Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 172

Operations Mobile Ordering Customer Experience Online Ordering 172

Culinary Cues

FEBRUARY 6, 2022

Decision-making is ever present and comes at the cook in an instant. received their first job in a restaurant of some type and 80% of all restaurant owners in the country started out with an entry level position in a restaurant (dishwasher, short order cook, bus person, etc.). Cooks (for the most part) are blind to differences.

Back of House 418

Back of House Reference Presentation Mobile Ordering 418

Squirrel Systems

APRIL 23, 2024

With tableside ordering, servers will spend less time running between tables and the kitchen and spend more time attending to guests. Many restaurants have taken advantage of tableside ordering with Squirrel Mobility for their operations to enhance the experience for guests and staff. Want to learn more?

Ordering 52

Ordering Mobile Ordering Allergens Webinar 52

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 4) Prepare Your Virtual Training Presentation.

Training 78

Training Management Management Employee Relations 78

Modern Restaurant Management

FEBRUARY 17, 2023

The younger generations were also the most likely to order takeout and dine in. Younger generations are ready and willing to use technology, so train them to open your app instead of someone else’s. In our survey, 84 percent of households with children report at least one weekly takeout order. Lean on technology.

Loyalty Program 172

Loyalty Program Mobile Ordering Customer Service 2022 172

Culinary Cues

DECEMBER 30, 2022

You must give and invest in order to receive. Greater pay and benefits don’t come just because you are present. The opportunities are limitless if you take responsibility for your own upward mobility. PLAN BETTER – TRAIN HARDER. That’s correct, I asked: “What are you investing in your career as a cook?” BE THE SOLUTION.

Workshop 359

Workshop Article Uniforms Take-out 359

MadMobile

APRIL 26, 2023

It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery. Today, many restaurants and retailers face challenges in meeting the diverse needs of their customers due to lack of efficient systems, maintaining integrations, and staff training.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Modern Restaurant Management

MAY 24, 2023

We also prepared a formal Schematic Design presentation for approval. This presentation included final floor plans, 3D-sketched renderings, furniture selections and finishes found in the space. All the furniture within the space is designed to be mobile and flexible. The strategic design helps the instructors in many ways.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Culinary Cues

MAY 15, 2021

To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. It also means that more significant time must be spent training service staff how to upsell and create enhanced customer value. CAFÉ Talks Podcast.

Customer Experience 385

Customer Experience Cash Management Customer Service Front of House 385

EATER

OCTOBER 11, 2023

Oh my God, I hate bananas,” she says, turning toward her tablemates, “but we should totally order it anyway!” The palatial, Phillip Johnson-designed dining room screams go-big-or-go-home , and the staff is rigorously trained to ensure that you do go big and also go home with less money in your wallet than when you arrived.

Fine Dining 135

Fine Dining Mobile Ordering Dine-in Definition 135

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

MAY 23, 2023

Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Of course, customers expect restaurants to prioritize hygiene and safety protocols – and rightly so – but they also want to be provided with a modern and efficient ordering process, alongside high-quality food and top dollar service.

Customer Service 165

Customer Service Dietary Restrictions Delivery Online Ordering 165

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. A kitchen display system (KDS) can significantly improve your operations by digitally routing orders to the kitchen and then tracking them. And that's not all. Go Digital. Optimize Your Menu.

Loyalty Program 187

Loyalty Program Online Ordering Social Media Mobile Ordering 187

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. With my children, I’m definitely not getting out of that lane without ice cream if the aroma of caramel is present!

Employee Relations 185

Employee Relations Back of House Front of House Customer Experience 185

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. Here are some of the most important learnings from 2022: Delivery channel growth: The delivery channel has grown by a staggering 1,343% since 2019.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Squirrel Systems

AUGUST 23, 2021

Mobile POS is providing servers and front-of-house staff with mobile devices capable of running your POS, freeing them from non-productive tasks to do the high-impact work that drives revenue for your business. That’s what mobile POS can bring to your operation. The capabilities don’t end there. Increase efficiency.

POS 52

POS Mobile Ordering Front of House Back of House 52

Modern Restaurant Management

FEBRUARY 5, 2021

collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. Guests will be able to browse the menu, order, and pay from their personal mobile devices. Guests can contact Eureka!

