bill Milne. We’re looking forward to the impact of the integration.”

Mobile Ordering 309

Mobile Ordering Customer Service Customer Experience Point of Sale 309

Modern Restaurant Management

DECEMBER 19, 2023

Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. The online voice of the customer reached new heights, and the ultimate question became, how should brands react? Brands can no longer afford to ignore customer voices online.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

APRIL 21, 2022

I broke it down into smaller pieces, dried it and used it as the very first serving piece to place our macaroons and amuse Bouche on. This means we can place smaller orders and trust that the products we receive are always fresh and in season, while also minimizing the carbon impact of shipping. From April 18-24, Snooze, an A.M.

Sustainability 450

Sustainability Waste Food Supply Recycling 450

Modern Restaurant Management

JULY 1, 2020

in March, local businesses that could remain open had to quickly adopt new ways of serving customers, like more convenient communications, curbside pickups, local delivery and contactless payments. To see which cities made the list, and learn more about how online selling is helping sellers of all sizes adapt to COVID-19, click here.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

Social Hospitality: Restaurants

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

DECEMBER 12, 2019

Husband-and-wife team Craig and Dianne LeMieux, along with their son Kyle and his wife Saverea LeMieux, have served as the brand’s Colorado area developers since 2016. Our new microsite should serve as a valuable resource to those interested and qualified to own a salad kitchen with us.” Salata Debuts Franchise Microsite.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The restaurant serves both lunch and dinner, and they have a daily happy hour on weekdays. Order Online. There are also many different sporting events displayed on TVs throughout the eatery.

Back of House 148

Back of House Front of House Fast Casual Online Ordering 148