Modern Restaurant Management

DECEMBER 16, 2024

Strengthen Recruitment and Retention Efforts The labor market remains highly competitive, making proactive recruitment and retention strategies top priorities. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.

2025 449

2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

NOVEMBER 20, 2024

Recruiting and Retention Remain a Struggle In the research report, 65 percent of respondents described the current labor market as “tight” or “very tight.” To make progress in both areas in 2025, managers should focus on offering more in-depth training and elevating the employee experience.

2025 474

2025 2024 Recruiting Employee Relations 474

Modern Restaurant Management

DECEMBER 10, 2021

Your customer’s word-of-mouth advocacy is an invaluable marketing strategy. Train your staff to build other taking points. Make Use of Local SEO and Content Marketing. Aside from using Google My Business, you may also use content marketing to promote your restaurant. Create a Conversation Trigger. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

JANUARY 21, 2025

Since Sunny Street's inception 16 years ago, Stasko has led various departments – including menu design, product strategy, the move to a bright and fresh restaurant design, and its family-centric marketing focus. Regular Price Monitoring Implement a weekly review of ingredient costs to stay informed about market fluctuations.

Food Safety 398

Food Safety Food Pricing Communication 398

Modern Restaurant Management

JANUARY 31, 2025

Two-thirds of restaurant leaders believe AI or automation will improve their business in each of the 15 areas we asked about, the most popular of which are marketing and promotions (77 percent), inventory management (77 percent), payments (76 percent), menu optimization (76 percent), and staff management (75 percent).

Marketing 221

Marketing Loyalty Program 2024 2025 221

ChowNow

APRIL 25, 2025

Building a restaurant email marketing list might be the single most underrated move an operator can make to grow their business. And unlike paid ads or delivery apps, your email marketing list is something you fully own. When you send a marketing email, it goes straight to your guests inboxno middleman, no guesswork.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Modern Restaurant Management

MAY 14, 2025

Restaurants, hotels,and otherhospitalityindustry businesses continue to battle a tight labor market. Mental Health Support Offer resources and support for employees’ mental health, such as employee assistance programs (EAPs), counseling services,andmindfulness training. Encouragetheuse of freefederal andstate programs.

Serving 373

Serving Workshop Education Training 373

Modern Restaurant Management

DECEMBER 5, 2024

High-end wine glasses that enhance the drinking experience are filling a market gap left post-COVID. Staff should be trained to avoid breakage during cleaning and serving, and establishments that use bussers versus tray service may opt for more durable glassware.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

MAY 7, 2024

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. percent in 2022 to 60.4

Marketing 418

Marketing Recruiting 2050 2024 418

Modern Restaurant Management

AUGUST 22, 2023

Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. AI can be used to analyze social media data to identify trends and user sentiment, monitor customer feedback and track the success of marketing campaigns.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

APRIL 3, 2025

I have a varied background in sales, marketing, and HR. Kicking off the training wheels and realizing I am actually riding this bike! Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day.

Presentation 450

Presentation Franchise Franchising Online Ordering 450

Culinary Cues

SEPTEMBER 30, 2024

So, are we pricing ourselves out of the market? PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food

Pricing 415

Pricing Marketing Insurance Seasonal Menu 415

Modern Restaurant Management

JANUARY 2, 2025

The Off-Premises Dining Shift: Food That Travels Well Delivery and pickup continue to dominate the pizza market as off-premises dining solidifies its role in customer behavior. This not only ensures consistency across locations but also simplifies in-store operations and training.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

APRIL 9, 2025

Maintaining brand consistency : It is essential to ensure that franchisees adhere to operational systems and complete training programs to avoid inconsistencies across the brand. Financial stability : Franchisees need a solid financial foundation to cover start-up costs and initial marketing efforts.

Franchise 221

Franchise Franchising Loyalty Program Training 221

Modern Restaurant Management

DECEMBER 23, 2024

Train your staff to ask for reviews in the right way If you’re not actively asking for reviews, you’re missing out. Train and reward your staff to encourage honest reviews after a positive interaction without being pushy and avoiding review gating.

2025 308

2025 SEO Social Media Front of House 308

Modern Restaurant Management

OCTOBER 16, 2024

When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. Educate Staff on Fraud Awareness Train staff to recognize and respond to signs of fraud, both in online transactions and in the restaurant itself.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

JUNE 6, 2025

However, by spearheading innovative programs to retain some of the experienced workers retiring from the labor pool they can improve the training, recruitment, and retention of young workers. Some workers may want to keep a few shifts a week, and this can aid in training and retention while also improving morale.

Recruiting 251

Recruiting Front of House Back of House Training 251

Modern Restaurant Management

JUNE 23, 2025

"We’ve seen delivery evolve from a luxury or backup plan to an essential part of how people eat," noted Elliot Hool, VP of Marketing at Sauce. "That Restaurants should proactively market high-margin family packs, special menus, and pre-order catering options to capitalize on these peak periods.

