Restaurant Business

JUNE 11, 2025

The spinoff is just 1,500 square feet and will focus on takeout, though it also seats 65. Simultaneously, the company also created a fast-casual version of Perkins called Griddle & Go, another nod to younger, on-the-go customers.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

JUNE 25, 2020

Such a large return can introduce uncertainty, therefore it’s important for your leadership team to serve as a resource and field any employee questions or concerns throughout the process. Once your restaurant knows the exact seating layout for customers, discuss a method for employees to direct foot traffic in one direction.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

FEBRUARY 4, 2021

While franchisees often have recurring check-ins with their franchise business consultant or other similar advisor from corporate, a call from a member of the brand’s leadership team to see how they’re doing and how the brand can better support them will go a long away in these difficult times.

Franchising 508

Franchising Franchise Leadership Cash Management 508

Restaurant Business

JUNE 5, 2025

Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats. Eater reported that he later sued his ex-wife for damaging his reputation. The experience is available with a spirit-free beverage pairing, and the restaurant’s website notes that the chef is “over five years sober.”

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

Modern Restaurant Management

MARCH 19, 2020

I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. Click here for more information. “We know from other countries that this crisis will end. ” Click here to learn more. "This

Seating 431

Seating Loyalty Program Small Business Restaurant Law 431

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated.

Customer Experience 506

Customer Experience Customer Service Technology Communication 506

Modern Restaurant Management

OCTOBER 19, 2020

Per Statista , the year-over-year decline of seated diners in U.S. Ensure that Your Leaders “Walk the Walk” Restaurant leadership plays an essential role in amplifying an organization’s food safety culture, so help managers, directors, and owners prioritize food safety. restaurants was an astonishing 43.38

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Culinary Cues

MAY 19, 2022

As 8:30 came around the second seating was starting to clear out and the late- date night – deuces were beginning to arrive. Line cooks, the chef, and sommelier loved this seating that was always open to appetizers, bottles of wine, desserts, and a more leisurely dinner. This took some of the pressure off the line.

Seating 448

Seating Dine-in Seasonal Menu Ordering 448

Modern Restaurant Management

MARCH 10, 2020

As the world braces for a pandemic, Lavu leadership recognizes the potential for restaurant closures. ” Bo Peabody – Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated, Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , told MRM magazine. "Companies

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Culinary Cues

MAY 13, 2023

So where will you get exposure to much, if not all of that? Oftentimes, clubs and resorts can support a separate department whose job it is to monitor all of these controls. [] LEARN THE CHAIN OF COMMAND Just like in the military or on a professional sports team – organization and respect for such is paramount to success.

Hotels 505

Hotels Point of Sale Cash Management Training 505

The Rail

JUNE 11, 2025

Plan the layout, taking into account kitchen flow, seating arrangements, and emergency exits. Success here proves that your concept has legs — and that you have the leadership to scale it. It’s not just about relocating furniture and equipment—it’s about creating an environment that feels just as polished as your original location.

Management 147

Management Management Equipment Hiring 147

Modern Restaurant Management

NOVEMBER 2, 2021

It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. During the award presentation, RBA was commended for its leadership and dedication to the brand. ” Popeyes to Grow in Romania.

Franchising 450

Franchising Franchise Leadership Beverage 450

Culinary Cues

JANUARY 23, 2023

Mostly methodical once an understanding of the playing field is in hand, it is always inspiring when a coach/leader throws in a curve ball, a trick play, or an unexpected new menu item or style of service – something that makes the competition scratch their heads, and fans jump out of their seats.

Coaching 466

Coaching Sports Point of Sale Take-out 466

Culinary Cues

FEBRUARY 18, 2020

Club membership, particularly as younger members begin to fill the seats once occupied by an aging population of loyalists are anxious to align with a chef who has a high level of excitement about where food and beverage might go in the future and how to get there. The Club Chef is the conductor of the orchestra.

Beverage 520

Beverage Events Food Order Website Management 520

Modern Restaurant Management

SEPTEMBER 24, 2024

"In my life, I had not experienced the kind of leadership at work that I wanted to emulate, so I had to ask myself what my values were and try to build my company around them," Wade stated. "I ” Felicia stood up from her seat and proceeded to the front of the room. “Great work.

