EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. By July, the company announced the plant would close.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

Modern Restaurant Management

MAY 8, 2020

Let’s take a look at a few that can directly benefit you today. While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Food Safety. Reduce Food Waste.

Food Safety 178

Food Safety Kitchen Safety Front of House Website Management 178

EATER

APRIL 7, 2022

Courtesy Amy’s Kitchen. Amy’s Kitchen prides itself on being a “positive impact” company. chirps a green banner on the homepage of Amy’s Kitchen, the organic packaged and prepared-foods giant. Amy’s Kitchen positions itself publicly as a conscientious, feel-good choice for consumers. We’re now proudly B Corp certified!”

Kitchen Safety 122

Kitchen Safety Food Safety Certification Consumer Goods 122

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. CoGS for the period = $5,000 + $1,000 – $4,000.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Encourage your team to take ownership of their tasks and responsibilities. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

EATER

FEBRUARY 17, 2023

The dragon-fruit-spiked dressing went viral on TikTok first because of its vibrant magenta hue and later because of backlash after customers pointed out bottles were mislabeled , complained of leakage, and questioned whether the sauce, which listed milk as an ingredient, was actually shelf stable. But, as dorky as this sounds, safety matters.

Social Media 98

Social Media Influencer Food Kitchen Safety 98

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Restaurants will reinvest margin in value products, pricing and messaging 2024 will start to see first-party ordering AND first-party delivery take flight.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Lavu

SEPTEMBER 29, 2023

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 172

Customer Experience Customer Service Online Ordering Food Safety 172

EATER

FEBRUARY 4, 2021

Restaurant workers are made to feel powerless by design — and that keeps abusive chefs and toxic kitchens unchecked This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Kitchen Safety 133

Kitchen Safety Social Media Cash Management Back of House 133

Modern Restaurant Management

FEBRUARY 24, 2022

Those who figured out another path, a different career or a job in a different industry are seemingly unmotivated to go back to their previous work. There are a few reasons: New employees often lack training; ill-equipped and inexperienced workers sustain more injuries trying to use machinery or tools with which they are not familiar.

Hiring 192

Hiring Guest Recovery Insurance Hotels 192

Apicbase

MAY 30, 2024

Let’s find out. The hardware includes user-friendly terminals or tablets with high-resolution touchscreens for easy order-taking. A kitchen display system (KDS) could also be bundled into the hardware suite, enabling real-time order updates for kitchen staff. How exactly does it do that?

POS 52

POS Inventory Cash Management Point of Sale 52

Deliverect

APRIL 1, 2020

Best safety practices for delivery. - You can set out delivery bags for Uber Eats on one table, deliveries for Deliveroo riders on a second table, and so on. Studies have shown that 1 out of 4 delivery drivers - in some studies, this is even 1 out of 3 - admit to taking food from a delivery.

Delivery 91

Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Diners’ main concerns about visiting restaurants again include cleanliness and safety. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks. Return to on-premise.

2020 154

2020 Guest Recovery Kitchen Safety Online Ordering 154

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Apicbase

DECEMBER 8, 2022

Keep reading to discover what else restaurateurs, dark kitchens and (virtual) food brands can expect in the coming year (and beyond). If there was ever any doubt about whether people would still go out to restaurants, that doubt has since subsided. Adapting and enhancing the kitchen and back-of-house areas is often necessary.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

The Food Corridor

JANUARY 4, 2022

These platforms come in a variety of forms, but they have one thing in common: they help chefs and virtual restaurant brands get their food out to customers more efficiently for a more direct exchange of revenue. so it makes sense to make shared use kitchen tenants aware. Apps like this are popping up all over the U.S.,

Catering 105

Catering Food Online Ordering Kitchen Safety 105

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JANUARY 12, 2022

Nearly half (47 percent) said they feel like all the delivery and take-out orders result in longer waits when they order in-person and 29 percent said the atmosphere of dining-in is hurt by delivery drivers picking up food. Sustainability and healthy options rising in importance. Fast is not fast enough.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Apicbase