Catering 282

Catering Delivery Specials Online Ordering 282

Modern Restaurant Management

FEBRUARY 27, 2025

innovative and unique marketing strategies and 3. JA: The biggest challenges are supply chain logistics, maintaining quality, and adapting to different markets. We provide full training, marketing support, and ongoing guidance to help them succeed. JA: We have strict guidelines, standardized recipes, and regular training.

Franchising 221

Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

MARCH 20, 2025

Investing in regular staff training is also essential. Modern tools can assist in managing the delivery operations for your catering business and tracking performance, while also providing ongoing training and support to drivers to ensure your brand is properly represented.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

APRIL 16, 2025

We train the staff through a combination of practical and technical training. "In the Chicago market there are so many amazing restaurants," explained Bumba of Nisos Prime. "You . "Showcasing the WOW factor is key," Lucas Bumba, General Manager of Nisos Prime, explained. "We

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

Culinary Cues

JANUARY 26, 2025

The next time you walk through your local supermarket, butcher shop, fish market or bakery, take a moment to think about this. Putting aside the challenge of bird flu and the work and demands surrounding the care of animals, cost of feed, and process of harvesting and preparing eggs for market even at todays price this works out to around $.50

Food 446

Food Hotels Fine Dining Agriculture 446

ChowNow

FEBRUARY 7, 2025

Train Staff How to Upsell Without Being Pushy Upselling doesnt have to be this awkward thing if you just frame it differently in your mind. Train your staff to see it the same way, and when done right, it feels less like a sales tactic and more like great hospitality. Increase Your Restaurants Average Order Volume (AOV) 1.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

EATER

NOVEMBER 12, 2024

Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating. The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents.

Restaurant Law 332

Restaurant Law Education Food Supply Dine-in 332

Modern Restaurant Management

JUNE 17, 2025

The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed. Our training programs are extensive, preparing team members to collaborate, deliver consistent and superior guest service, and be adaptable as situations arise.

Seasonal Menu 251

Seasonal Menu Loyalty Program Back of House Customer Experience 251

Culinary Cues

MAY 1, 2025

Untilan artisan bread baker enters the market and shows consumers just how good bread can be. When everyone begins to align with constant improvement (whether by choice or forced by a competitive marketplace) then the community of restaurants will notice rising interest inside and outside the traditional market.

Fine Dining 352

Fine Dining Innovation Consumer Goods Customer Service 352

Goliath Consulting

DECEMBER 12, 2024

Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing. Train bartenders to recognize signs of overconsumption and enforce policies for refusing service to intoxicated patrons. Ensure unblocked pathways to exits and comply with fire safety codes.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

Modern Restaurant Management

MAY 30, 2025

But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in. They also adapted how they reach their customers by investing in restaurant and Instagram marketing, working with local influencers, and running targeted advertisements. In some cases, technology can be the answer.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

JANUARY 20, 2025

It’s like training a pilot to fly but not teaching them how to fuel the plane or maintain it. Pepsi came to the table with a significant signing bonus, lower off-invoice pricing, a rebate 50 cents higher per gallon than Coke, and an annual marketing fund to help promote my business. That’s a different story.

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

NOVEMBER 19, 2024

The key to achieving this is proper staff training, adopting and leveraging technology to enhance the dining experience and manage operations, as well as cultivating a personalized experience and welcoming environment for all solo diners.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Culinary Cues

JANUARY 29, 2025

PLAN BETTER TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Dine-in 309

Dine-in Blog Article Training 309

Culinary Cues

MAY 12, 2025

Find your own voice in a market that is filled with 74 thousand pizzerias in the U.S. Excellence need not be reserved for those who can afford it, nor must it require an army of cooks and service staff, the most sophisticated equipment on the market, a cadre of marketing experts to promote, and a million-dollar wine cellar.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

7 Shifts

NOVEMBER 25, 2024

However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Goliath Consulting

APRIL 18, 2025

Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Creating a Culture of Hospitality Hospitality starts from the top down. When owners and managers model a guest-first mindset, it trickles through the entire team.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Culinary Cues

APRIL 7, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Kitchen Safety 302

Kitchen Safety Food Supply 2030 Healthcare 302

Goliath Consulting

JUNE 8, 2025

Train staff on best practices for rotating and cooling ingredients quickly to stay compliant with food safety guidelines. Adding extra fans or heat shields can also help reduce temperature stress on your team. Keep Your Coolers in Top Shape Summer humidity makes your refrigeration work harder.

Kitchen Safety 243

Kitchen Safety Seasonal Menu Food Safety Equipment 243

Modern Restaurant Management

JUNE 13, 2025

We’re actively working on improving the training, resources, and toolkit available to Change Makers to set them up for success. We aim to have at least one Change Maker in every restaurant, and in some of our bigger markets, we even have Regional Change Makers who help mentor and lift up a whole community of Snoozers around them.

Sustainability 251

Sustainability Loyalty Program Leadership Food Supply 251