Mobile Ordering 157

Mobile Ordering Airlines Online Ordering Technology 157

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The new bill will present 3 new requirement of 3rd party delivery apps: Delivery apps must notify diners about charging restaurants a commission.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Restaurant Engine

APRIL 24, 2024

This could be your website, your online ordering system, or even a third party like DoorDash. In addition, your website needs to be fast and mobile-friendly. You need a professional website with an online ordering system that introduces potential customers to your food, restaurant, culture, and ambiance. Monitor all reviews. #8:

Marketing 52

Marketing Social Media Mobile Ordering SEO 52

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Understands your restaurant’s needs.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? Offer Online Ordering. Another way to boost your restaurant delivery profits is by allowing your customers to order online for delivery.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Qu

APRIL 24, 2023

They talk about being “omni-present” for guests, testing emerging technologies (like AI and voice), taking risks, failing forward fast, listening to internal stakeholders and franchisees, and the importance of aligning tech platforms with their brand’s culture and value. Turns out, they’re saying a lot of the same stuff.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Lavu

NOVEMBER 27, 2019

A Mobile Point-of-Sale System. Mobility is central to a food truck business, and your point of sale should support that. Using a handheld device like an iPad to run credit cards, manage inventory, and place orders streamline operations and fit into the limited space of a food truck. Where are you now?

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

The Restaurant Times

JULY 5, 2020

Not only must the staff be trained to follow the new safety guidelines, but restaurants must also be mindful of various customer touchpoints that may present risks. Other restaurants with order counters must implement different ways to practice social distancing between customers and staff. .

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Restaurant365

DECEMBER 4, 2020

Finding, training, and retaining staff. But with the disruption of the restaurant industry in 2020, finding, training, and retaining high-quality staff has become extremely difficult. With a shifting labor market, it’s more important to ensure that the staff you are hiring and training is going to stick around longer.

2021 78

2021 Operations Mobile Ordering Social Media 78

Sling

SEPTEMBER 23, 2021

They order their ramen by filling out their own order form. While older agents will enjoy the decor and atmosphere, SafeHouse is also a family-friendly restaurant that allows agents-in-training to investigate the different rooms on the premises but reminds them that any intelligence found must be kept a secret. Newsfeed manager.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

The Restaurant Times

MAY 29, 2021

This restaurant business model accepts orders via online platforms such as websites, mobile apps, third-party platforms, or hotline numbers and delivers them to customer-specified locations. The delivery-only business model presents a plethora of opportunities for cloud kitchens to business capitalize on.

2021 52

2021 Kitchen Safety Mobile Ordering Online Ordering 52

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 102

Mobile Ordering Online Ordering Point of Sale POS 102

Restaurant Clicks

FEBRUARY 17, 2020

Upserve Features: Personalized training and onboarding. Tableside ordering. Online ordering. Easy to use plus training. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Tableside ordering. Tableside ordering.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

NOVEMBER 14, 2023

Customers can provide feedback effortlessly using their mobile phones, anytime and anywhere. Consider transactional surveys : After an online order, ask, "How was your recent online ordering experience?" " or following a reservation, inquire, "Tell us about your recent reservation experience."

Bar 179

Bar Tip Distribution Customer Experience Customer Service 179

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. Based on the above decisions, the necessary equipment can be procured.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Modern Restaurant Management

MARCH 16, 2020

” Details of the support package include a waiving of delivery fees on all Uber Eats orders from independent restaurants across US & Canada, and dedicated marketing campaigns—both in-app and via email—to promote delivery from local restaurants, especially those that are new to the app.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. How to prevent payroll tax issues Here are a few simple steps to make sure you do in order to prevent any tax issues when it comes to doing your payroll.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. Train staff to handle these calls well and keep people coming back. People want to know about safety measures in order to know what rules they must follow. Turn on ads to guide your customers to your own online ordering pages. Impressions are everything.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Gecko Hospitality

DECEMBER 15, 2022

Those biases and prejudices must be considered in order to bring in a new recruit effectively into a team. In order to attract candidates from all generations, hospitality businesses need to adopt a recruitment marketing strategy. For example, is your application process mobile friendly? In today’s job market, that is a mistake.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75