EATER

APRIL 8, 2021

But then shelter-in-place orders started. “We The leadership team redid the staffing model to allow people to work from home as needed. They also started a mobile feeding program to bring food directly to housing sites, especially spots with large populations of seniors. Several U.S.

Training 114

Training Café Kitchen Safety Back of House 114

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 204

Franchise Franchising 2020 2021 204

Modern Restaurant Management

NOVEMBER 24, 2021

In her role as VP of Operations at Salata Salad Kitchen, Michele will be responsible for the strategic leadership and operational oversight that ensures operational excellence across Salata’s more than 80 corporate and franchised restaurants. Previous restaurant group experience also includes BJ’s Restaurants, Inc.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

Franchise 166

Franchise Franchising Catering Online Ordering 166

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). With dedicated (mobile-friendly) software, all communication gets centralized. Supports multiple menus (ghost kitchens and virtual brands) and group ordering.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JULY 30, 2021

In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go. Both indoor and outdoor seating is available. SMG Teams with Taco John's.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 123

Catering Mobile Ordering Customer Service Leadership 123

Modern Restaurant Management

FEBRUARY 25, 2020

In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. This comes on the heels of the company closing out 2019 by growing diners seated by more than 150 percent YoY and seating 3.3 Little Rock, AR; Owners: Elihue Washington Jr.

Mobile Ordering 140

Mobile Ordering Front of House Customer Experience Back of House 140

Modern Restaurant Management

JUNE 12, 2020

From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” ” The leadership team of Restaurant Sherpas uses their decades of experience to operate Teriyaki Madness franchise partners’ shops and provides full support during the process.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 14, 2021

Under Barb’s leadership, TSFR’s Del Taco restaurants consistently broke system wide sales records and TSFR was named franchisee of the year two years in a row. Restaurant and Chef and Leadership award categories will continue to have no fees for entry. Barb also served on the Operations Advisory Committee for Del Taco.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 28, 2021

Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. Guests will also be able to order their food online in advance and pick-up their items from a designated to-go area or have it delivered. Every dish is made-to-order including house-smoked meats and vegetarian and gluten-free options.

Franchise 190

Franchise Franchising Fast Casual Loyalty Program 190

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. .

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

SEPTEMBER 24, 2021

Located in a mixed retail area near the Rye train station with heavy foot traffic, the 1900-square-foot storefront has approximately 20 indoor seats and outdoor seating for 60. Most of Ford’s Garage’s forthcoming locations will be approximately 8,900 square feet with about 250 seats, and have between 95 and 115 employees.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 102

Waste Food Leadership Customer Service 102

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. HnB develops other retail and restaurant brands, including Mobil truck stops.

Franchise 189

Franchise Franchising Food Fast Casual 189

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Digital and online ordering is growing 300 percent faster than dine-in ordering (again, this means billions of dollars in the U.S.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

EATER

JULY 6, 2022

Multiple former female employees also allege that the farm’s nearly all-male leadership created a sexist environment in the livestock program, culminating in a 2019 letter-writing campaign to Stone Barns leadership and the resignation of two employees in protest. Pseudonyms are denoted with asterisks.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. ” “Corporate will continue to be in the restaurant ownership business in order to continue testing new ideas, products and concepts,” he said.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” This month, Vitality Bowls also announced the addition of John Mascali to its leadership team. & Canada.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

AUGUST 11, 2021

Continuing under the leadership of VP of Franchise Development, Shannon Swenson, Dave’s Hot Chicken has expanded its reach across the country with new deals signed in several key markets. launched of the Main Squeeze Mobile App that can be used at all 23 locations across Louisiana, Texas, Mississippi, and Florida.

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

MARCH 13, 2020

“Matt and I have been fans of Moe’s for a long time and were attracted to the unique brand personality, culture, leadership, vision for the future and unit-level economics.” Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. ” Andre Gruel.

Franchise 146

Franchise Franchising Customer Experience Customer Service 146

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Kitchen Safety 155

Kitchen Safety Online Ordering Food Safety Point of Sale 155

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. "For foodservice operators and their staff, Apeel's longer-lasting produce means every order can be maximized and business operations can become more flexible and efficient.

Coaching 168

Coaching Point of Sale Customer Experience Retail 168

EATER

MARCH 17, 2022

In addition to the CEO switcheroo, the company also announced that it would install electric vehicle charging locations at many of its stores, and would soon allow customers to use their reusable cups when ordering ahead via the mobile app to cut down on single-use plastic waste.

Employee Relations 97

Employee Relations Mobile Ordering Hiring 2021 97

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Restaurant Clicks

DECEMBER 3, 2021

Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service. Order Online. Order Online. Order Online.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. Diners savor a cohesive digital experience.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. They are all in to help us succeed.

Franchise 123

Franchise Franchising Fast Casual Point of Sale 123

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. to offer online ordering for Yogurtland guests. “Expansion through franchising was always part of our plan. The Hummus & Pita Co.’s

Franchise 173

Franchise Franchising Sustainability Fast Casual 173