NOVEMBER 28, 2022

These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. The demand for food safety and transparency has been skyrocketing over the past few years. But that’s not the only reason why food traceability has gone mainstream.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

JANUARY 8, 2024

. – Eric Cohen, Chief Executive Officer and Founder at Merchant Advocate Restaurants will need to prioritize loyalty programs in 2024 and leverage AI to make them effective Despite dining out being a regular part of social life in the U.S., restaurant loyalty programs are often rank lowest in quality compared to other industries.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Transact

DECEMBER 18, 2019

It seems to be working out for the business too. According to the company, they have seen an increase in average order size in stores that have self-service kiosks installed and plan to roll them out to more stores nationwide. And that’s before taking data into consideration. Digitized Back-of-House Operations.

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

The Rail

SEPTEMBER 2, 2022

Below are some of the hottest trends taking over the restaurant industry. These include apps like TooGoodtoGo (which facilitates the redistribution of uneaten food) and digital technology that measures and analyzes kitchen waste so that chefs can make better decisions at the ordering stage. Embracing Circular Supply Chains.

Supplies 52

Supplies Management Management Food Supply 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

The Food Corridor

MAY 10, 2021

Bootstrapping a shared commercial kitchen is never easy. Happily, there are sources of funding out there for community-focused projects that aim to give something back to the local food community. Each year the federal government hands out millions in grants to organizations that can show that the money will be put to good use. .

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Aaron Allen & Associates

JULY 29, 2022

This can include anything from using automats to take orders to use robots to cook food. And even though there are only 1 service robots for every 1,500 restaurants (globally, as of 2022), many are coming out of the prototype phase and can do almost anything a human can. The initial cost of Flippy2 starts at $3,000 per month.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Future Food

NOVEMBER 7, 2021

Towards the end of each calendar year, we like to take a look back at how the industry has shifted, the trends that have taken off, and try to pre-empt the future face of the industry. Fresh, local, sustainable, ethical and seasonal will continue to be in fashion and shape most good menus we peruse. ME&U contactless ordering.

2022 148

2022 Food Supply Entertainment Hospitality 148

EATER

MAY 6, 2021

Iftar gatherings worldwide take pride in providing copious amounts of food every night for 30 days. When suddenly everything stopped, we had to focus on how we’d sustain the money,” says Lubna Merchant, RCM’s operations manager. “We RCM volunteers hand out to-go iftars. We started planning for this last July.”

Food Safety 95

Food Safety Waste Sustainability Book 95

EATER

SEPTEMBER 1, 2020

The restaurant is named Sisko’s Creole Kitchen and exists in New Orleans in the 24th century, on an Earth that has abolished prejudice, money, and hunger. In the kitchen, there is a hierarchy. The only ethical restaurant I have ever heard of is on Star Trek: Deep Space Nine.

Restaurant Law 145

Restaurant Law Food Safety Kitchen Safety Front of House 145

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 207

Online Ordering Back of House Customer Service Small Business 207

The Restaurant Times

OCTOBER 29, 2020

Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. . Despite the initiatives launched by the UK government such as Eat Out to Help Out, several restaurants have either been shut down or are on the verge of closure. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

Kounta

JANUARY 9, 2020

Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. Consumers are growing increasingly conscious of sustainability. What will change in 2020, however, is its reach.

Hospitality 98

Hospitality Cash Management Influencer POS 98

Open for Business

MAY 19, 2023

Still, staying on top of what’s new can help your restaurant stand out from the pack. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. Digital kitchen display systems could make paper tickets obsolete.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

EATER

NOVEMBER 3, 2020

A chef cooks in the kitchen of a closed restaurant offering take away food and drinks as the French economy braces itself for the effects of a second national lockdown | Kiran Ridley / Getty Images. Frankly, I take the news as a liberation.”. Kiran Ridley / Getty Images. It’s been a war of nerves,” Paraschiv said. “On

Government 134

Government Kitchen Safety Delivery Dine-in 134