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

FEBRUARY 25, 2020

reported strong growth and momentum in its restaurant services offerings, with a record-setting Valentine's Day in which Yelp’s reservation and waitlist software helped seat nearly 250,000 diners via Yelp2, a more than 2X increase YoY. owner of the Chili's® Grill & Bar brand. "Yelp WorkJam Acquires Forge.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

JUNE 12, 2020

From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” ” The leadership team of Restaurant Sherpas uses their decades of experience to operate Teriyaki Madness franchise partners’ shops and provides full support during the process.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. Field Day , the enterprise field-marketing solution for retail and restaurant brands, added Byron Duncan to its growing leadership team.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. So, regardless of your natural disposition or prior experience, work to build your leadership skills so you can set the tone in the work environment.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 4, 2019

Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Customer-led Ordering and Payment. Solving for Social Scenarios.

Fast Casual 307

Fast Casual Customer Experience Point of Sale Mobile Ordering 307

Modern Restaurant Management

MAY 28, 2021

The new restaurant will offer third-party delivery, takeout and limited dine-in seating for on-the-go guests seeking a quick, savory meal. “Byron’s proven track record of leadership in restaurant development will further fuel our pipeline and strengthen our presence in new and existing markets.”

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

EATER

APRIL 8, 2021

The leadership team redid the staffing model to allow people to work from home as needed. Old Skool Cafe started making meals for curbside pickup so that its participants could come back as essential workers, and when outdoor dining became an option in San Francisco, it set up a seating area just outside the front door. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. ” I Heart Mac & Cheese is now open in Cooper City, Florida.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Modern Restaurant Management

MARCH 13, 2020

“Matt and I have been fans of Moe’s for a long time and were attracted to the unique brand personality, culture, leadership, vision for the future and unit-level economics.” “Both environments provide a sense of unity and help to foster leadership, but you’re also learning to put others first.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

FEBRUARY 18, 2020

In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant Business

AUGUST 19, 2024

The activist investor wants five of the 10 seats on the family-dining operator's board, including one for himself, the company said. With one ally already seated, Biglari could control a majority of votes.

Seating 271

Seating Operations Leadership 271

Modern Restaurant Management

JULY 30, 2021

Both indoor and outdoor seating is available. We believe Del Taco checks all the boxes to include a strong leadership team, a compelling brand identity, a highly distinctive value proposition, and strong unit level economics. and Canada.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. Under Milan’s leadership, OHM has an impressive track record of growth and a strong reputation in the industry.

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

SEPTEMBER 10, 2021

” All of the new franchisees cited Bad Ass Coffee of Hawaii’s leadership team, rejuvenated brand, product quality, commitment to the community and the strong feeling of ‘ohana as deciding factors in their decision to franchise. ” Bad Ass Coffee of Hawaii’s plans to open 150 new locations over the next 5 years.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

EATER

MARCH 17, 2022

What Starbucks leadership did not mention, though, is that the National Labor Relations Board (NLRB) filed a complaint against the company on March 15, alleging that it had engaged in retaliatory and discriminatory actions against employees organizing at a Starbucks in Phoenix.

Employee Relations 246

Employee Relations Mobile Ordering 2021 Hiring 246

7 Shifts

OCTOBER 31, 2022

Here are examples of each: Strengths : Combined 30+ years of restaurant experience from the leadership team. Talk about what marketing channels you plan to use to get butts in seats. Weaknesses : Needed ramp-up time for staff could set our financial projections back. Marketing plan and channels. Positioning.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. They are all in to help us succeed.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Embrace the Suck

JULY 15, 2019

14) Expand Your Leadership Skills. 16) Growth in the Hot Seat. The principle of a Hot Seat is that you get a chance to present to the group your biggest challenge or issue right now. You can’t help but think bigger and stretch beyond your boundaries when surrounded by amazing people doing amazing things.

Workshop 225

Workshop Seating Definition Book 225

The Rail

OCTOBER 3, 2024

Leadership Keeping foodborne illness out of your restaurant is a team effort; one that requires everyone to do their part. With employees knowing and continually being reminded of the do’s and don’ts, you’ll see errors start to decrease and employees taking pride in their cleaning.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130